Rue du Béguinage 38, 1000 Brussels, Belgium
#11 of 194 hotels in Brussels
Guests' ChoiceBased on 234 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
8.9
Staff
9.4
Value for money
8.6
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 May 2024
Luisa
ColombiaNothing to say.
Nice place. I love the stile and color of the rooms. Mattresses and pillows are super comfy. Staff is kind and helpful. 10 minutes walking to Grand Place. Breakfast is delicious! Please taste chocolate donuts, they are out of this world!
Stayed in May 2024
Reviewed: 13 May 2024
Amanda
FranceNothing springs to mind that could have made it better.
This hotel was in an excellent location and was perfect for our one night stay. In fact I have booked it again for a two night stay later in the year. The breakfast was plentiful and it is handy to have access to lounge type area to chill out in, in between visits out.
Stayed in May 2024
Reviewed: 7 May 2024
Mary-lynell
CyprusThe only thing which was negative to our stay was that the bathroom floor needed a mopping upon our arrival. I would recon that this was a one-off experience, since the cleaning service was impeccable throughout our stay.
I would definitely recommend the specific accommodation, especially for work visits since it combines all necessary services for a smooth stay. The staff was always friendly willing to assist with any matter, breakfast was served not only on time but earlier than the stated timeframe (which was very convenient when we had to leave the accommodation due to an early meeting), cleaning staff cleaned on a daily manner our room, the room was quite for us to rest at nights (and our room faced the main street), and we were located at a 2-minute walk from the metro station of St Kathrine. Breakfast was very nice offering many options for all likings and the coffee was very good (which is a rare occasion at hotels). Also, the area where the breakfast is served is a very nice place for one to work remotely if needed since the WIFI is excellent and it offers all sorts of comfortable sitting arrangements. An additional bonus, was the music playing which was great.
Stayed in April 2024
Reviewed: 4 May 2024
Catherine
AustraliaGreat location close to Disneyland. Great sized apartment.
Stayed in May 2024
Reviewed: 3 May 2024
Eugenia
United KingdomGreat staff and location
Stayed in May 2024
Reviewed: 2 May 2024
James
AustraliaThe rooms are in the smaller side but it was ok for us.
The location was really good, close to restaurants and a short walk to the shops. The rooms are on the smallish side but they are comfortable, clean and quiet. The breakfast was simple yet tasty.
Stayed in April 2024
Reviewed: 25 April 2024
Lorna
United StatesRoom was very small
Location, breakfast, lobby area
Stayed in April 2024
Reviewed: 23 April 2024
Sean
IrelandN/a
Everything!
Stayed in April 2024
Reviewed: 23 April 2024
Sharon
United StatesSmall room-but we were aware when booking, about 10-15 min walk to the main Square and many of the sites-more city center but we don’t mind walking-just to be aware…
Clean, friendly and helpful staff, reasonable price, could get room early and leave luggage until our train time , had an elevator, breakfast included
Stayed in April 2024
Reviewed: 23 April 2024
Joanne
SingaporeQuiet yet central . Breakfast was very good and the staff do helpful with recommendations on restaurants and even how to take train etc
Stayed in April 2024
Reviewed: 22 April 2024
Captainozlem
United StatesThe room was basically the bed size. It was the most expensive hotel room in this size. I don't think I could stay in that room if my husband was traveling with me! There was a constant buzzing alarm sound and it was distancing.
The location was great, it is only 4 minutes away from the Metro station. It is safe area for a single traveler. There are lots of restaurants and grocery stores near by.
Stayed in April 2024
Reviewed: 21 April 2024
Debaleena
United KingdomSmaller room than expected
Everything was superb except the room was a little smaller than I expected. But facility wise no complaints.
Stayed in April 2024
Reviewed: 19 April 2024
Nick
United KingdomThe breakfast only starting at 8am isn't ideal when you're there for work, and the rooms don't have the full kit you'd get elsewhere, like an iron.
There are some lovely restaurants nearby and it's quiet, away from the tourist areas - but not too far. The room was nice and the breakfast good, too.
Stayed in April 2024
Reviewed: 18 April 2024
Gytulis
Lithuanianice place, amazing staff, good breakfast
Stayed in April 2024
Reviewed: 16 April 2024
Trevor
AustraliaSinks outside the bathroom were a bit unusual.
Boutique hotel. Clean room. Nice breakfast in warm and friendly room. Was quiet being more on the edge of the city. But close to restaurants and transport
Stayed in March 2024
Reviewed: 15 April 2024
Kimia
United StatesBut man, the staff were a bit of a letdown. We rang for help with our luggage, and the dude just opened the door and went back to his spot without lifting a finger. Didn't even bother to assist with the elevator, which was a bit tricky. Plus, zero smiles – talk about a cold welcome
We totally missed out on breakfast since we had to catch an early flight, but we already paid for it, so no clue how it was. Anyway, the hotel's cute and trendy, and the location's pretty sweet for wandering around.
Stayed in March 2024
Reviewed: 15 April 2024
Anne-marie
IrelandStaff were very friendly and helpful Rooms were clean and lovely atmosphere in the hotel
Stayed in April 2024
Reviewed: 15 April 2024
Bartłomiej
PolandBreakfast might be served a bit earlier.
Stuff was very helpful. Very cosy lounge room and delicious coffee.
Stayed in April 2024
Reviewed: 15 April 2024
Patricia
IrelandVery good location and very friendly staff
Stayed in March 2024
Reviewed: 11 April 2024
Andrew
United KingdomThe shower was inconsistent with really poor pressure. Reported it but not resolved. Shame as would have scored 10 if not for this.
Excellent staff and great location near both metro and trams and short walk to city centre. Good breakfast included and loved the 'house' feel of the hotel. Spacious and comfortable room with only downside the shower (see below).
Stayed in April 2024
Reviewed: 10 April 2024
Suzanne
United StatesWonderful location. Friendly and accommodating staff. Very comfortable room for my family of 5.
Stayed in April 2024
Reviewed: 9 April 2024
Poulomee
United KingdomOur triple room bathroom didn’t have a door on the bathroom which is simply not acceptable. Maybe for couples sharing a double room but not for families sharing a triple room. The motion sensors outside our room were tricky, making the narrow staircase very dark, as was the coffee machine in the room
The decor was great as was the breakfast
Stayed in March 2024
Reviewed: 7 April 2024
Katsuhito
IndiaNot specifically but the temperature adjustment of shower was a little hard.
I enjoyed the comfy room and proper size for our family of 4 adults. Also, all facilities are good for me to be relaxed.
Stayed in April 2024
Reviewed: 5 April 2024
Joel
United KingdomNothing
Excellent decor, really beautiful
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content