Route De Malmedy 7, 4970 Stavelot, Belgium
#2 of 12 hotels in Stavelot
Guests' ChoiceBased on 54 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
8.7
Facilities
9.0
Staff
9.6
Value for money
8.4
Free WiFi
10.0
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Showing 1 – 25
Reviewed: 1 May 2024
Bruce
United KingdomIn contrast to the excellent restaurant for dinner, the breakfast was simple, boring and limited in scope. The only breakfast cereals on offer were puffed rice, corn flakes and a granola. Likewise only pre-heated scrambled eggs. At the price point of this hotel I expected better.
Excellent location for access to the Spa Francorchamps circuit. The dinner at the hotel restaurant was excellent. Staff were very helpful and friendly. Evening waiters were especially well trained, courteous and helpful.
Stayed in April 2024
Reviewed: 11 March 2024
Cody
United KingdomPerfect staff and facilities. Beautiful landscape and location.
Stayed in February 2024
Reviewed: 5 December 2023
Zolcerik
BelgiumCharming little hotel in a historical setting yet nicely renovated with a modern feel. The staff is super attentive, friendly and professional. There is a beautiful garden, a fantastic restaurant and a cosy sauna on the rooftop. The place is close to the the center of town and the RAVeL trail. We really enjoyed our weekend here and highly recommend it.
Stayed in October 2023
Reviewed: 19 September 2023
Herman
BelgiumPerhaps try to make the breakfast a bitt less stiff, more private setting, music a bit louder?
Nice staff and room
Stayed in September 2023
Reviewed: 15 August 2023
Dr
Switzerlandnothing really
excellent location in the Belgian Ardennes with very nice cuisine
Stayed in August 2023
Reviewed: 15 June 2023
Joel
United KingdomNothing
Dinner
Stayed in April 2023
Reviewed: 21 May 2023
Wiles
Belgiumit was clean and well equipped. rooms were lovely in a great location. The spa was superior. the breakfast was delicious and the staff was perfect. thank you for the wonderful stay
Stayed in May 2023
Reviewed: 7 May 2023
Emma
United KingdomStaff were extremely friendly and helpful
Stayed in May 2023
Reviewed: 19 March 2023
Dominic
BelgiumLuxurious bathroom Beautiful room Extraordinary cullinary experience in the Hotel restaurant. Very friendly staff
Stayed in March 2023
Reviewed: 4 February 2023
Paul
United KingdomNothing
Love everything about this place great hotel amazing food excellent staff
Stayed in February 2023
Reviewed: 22 September 2022
Jonathan
United KingdomNothing - it was all wonderful.
Wonderful hotel in an excellent location. Very professional staff. A very high class restaurant- we had a perfect meal there.
Stayed in September 2022
Reviewed: 10 September 2022
Doug
Australianot much!
delightful buildings and grounds amazing staff
Stayed in September 2022
Reviewed: 14 August 2022
Gabriele
BelgiumNo lift and beds far to soft
Breakfast was good, the girl in charge was superfriendly and helpful ( cool elements in freezer, poached eggs for breakfast ) our evening meal in the restaurant was very good, the garçons ( all of them ) very friendly and polite , answered quickly for example salt and pepper, more or other drinks . The setting in the garden is beautiful and romantique.
Stayed in August 2022
Reviewed: 7 August 2022
Valerie
GermanyI was a little disappointed with the size of the room in the ‘new’ block and, as others have mentioned it did lack a fridge, ac and any coffee making facility. However it did open out directly onto a grassy area which was perfect for our dog.
We loved almost everything about the hotel, in particular the restaurant, the comfortable beds and the staff who were wonderful. The garden was also very pleasant to sit in and the position of the hotel was perfect for our visit to the race track. We had a really nice meal in the restaurant and breakfast was great.
Stayed in August 2022
Reviewed: 13 July 2022
Ian
United KingdomSignage! The name of the Hotel could be better advertised. Coming off the motorway, there is nothing that shows the name of the Hotel to indicate where it is, certainly not that we saw.
Everyone was friendly and helpful. Our room, dinner and breakfast was superb! There was an abundance of really delicious food which made the event really special.
