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Reviews of Hotel Jacobs 3 stars

Baliestraat 1, Historic Centre of Brugge, 8000 Bruges, Belgium

#68 of 100 hotels in Bruges

Guests' Choice

Review score

Based on 555 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    8.8

  • Facilities

    8.0

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    We were staying only one night, so it didn't affect us much. But the squeaky bathroom door could be disturbing (especially at night). Also, there's no soundproof, so you can easily hear everything from the corridor.

    The most satisfying was the view of the city, because our room was on the top floor. The staff was very friendly and helpful. The location is very quiet, very close to the canal and it's only 10 min walk from all main tourist destinations in the hart of the city.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Paper cups in the rooms, tea not restocked in the room

    Good location, good breakfast

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Wonderful hotel in a beautiful city, we could walk to all places we wanted to visit
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Too little choice for breakfast

    Very central, very clean and nice staff

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Very good for the money
    • Leisure trip
    • Couple
    • Small Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning

    Close to town

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    We were expecting more quality and variety from the breakfast.

    The room was big, comfortable and clean.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Great hotel
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It can be a bit a cleaner.

    Location and the vibes were really nice

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Great choice for a short stay in Bruges
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    We couldn't get the safe in the room to work The bathroom window overlooked the neighbours and we worried they could see in

    The room was very spacious and clean with a large, comfortable bed. The location of the hotel is a short walk to the city center, however, in a quiet neighbourhood which was great. The breakfast included was also very good.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    Good for a one night stay, not too far from central market square.
    • Leisure trip
    • Couple
    • Small Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of sound proofing from other rooms!

    Nice room Friendly staff

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Overall the rooms and areas were clean, though closer attention could be on cleaning the less touched areas of a room.

    Good location. Breakfast was excellent quality with many options. Staff were friendly and accommodating! Felt it was good value for money for 4 people!

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Would love to come back again!
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice Building. We enjoyed a lot our short stay. Breakfast was also very good. Staff was very friendly :-)

    Stayed in March 2024

  • Reviewed: 22 April 2024

    9.0
    A very relaxing and comfortable stay at Hotel Jacobs. We would definitely stay there again and would happily reccomend t
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    We didn’t much like the paper cups provided for tea/coffee in the room and would have preferred proper cups. Also milk portions instead of powdered creamer sachets, but only a minor negative. When making the booking we we were told we couldn’t check in late as nobody on reception up to 10pm. We subsequently changed our Eurostar booking to an earlier train to avoid any problem. However during our stay there was always somebody on reception during those hours so that messaging was a little confusing!

    Great location, in a peaceful historic part of town only 10 minute walk into the centre. Very good breakfast selection served across a generous window 8-10. Lovely spacious room and very comfortable bed. We paid a bit more for a superior room. Friendly staff. We were able to leave our luggage at the hotel after checking out to spend our final day in Bruges.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Good location .
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    Parking is an issue. Even if you need to park for a few minutes, you need to make sure you have a 10 cent change as the machine doesnt accept any other. Not the fault of the hotel, but just keep in mind .

    Excellent location. We spent only a night. The hotel adviced to park in a nearby place which is a 10 min walk.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Nice location and clean room
    • Leisure trip
    • Couple
    • Small Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Heater was very precariously placed on bathroom wall, almost looked like it was hanging off

    This was in a great spot, a short walk to the centre of Brugge. The streets around the hotel were quiet and felt very safe as well night and day. It’s a short bus ride from bus stop 2mins walk from Brugge to get back to main station. Nice breakfast. It was a very clean room with heater in bathroom.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good

    Good

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    A lovely hotel with a good breakfast and I recommend for other visitors to stay here.
    • Leisure trip
    • Couple
    • Small Budget Double Room
    • Stayed 1 night

    Sometimes there was nobody at reception when needed.

    The hotel is well located within 10 minutes walk of the town centre in a very quiet neighbourhood. The room was clean and a comfortable bed with a lovely view over the town.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    9.0
    Good value for money
    • Leisure trip
    • Couple
    • Small Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Located close to the city center, clean and comfortable room. Large, clean bathroom. Good breakfast. Friendly staff.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Very nice hotel, great breakfast and nice staff. Short walk
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Great breakfast, nice staff, cute hotel

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    With a little care the proprietors could have addressed all our issues. It didn't spoil our visit.
    • Leisure trip
    • Group
    • Small Budget Double Room
    • Stayed 3 nights

    Our rooms were not next to each other as we had asked. Both rooms were cramped. The wardrobe was not big enough for two people's clothes. In fact, there were just 4 coat hangers in our wardrobe! The shower room was small. The shower door did not shut flush. Consequently, a lot of water escaped from the shower unit onto the shower room floor. As a result, the small wooden step at the base of the shower room door was rotten! Not a good look. We had to improvise and use a small shampoo tube to wedge the shower door in place. The bean-to-cup coffee machine in the breakfast area was not working properly and so did not offer fully caffeinated coffee. Only decaf was available. Not good! I had to resort to buying a proper coffee on the way in to the centre.

    The best aspect of this hotel was the breakfast. It was very good. The location was about ten minutes walk from the centre square of Bruges so not too bad but we would have preferred something closer. The ground floor reception, bar and breakfast area were nicely appointed.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    We had a quadruple room for a family of four, and it was definitely big enough for us to stay there comfortably. Some reviews say the rooms are small but we had a large enough space for us as a family and were happy with the room size. It was warm, clean and comfortable with helpful, pleasant staff. We were able to check in early and that made a big difference to us, and was a great start for our trip to Bruges. Also, all areas of the hotel were clean and we'll-maintained, not just our room.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Simpel hotel but good in every sense
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    The hotel room decor is a little dated, but it does not remove to the experience or the comfort. Everything else compensates for that.

    The family room was very roomy and comfortable. There were two rooms so there was a possibility to have some privacy. Bathroom was comfortable, everything you need for a pleasant stay was in place. Location was very good. Is a simple hotel, but value for money, comfort, cleanness and location are good.

    Stayed in December 2023

  • Reviewed: 1 March 2024

    8.0
    Lovely winter break in Bruges which won’t break the bank.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms a bit compact, but perfectly functional.

    Really central, good value, nice staff.

    Stayed in February 2024

  • Reviewed: 29 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    A few hair found on tiles in the bathroom. Second day of our stay they didn't make the bed/bedroom. Everywhere else was clean and perfect.

    Very friendly and helpful staff, great location and quite area at night, very close to the bus stop, well connected with the city centre and the station, small walking distance to the city centre. Hotel was clean and bed was very comfortable, warm bedroom, breakfast was excellent but small choice. Very nice hotel, we will book again if we will come back to Bruges.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Location, warm and clean, nice bar area and great breakfast.

    Stayed in December 2023

  • Reviewed: 23 February 2024

    8.0
    Very enjoyable
    • Leisure trip
    • Group
    • Small Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Badly designed bathroom

    Breakfast was nicely presented Staff helpful

    Stayed in February 2024

Showing 1 – 25

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