I’m sure that I asked for 2 beds and not a king size bed. So, I’m not satisfied with my stay.

Stayed in May 2024

We did not manage to reserve a car parking space at the hotel… it then took us two hours to find somewhere to park…. In a one way system, and with all central car parks full…. The ceiling in room 10 clearly needs painting after addressing some mould. The room had a balcony - which would be a lovely extra with a chair and cleaned… but it currently brought down the feel of the room and we just drew the curtains not to look at it.

Perfect central location. A few minutes walk right into the centre but far enough away to be quiet It has family rooms!!! A rarity it seems. You can drop luggage off / store luggage at the location… which helps with parking. The advice should simply be drop the cases - and then park at central station and walk.

Stayed in May 2024

Ventilation of toilet was into the bedroom which was disgusting

Different varieties of bread at breakfast

Stayed in April 2024

Everything

Stayed in May 2024

Room was not cleaned properly. Dust under the beds and the floor was dirty . Breakfast was on the cheap side for the amount we have paid for three nights .

Nice location , really quiet hotel .

Stayed in May 2024

The bed was too small.

Stayed in April 2024

Parking was very frustrating and confusing! The confusion is caused by the write-up for the hotel. The hotel says they have parking at a nearby location. It’s actually at another Hotel! I am not sure why they don’t just say the parking is at another Hotel and provide the name of the Hotel. It’s also a bit of a walk…..especially when you are pulling suitcases in the rain. The parking is actually at Hotel Monsieur Ernest. Hopefully this helps someone.

The bed and pillows were very good. Rooms are updated and are nice as well.

Stayed in April 2024

The absence of the table in the room.

The view was excellent. We also loved the heaters in every room as it was chill in late April. My kids liked the YouTube option on TV :)

Stayed in April 2024

We had a family room and although it was a good size and had a sliding door to separate the kids (brilliant) the room was a bit disappointing. It's tired, carpets are a bit stained, loads of marks everywhere and the beds were just too soft. We actually put the top bunk on the floor because I was worried my son might fall out, there wasn't a barrier. No shower so you had to shower in the bath. It's a beautiful building with a lovely view out of the back it just needs some new beds and lick of paint.

The staff and the breakfast were absolutely lovely and totally made our stay. Really great variety of food, great coffee and the kids loved it. The location was perfect, really close the centre, quiet and chilled.

Stayed in April 2024

Great location, friends staff at the reception and excellent breakfast.

Stayed in April 2024

A little difficult to get to.

The room for three was a perfect size and it was great that the toilet and shower were separate

Stayed in April 2024

Need more hot food for breakfast and more gluten free options.

I liked how close it was to the attractions. It was all walking distance.

Stayed in April 2024

Room was spacious and clean. Beds were comfortable. Pillows could have been firmer, but that's a personal preference. We stayed at the annex, next door to the hotel at the top floor. Well-designed attic-type space, with very high ceiling, good natural light from all windows.

Stayed in April 2024

-

We found the place very beautiful and typical, the location was great and the staff was charming. As for the breakfast, it was ok although it has room for improvement.

Stayed in March 2024

Poor breakfast

Clean and cozy room

Stayed in March 2024

No hot chocolate for breakfast!

Spacious room

Stayed in February 2024

Location, breakfast

We liked this hotel.

Stayed in February 2024

Nothing. Maybe the radiator was difficult to use

Location in a city centre, great canal view, friendly staff and clean room

Stayed in February 2024

No late bar available for guests

Location was very good, 5 minute walk into city. Also situated beside a nice quiet canal historic area.

Stayed in January 2024

It just needed a coffee machine.

Stayed in March 2024

Nil

Staff were very friendly and always available for help. The hotel is close to city centre. The breakfast was great.

Stayed in March 2024

The internet connection was not that good the days we stayed in the hotel. However they were so kind and they tried to find a solution immediately.

The location was good and you could find restaurants and cafes around the corner. Nice room with comfortable bed and breakfast included. The staff is friendly and helpful and they recommended some good places and monuments to visit as well.

Stayed in January 2024

We hope for a good breakfast in a city like Bruges

The location, near of all old town of Bruges, the hotel is small but the room was good, clean. Breakfast so basic, but was good.

Stayed in December 2023

The access to the room is not adapted to persons those with mobility difficulties or families with small children. The steps are narrow and high. For us, is OK!

The room was very comfortable with good beds. Quiet place. The breakfast was very good, with great variety of options and the breakfast room is very close to the building where was the room.

Stayed in February 2024