Nothing

Everything

Stayed in August 2023

Breakfast room was very attractive, good buffet.

Stayed in July 2023

No parking and road was closed

The idea and hotel are amazing, good breakfast

Stayed in August 2023

The facilities and the staff were awesome!

Stayed in July 2023

- Every room in the house was dirty - The house is (very) poorly maintained - Equipment was poor and dirty

- Location (quiet street and only 10min to the beach) - Private parking for two cars in front of the house - Pets friendly

Stayed in May 2023

Felt authentic, beautiful windows.

Stayed in June 2023

The lighting in the room :)

The staff was consistently friendly, pleasant, and helpful - some of the best I’ve ever encountered. Outstanding in every way.

Stayed in June 2023

Road access was very difficult and the car park was expensive and had no internal access to the rest of the hotel and no lift.

Very convenient walk into the city centre.

Stayed in May 2023

nothing

Absolutely beautiful!

Stayed in April 2023

Video on how to access the hotel by car!

Great!

Stayed in April 2023

Coffee facility in room but no tea available. No complimentary biscuit with the coffee tray (all cafes and bars in Mechelen provide a little biscuit or similar with a coffee. This is the first hotel I have stayed in anywhere that didn't provide this!). Pillows are ridiculously small. No facility to play music. Much corporate decor with some really ill considered touches (huge chunky wardrobe and side tables) in what would be a stunning room had it been considerately furnished and decorated with the church in mind.The church features/history are doing a lot of heavy lifting to sell this hotel, but they are not made the most of - so much modern glass and chain hotel design (especially in the lobby and bar) means they're not highlighted as much as they should be and the church features seem to fade into the background a little. Did not purchase breakfast (25 euros per person) - there are so many eateries around that you're spoiled for choice if you don't mind a late breakfast. Repeated messages after booking selling their 'upgraded' packages of champagne in room etc. No recommendations offered from staff for eating, visiting, culture, etc while checking in - and there is so much of these in this lovely city! No asking if we enjoyed our stay at check out so very little opportunity to give feedback. Queues to check in and out.

The location is good although Mechelen is so easy to walk around and there are better places to stay. The church features are lovely but fade into the background of a corporate chain decor.

Stayed in April 2023

Nice and clean

Stayed in March 2023

got woken up at 4am when someone entered our room but immediately, not a nice feeling

location inside old church in the middle of the city centre

Stayed in January 2023

Reception most unhelpful! They were slow and with only one on duty at a time, despite several other people being in the background office!! When the queues increased, no one made any effort to come and assist the sole Receptionist! Reported a heating problem within the room (Xmas time, so it's very cold). Supposedly it was attended to! But we had a terrible nights sleep, heating banging loudly and intermittent! Only left one toilet roll which for a hotel of this standing is unacceptable! Had to request a kettle to make hot drinks as we were so cold! Obviously no one in the hotel has ever tried to plug this kettle into the wall! The cord only reaches if you go by the entrance door and use that plug! Pathetic! Why don't hotel's get their staff to stay in their rooms occasionally to test/try them out for themselves!! Then they'd experience being cold! Not being able to get to sleep due to noise etc etc. TV had very limited channels! Location not near centre as we had been led to believe and when we visited, the chaos of building work surrounding the hotel, made the bottom of our cases absolutely filthy ! Sand, dust etc. Not good.

Attractive, large rooms BUT none of that is helpful to anyone if you're freezing cold!!

Stayed in December 2022

rooms

location

Stayed in October 2022

Breakfast not fit for such a pretentious hotel. Breakfast staff just unfriendly. Design of breakfast room terrible. Can't imagine an interior designer was involved. All drab colors. Whole hotel needs a make-over and they should show the fact that is used to be a church much more. We found it all really depressing. We ordered an upgraded room which was still small and very dark. Nothing special about it.

Staff at reception was nice. Location near the centre is very good.

Stayed in October 2022

Excellent location in the middle of town. Super ambience throughout the hotel. Comfortable room/bathroom. Nespresso machine in room. Underground car park although VERY tight !

Stayed in September 2022

-

~

Stayed in September 2022

Nothing

Everything

Stayed in August 2022

Price is exaggerated

Beautiful rooms, unique setting

Stayed in August 2022

The refurbishment of the old church is stunning - and the location just around the corner from the main areas was perfect. All staff I came into contact with were friendly and helpful and were the main reason I decided to stay in a Mechelen longer than I originally expected. Breakfast was excellent and served in a incredible setting. My bike was securely kept in the lower car park. If I was in Mechelen again, I would stay here without any hesitation.

Stayed in August 2022

Do not use the parking garage. It’s 30€/night which is highway robbery for this town. But my biggest complaint is there’s no lift up in the garage; you have to cart your luggage up some steep stairs and walk the block to the hotel. May as well park at the Q Park. The Wi-Fi is tiered and, as usual when they’re incentivized to, quite bad. I really wish Booking would change listings like this from “Free Wi-Fi” to “Tiered Wi-Fi.” Because tiered is never good. They wouldn’t even give me a slightly late (30 minute) checkout without charging me extra (even though checkout is early at 11). There’s nothing in the minibar, it’s really just a fridge.

The beds are pretty comfortable, the room service isn’t bad and the air conditioning gets pretty cold.

Stayed in August 2022

Out room hadn’t been cleaned properly and there was an empty liquor bottle in the minibar. When I told this to the reception, the only answer was ’ok, we’ll take it off when you leave’. The bathroom wasn’t anything like in the pictures. Just a plain and boring modern bathroom instead of what was shown in the advertising material. The hotel added some taxes on the top of the price given at the Booking.com even though it said at Booking.com that the price includes all taxes and charges. When I asked about this at the reception, they just smiled and said that this is how it is.

Hotel is very unique and has a great atmosphere. The location is excellent: close to the citycenter of Mechelen and less than 30 minutes from the Brussels airport.

Stayed in June 2022

the interior is out dated, so price/quality it's not really meeting expectations anymore

breakfast

Stayed in May 2022