Poel 1-2, Elisabethbegijnhof-Papegaai, 9000 Ghent, Belgium
#39 of 57 hotels in Ghent
Guests' ChoiceBased on 403 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
9.4
Facilities
8.0
Staff
8.5
Value for money
7.9
Free WiFi
8.4
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End of dialog contentReviewed: 3 June 2024
Christin
NetherlandsThe windows in my room were broken and could not be locked. The building is historic and creaks at the slightest movement, which is charming, but also means you'll be up 3 AM if the guest next door to you is.
Great location. Great room. Fantastic breakfast.
Stayed in May 2024
Reviewed: 3 June 2024
Yuri
EstoniaCozy rooms, soul and friendly atmosphere, nice breakfast on the green patio, perfect location
Stayed in June 2024
Reviewed: 31 May 2024
Christina
United KingdomBeautiful building in historic centre which allowed to access everything easily. Very friendly members of staff who were happy to recommend places to eat and advise on public transport. Delicious and generous breakfast.
Stayed in March 2024
Reviewed: 30 May 2024
Shweta
SwitzerlandAll the staff especially Joana and Ann were very welcoming and accommodating!
Stayed in May 2024
Reviewed: 21 May 2024
Carol
United KingdomBreakfast was appalling they kept running out of eggs bacon and bread we complained at the dest and they said they would refund our money for the breakfast which they haven't. Very disappointing.
The room was fantastic.
Stayed in May 2024
Reviewed: 20 May 2024
Carol
United KingdomToo hot, mosquitoes and no air conditioning
Shower room
Stayed in May 2024
Reviewed: 18 May 2024
Andrzej
PolandBreakfast dishes were running out despite fixed hours and a 45 min limit. There was nothing really special, lower end of 4 star hotels.
Decent location, clean and big rooms.
Stayed in April 2024
Reviewed: 17 May 2024
Linda
United KingdomNo port in the bar
Location was excellent
Stayed in April 2024
Reviewed: 16 May 2024
Pierre
SwitzerlandNothing to report
Lovely historic building. The room was very large and clean.
Stayed in May 2024
Reviewed: 11 May 2024
Lou-ann
CanadaAwesome location
Stayed in May 2024
Reviewed: 11 May 2024
Héloïse
FranceOur room was boiling hot. The receptionist informed us that the A/C system had an issue/wasn’t turned on yet, only heating. Our room was way warmer than the outside and we had to leave the window open - even though it was around 23° tops (average between 18-20) that day (May 9), the heat was way too much due to being under the roof and it made it difficult to sleep. I wish we’d been informed of the unique configuration of the room we were put in (the fact that the bathroom & bedroom were on two different levels). Overall, this hotel is not the best value for money (in my opinion), the breakfast is 22€, there is no restaurant or additional amenities. Even the rooms could benefit from a bit more character in their decoration - for a boutique hotel that prides itself on being uniquely configured and authentic (which it certainly is!), a bit more of an effort could be made in the rooms (a painting, wooden floors with rugs instead of carpet), the place surprisingly lacks soul.
Hôtel de Flandre is in a very central location, it’s easy to get around the city and you can walk everywhere. Everything was extremely clean, and the reception area of the hotel (bar, breakfast room, welcome desk) are beautiful and well-decorated. Our room was clean and very spacious. We were in room 441, so right below the roof. When you get into the room you first see the bathroom & stairs, which then lead you to the second part, the bedroom itself. It’s simple, functional, there is a bed, a closet with an ironing board, a coffee machine, complimentary tea, coffee and a fridge with water. We were able to check in from 3PM, and had the possibility of leaving our luggage in a dedicated closet which was also nice. The staff was professional and helpful, and it was very quiet at night despite being there on a public holiday.
Stayed in May 2024
Reviewed: 11 May 2024
Ed
CanadaNoisy construction on street that started very early morning
Excellent location with a decent breakfast. Clean facilities. Room was a good size with comfortable bed Would stay here again
Stayed in May 2024
Reviewed: 9 May 2024
Antony
United KingdomThe room I had (111) had a slight damp smell in the bathroom, and I couldn't get the A/c to work. Not a problem in may, but might be an issue later in the year.
A super hotel right in the middle of the city. Very comfortable with a good breakfast. I would stay here again.
Stayed in May 2024
Reviewed: 6 May 2024
Sigrid
GermanyEverything was fine
Very central location, very comfortable bed
Stayed in May 2024
Reviewed: 1 May 2024
Kenneth
CanadaThere were no disappointments or failures. We enjoyed the hotel
Location of the hotel was perfect, right around the corner from the castle and the Kornmarkt. Easy to get to by city transit from train station The room had all amenities and was clean and spacious Didn’t try breakfast
Stayed in April 2024
Reviewed: 1 May 2024
Sean
NetherlandsCleanliness could have been better
the location was nice
Stayed in March 2024
Reviewed: 29 April 2024
Jacco
NetherlandsShower/bath is not great for tall people(180+)
Great bed, atmospheric room, excellent location.
Stayed in April 2024
Reviewed: 21 April 2024
Saul
Mexico- Location - I could leave my luggage before check in time
Stayed in March 2024
Reviewed: 18 April 2024
Tuğçe
NetherlandsRoom was so warm although we slept with windows open. Airco was not open for summer mood yet.
Perfect location
Stayed in April 2024
Reviewed: 14 April 2024
Joshua
United StatesThe breakfast could use some variety so it isn't the same every day.
Hotel is very convenient to the city center, but far enough away to not be in the hussle of the city. The staff was helpful with restaurant recommendations, the room was comfortable and spacious.
Stayed in April 2024
Reviewed: 11 April 2024
Vitauts
LatviaGreat hotel. Very large room. Responsive staff. Great breakfast. Good location
Stayed in April 2024
Reviewed: 10 April 2024
Mei
United KingdomThe room is dusty. For the daily work of house keeping, it’s okay. Bedding is tidy. Rubbish is taken out. Refill is made. Cup is washed. However, during my 4-day stay, everywhere & everything like hair dryer, tissue box holder, coffee machine, kettle, lamps are all dusty. Wiping should be done when the guest checks out or the house keeping staff finds it dusty.
~ Good location. Easy access to the most prosperous area of the city; ~ Room is comfy & looks good; ~ The morning staff is very nice & helpful. My waist got injured but needed to do laundry. Although it’s weekend & hotel laundry service is not available, she asked the house keeping if they could help. Then I decided to bring the clothes to the self-laundry. She lent me an IKEA cart. She even proposed to give me some ice for pain relieve.
Stayed in April 2024
Reviewed: 25 March 2024
Ady
NetherlandsI would you like English breakfast
NICE
Stayed in March 2024
Reviewed: 24 March 2024
Tim
United KingdomI was given a loft room which was pleasant enough. But my ensuite bathroom was on another level down a spiral staircase, so not the most convenient. The bathroom itself was excellent and my bedroom was comfortable; just that they were not together!
Great location. Efficiently run hotel. Good breakfast.
Stayed in March 2024
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