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Reviews of Hotel Monasterium PoortAckere Ghent 3 stars

Oude Houtlei 56, Elisabethbegijnhof-Papegaai, 9000 Ghent, Belgium

#29 of 58 hotels in Ghent

Guests' Choice

Review score

Based on 675 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    8.0

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night

    The croissants were stale (at 7:00).

    Near the city center but not in a busy part of the town. Nice room, good breakfast.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Family Room
    • Stayed 2 nights

    I was about to give 10, but there were a few issues. The AC in the larger room was not functioning during our stay. Additionally, the bathroom seemed to lack proper ventilation, possibly due to a malfunction. Also, the shower floor was quite slippery, requiring extra caution to ensure safety.

    It’s a gem! Although we've come to terms with third-floor accommodations in old buildings, this apartment pleasantly surprised us with an elevator! Staying in the attic, which faces the church tower, was enjoyable; the view was quite stunning, especially early in the morning. The location is ideal, close to the city center, and although the parking is paid, we found it reasonable. We usually skip hotel breakfasts to save money, but since it was included here, we were delighted to find it excellent. The breakfast experience in a monastery setting brought back fond memories of my younger days at church retreat.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    Adequate
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed was far too soft and have left me with sore back. There was a coffee stain drip on the fridge door. The toilet seat was broken. Message signs were missing from the room.

    The room was of adequate size with good facilities. The room has a terrace, not sure should be used. If so, could do with chairs there.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Very comfortable
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room with Garden View
    • Stayed 4 nights

    It would be good if they could provide more indication signs for some areas of the hotel (they have different names in Flamish), so it would be easier for guests to find the correct room.

    Great ambiance, and calm. Walking distance to the city center (20 min). Excellent breakfast and comfortable room.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Very spacious and well equipped bedroom with ensuite. Reception very good. Very good value for money.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Spacious & clean room for 2. Location is very close to city centre that’s within 10 minutes of walking distance.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    A great down to earth and relaxing hotel
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 3 nights

    Unique feel to the premises

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Live like a monk but in full luxury.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    The beds were a bit too soft for my liking. Other than that, no complaints.

    The site is in an old monastery - if you like old buildings, this is it. Still, of course, all the facilities of a modern environment. The room was an old room, completely furnished with modern equipment (a huge shower, for instance). That part of the town is very quiet, yet close to the centre.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The pillows were slightly uncomfortable but obviously this is personal preference

    Big spacious rooms with TV and toilet with bath.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good but a certain and continuous water sound

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Twin room rather small

    Clean. Comfortable bed. Location. Ambiance.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    7.0
    Decent quality-price ratio
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night

    The room didn't feel very cosy, a bit lacking in atmosphere. Small room with a very high ceiling, felt a bit like an elevator shaft.

    Very good mattress, not too firm, not too soft. Helpful staff. Decent breakfast, nothing spectacular. Good hotel if you're only there to sleep and have a shower.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    For older persons, stairs might be a problem. Front desk personnel need cust service training, smile!

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Beautiful location!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room looked over a courtyard, but it was very messy up there with lots of construction stuff. Also, we had to walk through storage rooms to get to our room.

    Beautiful location in an old Monastery, close to all sightseeings. Beds were very comfy, room was clean and the bathroom was nice. Lovely staff at the reception.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    I would stay again
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was good but pricey

    Location Excellent bed! Comfortable room p,

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Great location
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The bathroom floor was very cold.

    The location was perfect. I stayed in the Maagdenvleugel building on the garden side. The room was modern, spacious and very quiet.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Fab place to stay in a great location
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing I didn't like

    The rooms were excellent, bathrooms ensuite. This is not a luxury hotel, but is it very acceptable accommodation in a brilliant location, the facilities are great, staff really lovely, there's a bar, lots of space. We didn't take breakfast but it looked fine. You don't need to pay mire, it was really well located.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Walkable location, fabulous staff, hearty breakfast, clean and comfortable hotel
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Monastery history not very recognizable in room. Retained 1 original wood beam, but other than that nothing else. Nice room, just expected more evidence of the monastery, such as more art on the walls.

    Breakfast great with eggs, bacon, deli meats cereals, juices, vegetables, breads, fruits. Very friendly and helpful staff. Stored luggage while we walked the old town. Close to main attractions and food. Old monastery renovated to hotel was unique.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    need a quiet room for the marathon day - just filled in the needs. no time for breakfast
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night

    price rather high ... room noisy (hear the neighbour ...)

    last minut reservation quick done

    Stayed in March 2024

  • Reviewed: 22 April 2024

    8.0
    Clean, comfortable and a great location
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night

    I had a single bed room which was big and comfortable but I had one small square pillow so a full size pillow would have been better. It's not clear when you first arrive where the reception is as you have to go through the car park - that's not a negative but just useful information. Also I asked the hotel to book me a taxi for the morning as I left early - I had to search for a member of staff to let me out because the door was locked (eventually one of the kitchen staff very kindly did) and the taxi was booked for the wrong place - I'd recommend booking your own taxi to be sure. Apart from that it was a lovely stay and value for money.

    The location was perfect it was about a 5 minute walk from the main square. The room was spacious, clean, quiet and comfortable and the fact that it was in an old monastery was embraced in the decor but the rooms where still modern and light.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Back in time with modern comfort
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    No complains, small technical detail: exhaust fan of bathroom would be nice. (connected to light switch with timer)

    Location excellent!, beautyfull place in walking distance from old town. Loft room spacy and perfect for family's. Breakfast was overwheling, a large choice of high quality products. We, a family with 4, had an excellent stay. Ps. Check closly artwork at reception 😉

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The double room offered two singles rather than a double bed. The beds were not anchored and separated. The mattresses were too soft. Noisy guests in the upstairs room on the first night.

    The big rooms, city parking and quirky ambience.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Enjoyable.
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit tired in the rooms.

    Location.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    If a handy location and quiet are your priorities, this is the right place!
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    There was no chair in the room.

    Great location in Ghent. Just a short stroll to the lovely old center. Room was VERY quiet.

    Stayed in April 2024

Showing 1 – 25

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