Sint Jansplein 5, Historic Centre of Brugge, 8000 Bruges, Belgium
#168 of 219 B&Bs and Inns in Bruges
Guests' ChoiceBased on 713 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.7
Facilities
8.6
Staff
8.2
Value for money
8.7
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 November 2023
Linda
United KingdomCOULDNT FIND THE CAR PARK WHICH WE PAID FOR SO WE PAID AGAIN AT NATIONAL CAR PARK
ALL CLEAN PLENTY HOT WATER
Stayed in November 2023
Reviewed: 8 November 2023
Boris
FranceBeautiful, large, comfy
Stayed in November 2023
Reviewed: 28 October 2023
Kate
United KingdomIt was a little noisy on the Friday night - a party was going on near by.
It was so easy to check in and the room was immaculate.
Stayed in October 2023
Reviewed: 28 October 2023
Skelton
United KingdomThe information pack gave suggestions of places to eat but a bit more information about these places would have been helpful. Their location the type of food and prices
The rooms were very spacious and so were the bathrooms lovely high ceilings around a central courtyard
Stayed in October 2023
Reviewed: 27 October 2023
Stephen
United KingdomNothing
Stunning property, massive apartment very pleased indeed.
Stayed in October 2023
Reviewed: 25 October 2023
Ifor
United KingdomDidn't replace drinking water bottles,
Excellent location, close to the main square but on a quiet street. Lovely comfortable room
Stayed in October 2023
Reviewed: 25 October 2023
Adam
United KingdomNothing really. If I was being very picky I’d say I’d like check-in to be slightly earlier!
Excellent location, great communication, extremely comfortable and well decorated rooms.
Stayed in October 2023
Reviewed: 24 October 2023
Ruth
United KingdomIf I were nitpicking, I would say that the place could do with a few extra cutlery and crockery but that is literally the only thing that I can find to criticise.
Fantastic location. Enormous apartment. Stylish interior.
Stayed in October 2023
Reviewed: 21 October 2023
Alex
United KingdomAnother guest left the lock on the main door, leaving a couple of us locked out for 10 minutes or so, but another group showed us the alternative entrance, which was fine.
Location was fantastic, literally round the corner from the centre. The room we paid for was huge, which may reflect that we were bumped up? It was bigger than our house!
Stayed in October 2023
Reviewed: 20 October 2023
Rolando
NetherlandsVirtual check in was fairly easy and we found our room to be spacious (for european standards) and bed very comfortable. It was a close walk to the city centrum. Breakfast area was a large room with very nice furniture, its open all day and we had lunch there one day. Only improvement would be to offer some more snacks or croissants in the morning.
Stayed in September 2023
Reviewed: 18 October 2023
Mandy
United KingdomNothing
The size of the room and facilities
Stayed in October 2023
Reviewed: 18 October 2023
Trudy
New ZealandSuch a great location-very central. It was warm, spacious, comfy bed and great having access to the tea and coffee lounge.
Stayed in October 2023
Reviewed: 17 October 2023
Lara
United KingdomOn arrival, there was no staff or reception area to check us in, we had to use codes to access the locked entrance to the hotel and check our selves in. it was not ideal after a log day of traveling and while the weather was really bad. plus the parking situation was not very convenient for a hotel to be listed under the available free parking filter and on a rainy day.
Beautiful hotel with great location
Stayed in August 2023
Reviewed: 17 October 2023
Helen
United KingdomNo breakfast option, not fully b&b
The surroundings with inner court yard, The rooms are in keeping with the period of the property but with modern facilities. The ability for families to use a microwave and laundry room.
Stayed in October 2023
Reviewed: 13 October 2023
Christella
United KingdomNo reception or staff around
Central location, stunning courtyard and luxurious bathroom
Stayed in October 2023
Reviewed: 12 October 2023
Isabel
United KingdomNo one answered the phone when we called
Great location
Stayed in September 2023
Reviewed: 11 October 2023
Dana
United StatesThe location was perfect, the hotel was lovely, the hostess was wonderful.
Stayed in October 2023
Reviewed: 10 October 2023
Debra
United StatesThe property was great! Excellent location within walking distance to everything! Check in was super easy.
Stayed in September 2023
Reviewed: 10 October 2023
Liz
United KingdomThere were loads of mosquitoes in the room!
Perfect location, quiet at night, clean, bed really comfortable
Stayed in October 2023
Reviewed: 10 October 2023
Ann
United StatesInternet was spotty. Mattress was too soft ... sunk into bed, no support which lead to uncomfortable nights sleep. With windows open for comfort, had to contend with some people being a bit loud into the wee hours.
Nice spacious, clean Apt/rooms! Location was great! Felt safe at this location. Clear instructions for arrival. They offered a binder with helpful information. Convenient to cafes practically beside our building. Many nice restaurants around.
Stayed in October 2023
Reviewed: 8 October 2023
Gabriela
BrazilEvery thing
Stayed in October 2023
Reviewed: 6 October 2023
Stuart
United KingdomNothing
Exceptionally clean, amazing location and very quiet
Stayed in October 2023
Reviewed: 2 October 2023
Smruti
GermanyLove the property location and the way everything was organized within the room. The check in and check out was seamless and the hostess was just wonderful! The stay was very much worth it and we had a lovely time staying there. It is located very close to the center and we even received a free upgrade. The rooms were super clean. Would definitely recommend!!
Stayed in September 2023
Reviewed: 1 October 2023
Ames
United StatesLocation was perfect. Very close to all the main sites. The room was very spacious and comfortable.
Stayed in October 2023
Reviewed: 29 September 2023
Tina
United KingdomToilet was separate to the bathroom (which in itself was not an issue), but the room was tiny. My husband has broad shoulders and they were almost touching the walls. There were many mosquitos in our room on arrival, and we were both bitten several times. It would be good if room spray was available.
Lovely comfortable and spacious room. Excellent shower. All the facilities one needs for a weekend break. Location was perfect, with nearby parking and very central to all tourist attractions. Would stay here again.
Stayed in September 2023
Galindo, Mexico
Bowness-on-Windermere, UK
Dumfries, UK
Duino, Italy
Springdale, USA
Guangzhou, China
Empoli, Italy
Ubud, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content