nothing

everything

Stayed in September 2022

Hotel is very shabby, really old and needs refurbishment. It is located in a very noisy street crossing with the tram and street works. Windows were definitely not double layers! Walls between rooms are so thin I could hear my neighbor roar in his sleep. The bed mattress was terrible, very hard, almost impossible to sleep in! I stayed for 2 days, my room was not made up in my absence! I even suspect that when I first took the room, bed linen was not changed from prior traveler. As it had a heavy smell of men's perfume, really unpleasant! Room decoration was unpleasant - there was a massive script in Arabic all across the wall. I don't read Arabic, so I don't know what it says, but sleeping under such writing is not pleasant. A similar Arabic decoration was placed on the bar in the restaurant. Not sure what type of Muslims this hotel is run by, hopefully moderate .... Breakfast is not served until 8am! This is nonsense! I finally was able to convince the guardian to have it served at 7.45. Restaurant does not serve meals in the evening. This is inconvenient, as the closest place you can eat in, is some 15 minutes away...

Hotel location is very good, walking distance to Brussels Expo, which was my objective.

Stayed in October 2022

I didn't have any towels in my room. I didn't have time to ask if it was a mistake or if it wasn't supposed to be there. Anyway most probably they would give me one if I had asked

The lady in the reception was so kind that they offered me a free coffee when I didn't have time for breakfast. They were so helpful that they helped me to find a parking spot.

Stayed in October 2022

I did a reservation for this hotel 5 months before the stay. The only room available was a triple room which was way more expensive than a normal room (for 1 person), but it was the only one. I payed the bill upfront to make sure it couldn't be double booked or whatever. On the check in at the hotel the room looked fine. I went out of the hotel for business and when i came back they moved my stuff to an other room (single room) without asking me If I agreed. The reason they did it was they double booked the room and needed it for someone else (the one I reserved and payed upfront) I did not make a huge point of it because I only came there for a sleep and did not needed the extra beds. I made clear this is fine bud there should be a recalculation of the cost for the stay. At the check out I asked about the recalculation and the simple answer from them was “I am sorry but there is nothing we can do with the price, maybe if you come in the future for an other stay we can see if we can get you a discount”. If this is how you treat your guests, rooms reserved 5 months upfront fully paid and than move the guest to an smaller room without asking if the agree and than even no compensation at all.

Stayed in October 2022

very small rooms, not enough toilet paper for one night stay, next to the busy road - noisy whole night, too hot in the room

Stayed in August 2022

No bar.

Great welcome. Efficient check-in. Comfortable (compact) room. Clean bathroom, brilliant shower!

Stayed in September 2022

we stayed at this hotel for the wales vs Belgium game very close to the stadium, rooms was very clean and friendly staff would visit again

Stayed in September 2022

The location is amazing with the Atomium just outside your window!

Stayed in August 2022

The room and the hotel is incredible. Also, I had to get there after the check-in time over (like an hour later), but I talked to the lady, she waited for me and she was so kind when we arrived. The location is awesome and the comfort also great. All clean and great!!

Stayed in August 2022

This review has been hidden because it doesn't meet our guidelines.

No air conditioning, terrible food

Courtesy of staff

Stayed in August 2022

no parking

the friendly staff

Stayed in May 2022

for over €100 I would have expected far better, it should be €20 at best as hotel is in very poor condition, incense overpowers the hotel and no improvements in rooms for many many years. I feel that that they are taking advantage of people who use the stadium venue which is fine to a degree but to pay that amount for run down room is taking advantage.

clean rooms and good location for concert

Stayed in August 2022

Great location near the Atomium and the stadium

Stayed in August 2022

Localization next to Atomium and Royal Palace.

Stayed in July 2022

Room was clean, bed was comfortable and the guy at the reception was so kind. Also the location is perfect. I just simply recommend this hotel in Brussel.

Stayed in July 2022

Great and helpful staff!

Stayed in July 2022

A faded facility but the friendly staff and great location more than make up for it.

Great location for stadium access. Helpful and devoted staff. Quiet room despite being at a very busy intersection.

Stayed in July 2022

very unclean, carpets threadbare, dirty carpets, dirty walls and radiator, holes in bathroom door, lights didn’t work, very very noisy location

the location is good for the King Baudoin Stadium

Stayed in July 2022

Noisy, noisy and noisy room. No A/C with this weather of +20⁰c you won't be able to breath when u r in the room. LOT of spiders on wall, no lights in the Bathroom. This is a hotel of between 50 EUR and 70 EUR a night. Not 130 EUR.

Location

Stayed in June 2022

The hotel was poor. Very poor sound proofing. Had to ask to be moved as I could hear everything in the other room.. But then there was loud music all night outside my window. It's a 2star. Don't expect to get any sleep

Stayed in June 2022

At least a glass and a basket are needed in the room. For me, TV is not an advantage or a disadvantage without it.

The accommodation was good for my points of interest (MiniEuropa and Atomium), the room was spacious, the disadvantage of the area is the noise from the street, being a roundabout nearby is a favorite area for drifts and meetings, many noisy cars. Although it's not the hotel's fault, it's one thing to keep in mind.The net worked smoothly;

Stayed in June 2022

Very friendly staff. Changing the room while it was completely booked wasn't a problem ( we wanted 2 seperate beds instead of a double). They even served a free breakfast after a long festival weekend: great!

Stayed in May 2022

Pillows too hard was only complaint

Location!!

Stayed in May 2022

Cleanliness was not high with doors hanging off! And they was a riot directly outside the hotel so had to leave and stay elsewhere did ask for a refund but was refused very poor

Stayed in May 2022