The train runs past the hotel room every 3 minute shaking the whole room.

Stayed in July 2023

Noisy street. Old shower cabine.

Very good bed. Easy reception. Nice decoration.

Stayed in December 2022

Coffee machine in room wasn’t working and wasn’t fixed when reported to reception. Bathroom door in room was damaged and damage around a fixing on the wall. Was charged full cost of room as a reservation fee and then charged again upon leaving the property. Was advised this wasn’t the case and told the first charge but was just an authorisation and if not I was to request a refund- but have been home 2 days and both charges are still showing.

Great location. Hotel building itself was lovely and grand.

Stayed in August 2022

They selling the family room but they giving Another room it mean they give too much money and give the room is different which is the list price I think this hotel is cheating hotel

Stayed in August 2022

When we arrived I asked to book the restaurant for dinner. I was told that it was fully booked, we asked the restaurant manager and pleaded. Then when we went down for an aperative we asked again and again, finally they said OK. The restaurant had enough spaces for probably approx 100 people. It only had about 10 eating. We requested sea bass, but were told that it was not available. The price of the food and room for the level of service and flexibility of the staff was not ideal.

The hotel room corresponds to the pictures and descriptions online. The room was large, cosy with also a small mini bar... I cannot comment on the Spa, as I forgot that there was a spa and the receptionist did not mention the facilities.

Stayed in July 2022

It was ok, wished it had a swimming pool and it had a step going to our bathroom that hurts us my daughter and I hit ourselves

Very comfortable

Stayed in August 2022

Communication about extra charges. I was not told on arrival that breakfast was an extra 25 euros per person, and was charged at full rate for the children, who ate a slice of toast. In addition, the pool was fully booked for the duration of our stay, and the restaurant was closed. I won’t be staying there again. There are better hotels closer into town. Happy for the manager to refund me in full for the breakfasts.

The location and ambience of the hotel

Stayed in August 2022

bed was super hard

de ligging in brusael

Stayed in July 2022

Lacks in terms of accessibility - there was just one small elevator which did not connect to the floor where our room was located. Had to go to another floor and walk down every time.

Looks very nice from the outside. Nice outdoor garden connected to the restaurant. Spa was nice.

Stayed in June 2022

The breakfast was 25€ per person per day. We ate at a great local cafe for 10-15€ for 2 people right next door instead. You will be walking alot to get to the city centre. The rooms were made out to be much larger and glamorous then they really were. Not great value for money. Rooms poorly ventilated, really warm and clammy all the time even tho there was A/C.

There was a bathtub.

Stayed in June 2022

The location; It’s really beautiful inside and outside, the private spa area it’s amazing and the staff were really kind.

Stayed in June 2022

problem with bathroom on arrival - couldn’t use it and were told it would take an hour to fix. Not ideal after a long journey but not fault of hotel so fair enough. Toilet was fixed but room was incredibly hot ( up at top of hotel) and air con did not work. Bed was incredibly hard - had to sleep on top of duvet ( at least the room was hot !) Bathroom was bizarrely even hotter. it no obvious source of best as radiator was switched off. Didn’t have breakfast as it was additional cost of 25 euros pp which seemed very expensive. Breakfast / dining area appeared deserted for all 4 days of our stay.

good location

Stayed in May 2022

Some cramped spaces: the lift is tiny with steep narrow stairs. The room had slanting roof making it much smaller in reality. I booked it for the spa, but was told I to reserve a spot and pay extra. I got one hour, but wanted a lot more. Then in that hour the sauna didn’t work. By the time they fixed it my time was up with no more bookings available. A rip-off for the price.

Stylish, clean with a decent location not too far from the centre

Stayed in April 2022

it is old and we had a heating issue. the heater was off but the room was burning. after waking up at 3 am sweating we had no other choice than turning the AC while we are in March. terrible hotel!

location

Stayed in March 2022

staff was totally unprofessional. Hammam was not really clean

room was nice

Stayed in December 2021

accommodations— lift not comfortable!!

Stayed in October 2021

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in February 2024