Chaussée de Charleroi 100-106, Sint-Gillis / Saint-Gilles, 1060 Brussels, Belgium
#24 of 194 hotels in Brussels
Guests' ChoiceBased on 199 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
8.9
Facilities
8.8
Staff
9.2
Value for money
8.4
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Philippe
BelgiumNo dislikes
Very friendly and helpful Staff - beautiful place with an awesome wellness - very near to city Center
Stayed in April 2024
Reviewed: 11 April 2024
Marija
CroatiaBeautiful hotel with great staff, 30 minutes of walk from old town and 10 minutes drive from European Parliament. Really stylish, spacioua and clean rooms. Loved this place!
Stayed in April 2024
Reviewed: 5 April 2024
Anthony
United KingdomJust be aware some rooms have no direct lift.
Everybody was so friendly and helpful.
Stayed in April 2024
Reviewed: 9 March 2024
Andrew
United KingdomFriendly staff and spotlessly clean
Beautiful property both inside and out
Stayed in March 2024
Reviewed: 24 February 2024
Rory
United KingdomLocation, it is a bit further out of town.
Upgraded room and great service. Pool and spa facilities were great.
Stayed in January 2024
Reviewed: 20 February 2024
Michael
NetherlandsVery nice room and excellent breakfast.
Stayed in December 2023
Reviewed: 4 February 2024
Christine
FranceBedroom 28 was very warm and could hear the tramway all night
Stayed in February 2024
Reviewed: 29 January 2024
Jimmy
BelgiumA very friendly and helpful welcome. Nice spacious rooms, good location and an excellent spa facility.
Stayed in January 2024
Reviewed: 8 January 2024
Maria
MaltaEverything was good
How cozy and colonial was
Stayed in December 2023
Reviewed: 4 January 2024
Sammie
United StatesThere was nothing that I did not like about the property🪬
It was exquisite… The Decour was impeccable. The staff was super friendly.
Stayed in December 2023
Reviewed: 3 January 2024
Sarah
United KingdomNothing, this was a fantastic stay
The room was amazing. booked last minute for same day due to travel plans being cancelled. Staff at the desk were extremely help. Breakfast was a good selection and more than enough for even my fussy children to eat something. The room was clean, spacious and had everything we needed. Did not hear anything from any other room during the stay. Great location for walking to the shopping area.
Stayed in December 2023
Reviewed: 18 October 2023
Jean
United StatesNothing everything was amazing
Beautiful interior and great service
Stayed in October 2023
Reviewed: 11 September 2023
John
NetherlandsNo complains
Nice location and good service!
Stayed in September 2023
Reviewed: 6 August 2023
Alankar
United KingdomNot that we didn't like... but we were disappointed that the restaurant was closed... we were really looking forward to the dining experience at the famous restaurant
Everything about the hotel was great...
Stayed in August 2023
Reviewed: 14 June 2023
Isabel
United Statesno good customer services
rooms
Stayed in June 2023
Reviewed: 4 June 2023
Inna
United StatesThe rooms are wonderful and perfect if you need to stay in to work. The coffee machine/tea kettle in the room is very convenient. Staff, however, is phenomenal! The nicest, kindest, and most accommodating! Ask the concierge for food recommendations, yo will not be disappointed! Stayed there twice and look forward to staying there again soon!
Stayed in May 2023
Reviewed: 16 May 2023
Ali
Kuwaiteverything was perfect
the classic design was beautiful, the garden and how its calming and the luxurious elements everywhere.
Stayed in May 2023
Reviewed: 29 April 2023
Maria
GermanyVery clean and spacious rooms, nice staff Would come here again, if we planned another trip to Brussels
Stayed in April 2023
Reviewed: 24 April 2023
Karen
United KingdomThere was nothing to dislike about the company, it was superb !
Came across the property via searching on the internet. The hotel needed to accommodate the family
Stayed in April 2023
Reviewed: 14 April 2023
Charles
United KingdomThe lift is not adequate and too small. It says 4 persons, but it can only really fit two and that’s if you are comfortable with that person. There is also no indicator on the lift so you don’t know if it actually working when you press the buttons or use your key fob on the ground floor
The breakfast is superb and a nice range of items to choose from. The bed is extremely comfortable and the bathroom was clean. The WI-FI also worked very well throughout the hotel. Hopefully if I visit again I will attend the stem room
Stayed in April 2023
Reviewed: 5 April 2023
Jones
United KingdomLiked everything about it
Beautiful hotel. Very elegant. Really Large rooms . Really Large bathroom. Wonderful staff. Would love to go back
Stayed in April 2023
Reviewed: 28 March 2023
Joanne
United Kingdomgreat room, private balcony, shower great, staff fantastic, exceptionally clean, stylish, just had a wonderful stay.
Stayed in March 2023
Reviewed: 26 March 2023
Andrea
Italya bit pricy
The hotel is very classy, comfortable and proving a very warm feeling
Stayed in March 2023
Reviewed: 20 March 2023
Mustafa
NetherlandsThe breakfast was in my opinion overatted!
The design of the hotel was amazing 🤩
Stayed in March 2023
Arnhem, Netherlands
Barra Grande, Brazil
Kandy, Sri Lanka
Sarandë, Albania
Punta del Este, Uruguay
Gyeongju, South Korea
Keystone, USA
Chicago, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content