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Reviews of Hotel Tropical 4 stars

Rue Des Comtes De Luxembourg 41, 6940 Durbuy, Belgium

#20 of 26 hotels in Durbuy

Guests' Choice

Review score

Based on 32 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.7

  • Location

    8.1

  • Facilities

    7.6

  • Staff

    8.7

  • Value for money

    7.3

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 13 May 2024

    9.0
    Recommended :-)
    • Leisure trip
    • Family with young children
    • Twin Room Main Building
    • Stayed 2 nights

    The tennis court is in for renewal.

    The room was clean, the staff was very friendly, the breakfast delicious and the water of the pool was warm.

    Stayed in May 2024

  • Reviewed: 26 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room Main Building
    • Stayed 1 night
    • Submitted via mobile

    The shower was small and the showerhead wasn't working properly.

    Quiet and relaxing.

    Stayed in June 2023

  • Reviewed: 9 March 2023

    8.0
    Really nice break to allow us to visit the local areas, really nice food happy to visit again.
    • Leisure trip
    • Couple
    • Double Room Japanese Garden
    • Stayed 2 nights

    The only thing we didnt expect was the temperature of the pool, I expected it to be warm but it wasnt, clearly suitable for some, but too cold for us to swim which was disappointing as this is why we chose a place with a pool.

    Room was nice with the best part that it opened to the pool area which was nice to sit out at night by the pool next to your room. Food was excellent for breakfast and dinner.

    Stayed in March 2023

  • Reviewed: 22 August 2022

    8.0
    Excellent place to stay/relax as a base for venturing in the area.
    • Business trip
    • Couple
    • Double Room Japanese Garden
    • Stayed 2 nights

    Staff rather limited in communication (french).

    Great & quiet room. Delicious & copious breakfast buffet. Great pool in tropical setting (plants). Great & concerned owner who supervises & ensures customer contact as necessary !

    Stayed in August 2022

  • Reviewed: 27 June 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room Japanese Garden
    • Stayed 2 nights

    The exterior of the hotel needs some maintenance. We were disappointed when we arrived. Taxi service from town is not very helpful and has limited capacity, so walking to Durbuy centre might be the safest bet if you plan on not to using your own car.

    The rooms were very clean and sufficient for our purpose staying there for a weekend playing golf with a few friends. Breakfast was good and friendly host. Would come back for a weekend with friends when if you are planning to be out and about exploring the area.

    Stayed in June 2022

  • Reviewed: 29 May 2022

    9.0
    Don't forget your swimming cap, pool is just outside your door
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    We took a room with half-board, the room was situated next to the pool. It is a biological pool, no chlorine smell everywhere, so don't forget your swimming cap and stuff. And once you get out, get comfy and read or play tabletop games. Breakfast offers a great variety and is really tasty. The highlight, on top of the pool, is, however, the dinner. The chef offers two different menus, usually the choice is fish or meat, and it is a delight. Well worth dropping by for even if you are just passing by... In short, we'll be back soon.

    Stayed in May 2022

  • Reviewed: 2 August 2021

    8.0
    Relaxing stay in the Ardennes in this friendly hotel.
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 7 nights

    The outside areas needed attention, weeding, new plants and flowers. Some of the fixtures in the hotel room needed replacing and in some areas of the hotel the WiFi was poor.

    A very friendly hotel close to the pretty town of Durbuy. The staff were all very friendly, helpful and hardworking. The food at the hotel was exceptional and the set menu very good value for money. We looked forward to seeing what we were having for dinner each evening! The inside areas of the hotel were well maintained, especially the pool area. Despite a rainy week in the Ardennes, we always had a pleasant, warm and bright place to return to each evening.

    Stayed in July 2021

  • Reviewed: 31 May 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 2 nights

    Culinary dinner with a sophisticated and very tasty menu each evening, due to coronavirus served at a table directly on front of the room, good idea. Also due to coronavirus, the breakfast was not buffet style, but you ordered in the evening and it was delivered at the hour you specified in front of your room. No wasting food :) Pool ecological, staff excellent and very attentive.

    Stayed in May 2021

  • Reviewed: 22 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room Japanese Garden
    • Stayed 2 nights

    Swimming pool directly in contact with open space and restaurant and breakfast. Temperature and humidity to high. Hotel was basis okee !

