Nieuwe Gentweg 78, Historic Centre of Brugge, 8000 Bruges, Belgium
#34 of 100 hotels in Bruges
Guests' ChoiceBased on 231 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.5
Facilities
8.8
Staff
9.1
Value for money
8.1
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 March 2023
Anne-marie
CanadaOn site dining was expensive, particularly the breakfast. Could use a luggage rack and/or more hooks to hang things.
Super quiet property but close to village, shops and restaurants. Extremely comfortable beds. Enjoyed the toiletries provided in bathroom. Slippers and robes were a nice touch.
Stayed in March 2023
Reviewed: 5 March 2023
Liz
United KingdomTwin beds in the garden room are placed as a king bed but don’t fully connect, so we had to sleep separately and/or kept falling through the gap between them. They did try to connect them for us, which was lovely but they very much are two separate beds which move around a bit.
Quiet, well designed and comfortable room. great location and helpful staff. fantastic breakfast.
Stayed in March 2023
Reviewed: 4 March 2023
Anderson
BrazilUNPOLITE WAITRESS IN RESTAURANT HOTEL AT NIGHT
BREAKFEST OK, GOOD, NOT WONDERFUL AMAZING RECEPCIONIST GOOD LOCATION CONFORTABLE ROOM
Stayed in February 2023
Reviewed: 26 February 2023
Ann
United KingdomNothing
loved the location. Staff were. wry helpful
Stayed in February 2023
Reviewed: 11 February 2023
Fenny
NetherlandsVery comfortable hotel
Stayed in January 2023
Reviewed: 1 February 2023
Teddilina
United KingdomBreakfast was cold by the time we got there
The location was absolutely great! Very comfortable room!
Stayed in January 2023
Reviewed: 29 January 2023
Page
Francegreat location, amazing staff, quiet modern luxurious comfort, amazing breakfast and on site restaurant, combined to make our visit to Bruges a very special time
Stayed in January 2023
Reviewed: 23 January 2023
Justyne
United Kingdomcar parking and breakfast very expensive, car parking at 25 euro a night expensive and breakfast was not great yet 50 euro for two
very nice rooms and decor, good location within walking distance of main square and canal
Stayed in January 2023
Reviewed: 12 January 2023
Connor
United Kingdomamazing beds, so comfy. staff were extremely helpful. great location near the square (around 10 minute walk). bathroom was amazing and like a spa, smelled amazing
Stayed in January 2023
Reviewed: 12 January 2023
Kahlier
NetherlandsAgain, it was lovely but there were a couple of issues with tye fixtures and lighting and we could here the people above us. They were VERY loud.
Beautiful hotel and beautiful area.
Stayed in January 2023
Reviewed: 4 January 2023
Rita
United StatesNothing to say
It’s location is fabulous 10 min walk to center,close to restaurants,great bed soft sheets and pillows,bathroom shower rainfall with lots of water pressure.I highly recommend this hotel will definitely come visit again.
Stayed in January 2023
Reviewed: 3 January 2023
Andrew
United Kingdomnot enough storage in the garden room. only 1 very small wardrobe for 2 of us. no draws which meant living out of a suitcase
lovely property. Great breakfast and friendly staff
Stayed in January 2023
Reviewed: 1 January 2023
Grace
United KingdomI would take your own pillow, ours were super lumpy!
Great location and lovely place to stay. Staff were really friendly and helpful. Also very quiet
Stayed in January 2023
Reviewed: 18 December 2022
Dione
United KingdomGreat location within walking distance of the square, with free on-site parking. The hotel and rooms are beautifully modern yet charming. Super spacious and clean...you couldn't ask for more. All round great value.
Stayed in September 2022
Reviewed: 8 December 2022
John
United KingdomFew staff available at breakfast, probably because of the number of guests.
Pleasant building with good decoration. The garden was being refurbishes at the time of our visit which detracted from some elements.
Stayed in December 2022
Reviewed: 29 November 2022
Klaus
United Statesexpensive for the room and facilities room difficult to heat profile picture with water is misleading - there is only a small water feature in the backyard
great location - close to train station and city center. comfortable bed, nice walk-in shower. nice backyard / garden with restaurant great coffee in the room
Stayed in November 2022
Reviewed: 20 November 2022
Maria
United KingdomCannot fault it!
Absolute perfection! Beautiful design to the smallest detail, food was excellent, staff were extremely helpful and friendly, the location is perfect, central but quiet. We will absolutely come back, it exceeded our expectations and the price was reasonable given how beautiful out stay was. well done!
Stayed in November 2022
Reviewed: 6 November 2022
Yolanda
SpainIt was raining and it was uncomfortable to cross under the rain from the room to the main building but it was less than a minute.
The peacefulness of this hotel makes it the perfect place for a romantic weekend in Bruges and the breakfast was excellent. I would totally recommend this place.
Stayed in November 2022
Reviewed: 26 October 2022
Caroline
United KingdomA couple of niggles only really. The bed, although comfy, had developed a bit of a double hammock effect. Fine, assuming you want lots of personal space! The bath towels could be bigger for adult guests.
Great location, not far from the station and easy walking distance to the city centre. Reception staff were friendly and welcoming. Very good breakfast, with plenty to choose from. Our standard Garden room (no.11) was well set out and pleasantly quirky, with partial stained glass windows and view of the gardens towards the main hotel building. Thumbs up too for the eco-friendly toiletries.
Stayed in October 2022
Reviewed: 26 October 2022
Iman
Netherlands1. Wi-Fi connection is weak. It kept disconnecting annoyingly. 2. The bathroom basin (sink) seems like the water drained a bit slow.
1. Friendly and helpful reception lady, even showed us around the premise 2. My requests were fully met - room on upper floor with a nice view and ironing facilities provided in the room 3. Seamless check-in 4. Central location and easy to park on site 5. Great surrounding and walkable to the city center 6. Spacious bathroom with bathtub 7. Complimentary mini bar - just sparkling water restocked everyday but that's nice 8. Enough pillows and comfortable beds 9. They have restaurant on site, but we weren't able to book as it was fully booked 10. Good toilet amenities
Stayed in October 2022
Reviewed: 26 October 2022
Wijnstok
United KingdomTwin beds and duvets just slightly too narrow.
Front of house staff were all pleasant, helpful and we were very grateful with accommodation changes that were made. Thank you.
Stayed in October 2022
Reviewed: 22 October 2022
Joel
United Kingdomexcellent setting. good location. exceptional staff
Stayed in October 2022
Reviewed: 22 October 2022
Ziad
LebanonSuper clean, centrally located everything is nearby, friendly staff, super cozy!
Stayed in October 2022
Reviewed: 18 October 2022
Lynne
United KingdomNothing
Fab place, right in the heart of town. Breakfast was amazing. Parking really convenient
Stayed in October 2022
Reviewed: 14 October 2022
John
United StatesLovely property. Breakfast was amazing. Just a block or two from the main city attractions.
Stayed in October 2022
Judenburg, Austria
Breuil-Cervinia, Italy
Borrby, Sweden
Richmond, Canada
Antartiko, Greece
Alpbach, Austria
Kissimmee, USA
Zadar, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content