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  5. Reviews of Jardin Secret

Reviews of Jardin Secret 3 stars

22 Rue du Berger, Elsene / Ixelles, 1050 Brussels, Belgium

#52 of 194 hotels in Brussels

Guests' Choice

Review score

Based on 638 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 11 May 2024

    7.0
    Great hotel! but not the location
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Big disadvantage is the location - it’s not really close to any of the city’s major attractions & it feels rather unsafe at night. I know that’s not the hotel’s fault, but worth noting to visitors.

    The rooms are lovely & the outdoor area is perfect if you’re traveling in a group or with company (especially in summer). Helpful staff, good value for money etc.

    Stayed in March 2024

  • Reviewed: 11 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Pool is significant smaller than the pictures indicate.

    Central location and comfy bed!

    Stayed in May 2024

  • Reviewed: 3 May 2024

    7.0
    Once inside hotel you feel safe and live the garden it was a great surprise.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast delicious, bedroom cozy and clean. But not shampoo on bathroom.

    Location did not like it, one step out of hotel and I felt no safe at all. Very duty street and garbage around area. Felt very insecure with hotel surroundings.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    Unique hotel in a handy location.
    • Leisure trip
    • Family with young children
    • Family Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    There was no fridge, or table and chairs to sit at for a meal in the room. The floor was concrete so it was a little bit cold. But the heating was good.

    A nice, unique hotel. Staff were very accommodating of our early arrival. The room was comfortable enough. Good shower. Huge master bed, very comfortable. The small pool and seated area in the garden would be lovely if the sun was shining. And the breakfast looked amazing for 16 euro.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Business trip
    • Group
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night

    for the fire alarm not to go off at 3am and having staff not know how to reset and for it to continue for an hour.

    coffee and tea facilities would have been great.

    Stayed in February 2024

  • Reviewed: 27 April 2024

    9.0
    Great location
    • Leisure trip
    • Family with young children
    • Family Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Beds are a bit hard for my liking, but this is quite subjective. Breakfast is a bit too basic, but we stayed for 3 nights only, so it was still OK. Nothing really bad about the hotel in general. It might be a bit beaten up by time, but it’s also not a deal breaker.

    Really convenient location. This was the key factor when choosing a hotel and I must say that we made the right decision. The hotel itself is nice - the rooms are big enough, and the staff is friendly. Also there are a few really good restaurants within 1-3 minute walking distance.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Good hotel and good location
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room with Garden View
    • Stayed 2 nights

    Very friendly staff. Alway available. Nice, clean and quiet room. Hot water in the shower, fast Wi-FI and comfy bed.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Great value well located hotel
    • Leisure trip
    • People with friends
    • Triple Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Minor points but the double bed wasn’t separated into 2 singles even though I checked this at reception it took 2 requests to get a second duvet and a five bed room had 2 cups ( helpfully provided on request but felt we shouldn’t have to ask …)

    Good value. Great location , easy walk to the centre. Friendly staff. Good hot showers, excellent breakfast . Attractive outdoor area with small pool

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Great for a City Break.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    They made a big deal about me using a different credit card than the one I booked with which has never happened to me before. The hall noise was a little loud with other guests at night when trying to sleep but didn't continue too late. It was slightly confusing how to get to our rooms when checking in but we got there in the end.

    Very cool rooms, quite unique layouts and it did feel like we were somewhere else than Brussels with how it's tucked away and all rooms were off the garden it seemed. Great location to access the city with everything in about a half hour walk or less. We did get a taxi from the station but that was it. We didn't have breakfast or use the pool so I can't comment on either.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Overall, a good value stay which didn't disappoint.
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Garden View
    • Stayed 4 nights

    Entrance street is a bit off putting, but

    The room was a good size and had a pleasant view over the courtyard. Beds were comfortable and the bathroom very clean. Breakfast was very good. Mostly cold buffet with very good range of cereals, cold meats, cheese, but also option to cook eggs on a hot plate for egg on toast. The location is reasonably good. The entrance to the hotel is not on the most attractive street, but what lies behind is indeed surprising and very good overall. The Metro is nearby for longer journeys, but we walked into the old town quite easily.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Great, would recommend
    • Leisure trip
    • Family with young children
    • Duplex Quadruple Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Excellent location, central and a good variety of restaurants nearby

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Duplex Quadruple Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The shampoo was not good, very watery. The washroom air ventilation was broken. And toilet seat does not have slow closure. The location was in a back ally of downtown area. Lots of garbage on the road and sketchy. Both me and my husband had a bug bite waking up in the room.

    Close to downtown centre area. Breakfast was good, great selection and breakfast staff was nice.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    Perfect small hotel in a great neighbourhood
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Garden View
    • Stayed 3 nights

    Lovely quirky place, atmospheric neighbourhood, friendly staff.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Triple Room with Garden View
    • Stayed 1 night

    All was good.

    The room was next to a very pretty courtyard and away from the road so was very quiet and tranquil. The shower was great. The beds were fairly comfy - I'm quite fussy about beds. The breakfast was superb and there was lots of it. There were free drinks of tea, coffee etc in the main hotel area. The staff were really friendly and helpful. There is also a baggage room where we were able to leave our bags before we checked in and for a while after we checked out before catching our train home. A nice hotel where I would be happy to return.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Very nice hotel
    • Leisure trip
    • Family with young children
    • Duplex Quadruple Room with Garden View
    • Stayed 3 nights

    Nothing in particular. We tried out the pool, which was open, but it wasn't very warm in December (understandably!).

    Comfortable room and overall nice hotel with good breakfast! We booked the 4 person room but used it for 3 people and it was quite spacious. Might have been tight with 4 people unless 2 were kids, as the upstairs area doesn't have a lot of room. But overall a very nice stay.

    Stayed in December 2023

  • Reviewed: 25 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Bit pricey for what it is. Garden is nice tho. Not all receptionist greet you.

    Comfortable beds and location

    Stayed in February 2024

  • Reviewed: 20 March 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night

    Cleanliness can be definitely improved, but the attitude of the personnel was the one thing that surprised me. I could not get a beer from the bar after waiting for 15 minutes, even though there were no other clients.

    Truly fantastic breakfast - the only thing that's worth it.

    Stayed in February 2024

  • Reviewed: 5 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Duplex Quadruple Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Pool

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Duplex Quadruple Room with Garden View
    • Stayed 2 nights

    Lights and heating at the swimming pool. Showers changing temperature out of it own. No Dutch television on the cable tv.

    Great en extensive breakfast, so much choice. Value fo money. Nice room with view on the garden. Such al lovely swimming pool. Free coffee and water facilities in the lobby. Very nice and up to date 4 persons room. Great beads.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    8.0
    good stay
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room with Garden View
    • Stayed 2 nights

    -

    breakfast was good

    Stayed in January 2024

  • Reviewed: 22 February 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room with Garden View
    • Stayed 3 nights

    The room was nice and pleasant. The location was great.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    9.0
    A slice of tranquillity away from the hustle and bustle of a busy city!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 2 nights

    The location was just off a shopping street and felt slightly edgy but we found our way around just fine with the bus and metro!

    The hotel was exceptional, very clean and the bed was so comfy. The hotel was quiet and we were not disturbed at all. The swimming pool was a lovely bonus. The breakfast was delicious with so much choice.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Duplex Quadruple Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    We had the breakfast buffet on Sunday, which was great and well priced considering the prices in Brussels for Sunday brunch.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Ideal, thank you.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    V comfortable rooms and beds. Appreciated being able to put x3 teenagers in one room.

    Stayed in February 2024

Showing 1 – 25

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