Badly lit bedrooms. Need mirror at the table especially for ladies trying to put on makeup and do their hair .no sink in toilet and it smelt musty as no expelair fan to take smell away. Shower needs a handle on the tiled wall and also as you exit shower as quite slippery. Beds need updating as quite shabby and better pillows .

Near to family and in town centre and parking very good.

Stayed in April 2024

Nothing.

Nice place, newly decorated with big rooms. Would recommend.

Stayed in February 2024

I enjoyed the location right at the center of Herentals. Also, the breakfast was very nice.

Stayed in December 2023

all good, but so little of the fresh stuff. Been asking this for years but Belgians seems don't enjoy fresh fruits or vegetables for breakfast..

Stayed in November 2023

The hotel reception desk is not manned, so everytime you need something you have to phone and wait for the receptionist to arrive. The front door has a code, which incidentally is not your booking code, so you have to phone to be let in. Once inside there is no 'phone on the front desk to 'phone the receptionist. Everytime you need something eg the fitness centre to be unlocked, then you have to 'phone and wait for the receptionist. If you don't have a mobile 'phone , then don't book this hotel ! The parking is also less than satisfactory. You can park on the town square in front of the hotel. This is free from 6pm and overnight. Friday mornings it is not available at all, due to the weekly market. The public car park at the back has 7 spaces reserved for guests, so it is first come first served. Otherwise you have to pay. The restaurant is in a nearby hotel, but was closed the evening when we were there - a Saturday in June. The sauna and swimming pool cost €10 (The notes in the room says per hour, but the receptionist told us per day!)

The hotel is a converted nunnery and the building and rooms were of a very high standard. The fitness centre was free of charge (but not the swimming pool or sauna) and there was a good choice for breakfast

Stayed in June 2023

Not being able to check in before 14.00 having advised of an early arrival.

The hotel was very comfortable especially the beds. Staff were pleasant and helpful.

Stayed in June 2023

Best breakfast ever. Great choice. And there were even tartlets... Very friendly staff despite the fact that we were a bit late.

Stayed in May 2023

Toilet separated from the bathroom is a negative for me, but others will probably see that as a positive.

The room was very clean and comfortable. Bathroom was well maintained and clean. Breakfast was excellent and very diverse. Online checking in and checking out was very easy, no waiting time at the reception anymore.

Stayed in May 2023

Location is great with good restaurants and supermarkets close by. Rooms are big and comfortable, WiFi is good and everything is very clean and good quality. Hotel is also nice and quiet but please be careful with the parking on market day

Stayed in August 2022

Hot breakfast was very limited, no bacon or sausage (it had all gone and wasn't replaced). The air conditioning in the bedroom kept switching off so had to turn it on again during the night. As I worked from my hotel rooom plug sockets near the desk would have been appreciated.

Friendly staff, lovely size room and good location with nearby bars and restaurants.

Stayed in August 2022

nothing

clean and central

Stayed in July 2022

The room was simple but fine and comfortable, the choice offered at breakfast was excellent

Stayed in June 2022

Nice breakfast and free parking!

Stayed in April 2022

I visited on a Monday evening and all of the facilities in the hotel were unavailable. The bar was closed and I was told that advertised options such as sauna, gym, swimming pool were only available when requested beforehand.

Location was great, it was in the middle of the city centre with free parking. The room was spacious and offered a lot of comfort (especially the bed). Staff was friendly and the breakfast included many tasty options.

Stayed in March 2022

nothing

Great location in the middle of the enjoyable town of Herentals. Nice renovation of an old cloister

Stayed in March 2022

The view of the room was a roof The party location when it's a wedding isn't soundproof so we heard it untill it finished Breakfast omelet wasn't awesome

Friendly staff Breakfast selection is much larger then in other places Very clean Very comfy bed

Stayed in September 2021

No lounge / bar in hotel . The ‘spa’ was small and the pool (indoor) was unheated and therefore too cold to use. Quality of tea/coffee in room was disappointing - no biscuits which you would expect in a 4 star establishment.

The location is fabulous right in the centre of town close to bars and restaurants . good breakfast - however not replenished so did not have any cooked food as there was not much left half an hour after service started .

Stayed in April 2023

Mastercard was charged as well as a charge at the hotel itself. After numberous mails and several months, still no compensation was done by the hotel.

Stayed in April 2022

self booking and no staff to see in the evening in case you have questions (perhaps my car would not have been torn away if I could have double checked it)

good business hotel.

Stayed in April 2022

Niks

Alles: decoraties

Stayed in January 2022

Excellent location on the Grote Markt. Good size room with fridge. Toiletries supplied in bathroom. Very welcoming hosts. Good breakfast with steaming hot eggs.

Stayed in May 2021

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in January 2024