Stayed in July 2022
Reviewed: 4 July 2022
Fuchao
United StatesBest stuff
Stayed in June 2022
Reviewed: 28 November 2021
Marieke
Belgiumfriendly, excellent food and ambiance
Stayed in November 2021
Reviewed: 25 October 2021
Sabine
NetherlandsIt's our third time at the hotel and we always like to come back. Great hotel, very nice staff, great food, great to relax in their sauna. There are so many hiking routes close by and other things to do.
Stayed in October 2021
Reviewed: 11 October 2021
Jessica
GermanyThe main draw back was our room where the bathroom, large and modern, had only a hand-held shower sprayer (rather than an overhead dish, with a hand-held device) which meant that the water sprayed out of the shower/tub and left the floor a wet mess. A simple hand-held device is not comfortable or practical for washing one self. Also no full-length mirror or a proper mirror to see even one-quarter of one's body. No conditioner but one bottle of bodywash/shampoo. The small sauna area has no hooks or shelves to place towels, glasses. And the steam sauna has no hose to wash down the seats before or after use, so we sat on our towels in this wet sauna. Never encountered a "dampf" or steam sauna that lacked a hose for cleaning seats. Two other couples came in, surveyed the lack of facilities for hanging towels or placing eye glasses outside of each sauna (only two), and asked us where they could place their towels. Disappointed, they left the sauna area. We stayed outside on the panoramic deck, enjoyed the simple quietude, and had the small sauna area to ourselves. So that was indeed the upside to the downside!
All the personnel were over-the-top customer-service oriented, very friendly, prompt, curteous. The ambiance in the main dining room is beautiful and everyone went out of their way to make it a special night. We did not like the table we were given and asked for another (we were also early guests for dinner), and this was not a problem. The attitude from the personnel was consistently upbeat and professional. When the waiter could not explain a dish (due to our lack of French!), he immediately got another "chef" to come to our table. Outstanding Service!
Stayed in October 2021
Reviewed: 17 August 2021
Paulina
BelgiumMissing soap under the shower:)
Style, cleanliness, comfort.
Stayed in August 2021
Reviewed: 26 July 2021
Wim
GermanyA bit of noise from the nearby road.
Really gorgeous renovation. Professional staff. Top notch everything.
Stayed in July 2021
Reviewed: 19 July 2021
Egk
BelgiumWhen walking to the city for sightseeing, you have to go along the main road leading to Stavelot and it is not the safest or nicest experience. There is of course nothing the hotel can do about it, just a remark if you decide to walk.
I loved how sensitively was the hotel modernized. There is an extra structure added to the main building as well as a separate residence building, all done in wood with huge windows, fitting within the beautiful garden and the city. The terrace was a pleasure to sit on - shaded by big trees, water bubbling and great cocktails served. We stayed in the main building on the first floor in a renovated (big) room with views over the residence across the valley. We have not tried the wellness (at the roof top of the residence building) from where the views must have been even nicer. The breakfast was very good - local smoked trout, excellent eggs, plenty of fresh fruits, croissants and cava ;-) We only enjoyed digestives at the terrace after a dinner elsewhere but the dining room looked very inviting! Dinner and the gin bar with herbs stay for the next visit.
Stayed in July 2021
Reviewed: 12 July 2021
Marc
BelgiumNothing really… perhaps a minibar or fridge in the room… they allow animals so, it would be handy to have a fridge to keep food in, for your dog, cat,… Perhaps also a water heater to allow you to make some tea or coffee in the room.
We decided to take a short holiday with the two seater to relax a bit and found this hotel in Stavelot… not far from Francorchamps racing track What can I say?… This is a lovely hotel that combines classic and modern elements to create a very nice atmosphere. There is enough parking space within the hotel grounds, the garden is well kept and the rooms clean and functional. The chef is incredible and dishes out one masterpiece after the other… Michelin star level! … and the staff is friendly and very helpful.
Stayed in July 2021
Reviewed: 15 June 2021
Ralf
GermanyModern atmosphere throughout the whole facility, very friendly staff.
Stayed in June 2021
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