    Great breakfast!

    Stayed in April 2024

  • Reviewed: 9 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Minus for: - the lack of a big bed (only two singles next to each other) - very tiny bathroom with and old/ used plastic shower curtain instead of a cabin. - windows that can’t be completely open

    A great host, very tasty food, nice swimming pool and good temperature! What did I like: - Swimming pool - Swimming pool area - Food - Host - Workers - Garden - A lot of green places around - Pets friendly - Good location - reasonable distance from the majority of local trails and the city center

    Stayed in April 2024

  • Reviewed: 8 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room Japanese Garden
    • Stayed 2 nights
    • Submitted via mobile

    You had to pay extra for the sauna. A very little bathroom (no place to close the door). Heating in the room; one part was very hot, the other stayed cold.

    There was a lot of choice for breakfast. They have a big parking place. It's close to the centre of Durbuy (by car).

    Stayed in December 2023

  • Reviewed: 9 October 2023

    10
    Beautiful
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Limited choice of pillows making the nights rest a bit more difficult.

    Very friendly staff, great breakfast. Very nice surroundings.

    Stayed in October 2023

  • Reviewed: 28 March 2023

    2.0
    wouldn’t book again
    • Leisure trip
    • Family with young children
    • Double Room Japanese Garden
    • Stayed 1 night
    • Submitted via mobile

    room was freezing cold because of the “eco-chauffage” and furniture uncomfortable so we got horrible night’s sleep

    the pool and location were ok

    Stayed in March 2023

  • Reviewed: 9 July 2022

    6.0
    Friendly staff, good location but some quality and comfort challenges.
    • Leisure trip
    • Couple
    • Double Room Japanese Garden
    • Stayed 3 nights

    The tropical pool was actually quite cold. Should be heated better. I was not informed upfront that the sauna is charged per session, so the bill upon checkout was a surprise. I arrived on a Thursday and there were not enough guests for them to provide the buffet breakfast, so instead we were asked to fill in a list of breakfast items the evening before. That was a real bummer as the buffet is part of the fun when going to a hotel.

    Great location. Good breakfast.

    Stayed in June 2022

  • Reviewed: 19 April 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    They did not clean our room on the second day.. it is full of dust. The facilities are needed to be updated. Not so sure of a Bio swimmingpool if this is safe😪

    Friendly nice staff🥰. The Dinner menus are superb😋

    Stayed in April 2022

  • Reviewed: 18 March 2022

    10
    A memorable stay for all the famiy!
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 5 nights

    The structure was so well laid out, direct access to the tropical pool from the room, heating system that warmed the room up very quickly as needed, the food was delicious, like eating at a high level restaurant every day and the kindness of all the staff was impressive. Extra bath robes for the kids to ensure their could dry while they used new ones etc. The fact we could have our dog with us and use the gym were also a plus!

    Stayed in January 2022

  • Reviewed: 5 September 2021

    4.0
    NOT kid-friendly! DO NOT bring your kids here.
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    This hotel is NOT kid-friendly. DO NOT bring your child here. We were told to eat outside of the restaurant, at a table in front of our hotel room, because our baby was 'too noisy'. She doesn't know how to talk, it's a baby! Of course she's going to have the little screeches and brabbles. We didn't even get a compensation for being isolated and pushed aside. If we knew this, we would've never paid for halfpension and probably would've booked another hotel.

    Very nice location. Breakfast was supposed to be buffet, but because of Covid-19 you had to fill in a paper where you already had to write what you wanted for breakfast in advance.

    Stayed in September 2021

  • Reviewed: 2 September 2021

    2.0
    Just terrible and one of the worst and most overpriced places I have ever stayed at
    • Leisure trip
    • Group
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    The hotel staff was very unhelpful, we have specifically asked for twin beds but this request was ignored as well as request for at least getting some additional bed sheets. The rooms were very small and cluttered with random items. It was also cold during the night. Would have expected way more from a 4 star hotel at such price.

    Breakfast and dinner were very good with very nice and helpful restaurant staff.

    Stayed in August 2021

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 31 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 5 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room Japanese Garden
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 30 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room Japanese Garden
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 30 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room Japanese Garden
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

Showing 1 – 25

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