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Reviews of Mercure Antwerp City South 4 stars

Desguinlei 94, Antwerp District, 2018 Antwerp, Belgium

#53 of 74 hotels in Antwerp

Guests' Choice

Review score

Based on 342 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    7.8

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 12 May 2024

    9.0
    It is definetly good in terms of price vs performance.
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Actually nothing was bad, but breakfast might be a bit richer.

    Reception staff were excellent, 1st day when I arrived hotel a guy at desk help me to find parking spot at the middle of night. Also, ladies were nice and willing to help. Thank them a lot.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Nice and Eco-friendly Hotel
    • Leisure trip
    • Family with young children
    • Privilege King Room
    • Stayed 3 nights
    • Submitted via mobile

    There is nothing to dislike.

    Nice and clean hotel, friendly staff, and close to tram to city centre. Get €5 coupon per night if you opt not to tidy up your room each day, which you can use it in the hotel restaurant.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    8.0
    Super comfortable room.
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 1 night
    • Submitted via mobile

    You could hear people from other rooms and in the hallway really easily. Also we had people call our room twice at 6am and hang up.

    The room in general, but the bed was really comfortable, and curtains total blackout.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Everything was marvellous
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 3 nights

    -No free car park for customers

    Keep it up

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Pleasant stay and would use them again, just wished the soundproofing were of a higher standard.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms aren’t soundproof as stated on the description.

    Good location, facilities are clean and staff is friendly and helpful.

    Stayed in April 2024

  • Reviewed: 1 March 2024

    9.0
    Very good
    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    Old bathrooms. Shower would be better rather than bath tubs

    Very modern building, very nice equipments, super friendly staff

    Stayed in March 2024

  • Reviewed: 18 February 2024

    9.0
    Comfortable bed, excellent location!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was not 100% clean and there was a flooding in the garage. Some reparations were on the go though.

    It is well located close to multiple choice of public transportation and it also has a Parking garage (paid). The room was well equipped, large screen and a very comfortable bed. It has complementary toiletries. Next to the reception were a couple of water machines.

    Stayed in February 2024

  • Reviewed: 29 December 2023

    8.0
    Almost perfect
    • Leisure trip
    • Group
    • Superior Studio
    • Stayed 1 night
    • Submitted via mobile

    The service at breakfast.

    Except for one very rude girl at breakfast we enjoyed our stay. The location, cleanliness and rest of the staff were excellent.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 3 nights
    • Submitted via mobile

    Extra charge for parking

    Facilities, sauna, welcome drink, breakfast, comfy bed

    Stayed in December 2023

  • Reviewed: 17 December 2023

    8.0
    I like it alot and i will stay there again
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 1 night
    • Submitted via mobile

    Location , cleaning

    Stayed in November 2023

  • Reviewed: 17 December 2023

    8.0
    good experience with upgrade potential
    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    some problems with sanitary installations, paint on the walls damaged at several places and some electricity plugs were not well fixed, giving a worn-out impression

    good location, good food & drinks offering in the cosy bar, rooms big enough

    Stayed in December 2023

  • Reviewed: 11 December 2023

    7.0
    good
    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night

    a bit expensive

    almost everything good breakfast nice staff helping quiet rooms

    Stayed in December 2023

  • Reviewed: 5 December 2023

    8.0
    Pretty good value. Comfy. Will use again.
    • Business trip
    • Solo traveller
    • Classic Twin Room
    • Stayed 2 nights

    bed was too soft. gooseneck on the shower too short. had to stand right up against the wall for water.

    room good size. nice furniture and fittings. car park.

    Stayed in November 2023

  • Reviewed: 9 November 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 4 nights

    Minor nitpick, but the room was a bit shadowy. There were plenty of lamps, but a central overhead light wouldn't have been amiss.

    Definitely fancier than I'm used to, but that might just be me! Was expecting a more unassuming hotel, so I legitimately did a double take when I realized this would indeed be my stay. I even took out my phone to double check the reservation! The hotel takes up an entire skyscraper-sized building, and it's got it all: large, fancy reception area, good breakfast facilities, free sauna, inside restaurant. I guess I'm easy to please, but I found it really luxurious.

    Stayed in November 2023

  • Reviewed: 27 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioning was not great, didn't cool the air at all

    Stayed there for two nights, the staff were nice and helpful, very clean room, good bar downstairs

    Stayed in October 2023

  • Reviewed: 21 October 2023

    8.0
    Great location for south Antwerp, short bus ride or taxi to the main square.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean and modern

    Stayed in October 2023

  • Reviewed: 11 October 2023

    7.0
    Too many small nuisances
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The fact that the cleaning lady came knocking at our door at 9 am, although check-out time is noon!! We only stayed 1 night so she should have known. We didn’t appreciate that all. Also, the terrible noise she made cleaning the rooms next to ours. A pity no window can be opened. Fresh air is so much better than an airco. A bottle of water in the room would also have been nice. And last: I was promised a room with a bath, but got a shower instead. Too many small nuisances for us to go back, I’m afraid. And, please, send the receptionist to a French course…

    The breakfast has a great variety and is served in a pleasant area. The waffle dough is delicious ! The cocktails we had were perfect.

    Stayed in October 2023

  • Reviewed: 6 October 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room had a terrible smell

    Staff was amazing

    Stayed in October 2023

  • Reviewed: 28 September 2023

    7.0
    ok for a short stay
    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    consider shuttle service to Antwerp South railroad station, it can only be reached by walking now. Consider using modern e-tuktuk like it exists in cities such as Madrid

    location is good, breakfast ok, coffee offering in the room, nice bar with friendly and flexible staff

    Stayed in September 2023

  • Reviewed: 28 August 2023

    8.0
    A pleasant stay
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 2 nights
    • Submitted via mobile

    Probably wifi needs to be improve

    The room was good and breakfast was also good

    Stayed in August 2023

  • Reviewed: 27 August 2023

    8.0
    This was clean hotel food was actually nice we had room service for the few nights we was there due to having surgery a
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location staff was helpful and friendly

    Stayed in August 2023

  • Reviewed: 21 August 2023

    8.0
    Tof
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 1 night
    • Submitted via mobile

    /

    Properheid en is comfortabel

    Stayed in August 2023

  • Reviewed: 18 August 2023

    8.0
    Great stay for a short stay!
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms were cleaned but dusty, especially on the side of the chairs and other furniture. We barely used them since we were mostly out or in bed but it would have been nice to have the option to sit in a clean chair. Tip for the housekeeping manager’s to inspect the sides of the chairs and other furniture also cause this can be a place where bloodsuckers might breed! Also it wasn’t possible to open the windows for fresh air, you have aircon but would have been nice to have that option! Important to note that these details didn’t hinder our stay! We had a lovely time!

    Good location for a short stay! Tram stop just 5 min away, staff very helpful, luggage storage without any extra costs, possibility for a late check out and they were able to accommodate my initial room requests!

    Stayed in August 2023

  • Reviewed: 8 August 2023

    9.0
    Good value for money
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything was good

    Stayed in July 2023

Showing 1 – 25

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