Extremely expensive. Breakfast is well below standard for the price. Reception staff stiff and unfriendly. Parking is very expensive.

Excellent location, big room, comfortable bed.

Stayed in May 2024

The quality of toiletries wasn't great for a 5 star hotel. Toilet paper was very cheap. No umbrellas supplied courtesy for the wet weather. Bed was not very comfortable.

I liked the location as it was in walking distance of most attractions..

Stayed in May 2024

bar was empty (ok, it was a Monday evening) but would have been nicer to have a drink at the end of the day with a bar full of people instead of alone.

Nice hotel, clean, 'grand'

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

Nothing to say.

ENJOYED OUR STAY AY LE PLAZA, BRUSSLES. location is very close to the Grand place & other important locations. strolling from hotel to Grand place was very amazing experience. breakfast menu is also very good.

Stayed in April 2024

I requested if they can maybe make my stay special since it was my birthday. No effort what’s so ever! I called for shaving set from my room and reception told me to get it (it wasn’t delivered to my room).

It was a nice hotel with a price.

Stayed in April 2024

the location was the best

Stayed in April 2024

Cost of breakfast

Bar and lobby is beautiful.

Stayed in February 2024

The breakfast was not on the generous side, not clearly marked things (how to start heating in the room, what kind of yogurt is served at brekfast, etc.)

Conveniently located, spacious and clean room. A bit old charm, but well maintained

Stayed in April 2024

No restaurant facilities

Beautiful reception area Very clean Great location Very nice room

Stayed in April 2024

I would love for the room to have more power outlets and especially in the bathroom. The room was generally clean but the towells had a weird smell, obviously they were clean but because they stay wet after the wash thats why they probably smell. I suggest putting detergent :) Also i think that the room should maybe have a bit more light.

I loved the location of the city , it was close to the center but not in the heart so it was very quiet. Easily accessible and the staff were incredibly nice. The food was great and the room was amazing. It was very comfortable, i loved the plan.

Stayed in April 2024

The facilities

The location also facilities

Stayed in March 2024

While my recent stay at this hotel had its highlights, there were a few aspects that left me feeling somewhat disappointed, particularly in light of the establishment's eco-friendly accolades. The bedroom itself was comfortable and well-appointed, and I appreciated the addition of a coffee machine for that morning caffeine fix. However, my enthusiasm waned upon discovering that the accompanying cups were disposable rather than reusable. The breakfast offered a variety of options, but I couldn't help but notice the abundance of single-use mini cups for condiments like jam and spreads. This struck me as a missed opportunity for a hotel that prides itself on its eco-friendly initiatives, especially considering the growing importance of sustainability in the hospitality industry. While perusing the breakfast options, I opted for a cup of tea and noticed the availability of teapots for guests. However, upon closer inspection, I was dismayed to find that the spouts of the teapots were visibly dirty. The accumulation of grime and residue was off-putting, to say the least, and made me hesitant to use them.

Situated just a stone's throw away from both the train station and the bustling city center, its location couldn't have been more convenient. Upon entering the room, I was immediately impressed by its size of the room and inviting atmosphere. The attention to detail could be a little better, but enough thoughtful amenities provided for a comfortable stay. A hot water kettle awaited me, along with a selection of tea and coffee, perfect for unwinding after a long day of exploring the city. Additionally, a mini fridge stocked with refreshing water was a pleasant surprise. The bathroom was equally impressive, robes and comfortable slides for added luxury. It's these little touches that truly elevate the experience and make guests feel pampered. The cleanliness could be a little better, a scratch here and there, something behind the glass of the art on the wall, .. Throughout my stay, the staff were attentive and accommodating, ensuring that my needs were met. Overall, I highly recommend this hotel to anyone looking for a cozy and convenient retreat in the heart of the city. With its prime location, it's sure to exceed your expectations.

Stayed in April 2024

Very good breakfast, nice interior, good location.

Stayed in March 2024

A little bit worn out already…

Clean and very well situated. Good value of money

Stayed in March 2024

The beds are slightly hard.

Litterally everything apart from the not so soft beds.

Stayed in March 2024

Poor WiFi connection, especiallu in the afternoon.

Location

Stayed in March 2024

Little bit slow check-in.

Spacious room, very good bed and nice bathroom.

Stayed in March 2024

Breakfast could have bin better

Big room, comfortable bed, very central placed

Stayed in March 2024

The hotel is very tired, it needs a decoration Breakfast could have more options

Spacious room and big bed Close to metro station and easy to get to from the airport Decoration, if somebody likes the “heavy” traditional style

Stayed in March 2024

Location. Sound proofing. Lighting

Good old rustic yet clean hotel.

Stayed in March 2024

Late check in - 16:00 & staff were not too helpful. The kettle in the room didn’t work and while I e or ted my room not to be exactly as advertised, I did expect the robe.

Old style grand hotel that brings you back in time

Stayed in March 2024

The breakfast was not 5 star hotel level. The breakfast was poor and the choice of food and products was very limited.

Stayed in March 2024

The price is a bit high

It’s location, it’s cleanliness and room space

Stayed in March 2024