Rue Royale 120, 1000 Brussels, Belgium
#23 of 192 hotels in Brussels
Guests' ChoiceBased on 5497 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
9.3
Facilities
8.7
Staff
9.2
Value for money
8.7
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Francis
United KingdomArea was a little deserted during evening hours.
Location was central to shopping and attractions.
Stayed in April 2024
Reviewed: 28 April 2024
Rabab
JordanSmall room although it was a double room and I’m by myself, it’s alright for one person but definitely not for two, some tea and coffee or at least a kettle in the room would’ve been nice
Very fast and smooth check-in and check-out, friendly staff, very clean, comfortable bed.
Stayed in April 2024
Reviewed: 28 April 2024
Max
BrazilNo kettle in the room.
The room was very confortable and clean. Staff was great, we arrived early but our room was already done so we checked in before noon. The breakfest was great (paid seperatly) with many cheeses, fruits, and pastries options.
Stayed in April 2024
Reviewed: 28 April 2024
Eloise
United KingdomRooms are quite small but nice
Lovely interior and really centrally located, just a walk into the city centre
Stayed in April 2024
Reviewed: 27 April 2024
Chiffon
United StatesNothing
Lobby large, comfortable, drinks reasonable prices.
Stayed in April 2024
Reviewed: 27 April 2024
Maria
CanadaDid not like the shower because the glass partition is not wide enough to prevent spraying the floor outside the tub, no matter how careful one is (it seems to me that most European showers are designed very poorly, sorry to say), and did not like the very small closet, it is ok for a couple of days, but no more.
Liked the location, quiet but very central, check in very fast, very pleasant staff, cleanliness, very comfy bed and pillows, breakfast was very good value, good variety of breads, pastries and meats, nice set up for sitting, nice bar, great service.
Stayed in April 2024
Reviewed: 26 April 2024
Silvia
RomaniaIt is a modern hotel, close to the central railway station and also the metro. Very clean.
Stayed in April 2024
Reviewed: 25 April 2024
Carol-ann
United KingdomGreat location. Lovely staff. Very accommodating!
Stayed in April 2024
Reviewed: 25 April 2024
Danielle
MaltaLocation, very kind staff, excellent breakfast
Stayed in April 2024
Reviewed: 25 April 2024
Keith
United KingdomRooms all around a central courtyard with no window tinting - you could see into everyone’s room
Location
Stayed in April 2024
Reviewed: 25 April 2024
David
United KingdomNothing
Great location Hotel like new
Stayed in April 2024
Reviewed: 24 April 2024
Anca
RomaniaI did not like the fact that the bathroom smelled quite bad at night (sewer smell) Lack of refrigerator in the room Relatively small room size, but quite acceptable
For me, the quality of the trip is given by the people I meet and the services they provide. In the past I often stayed at expensive hotels where I was completely put off by the impolite and cold manner of the employees, but this was not the case of Motel One. Everyone was very nice here- reception, bar staff. Everything went smooth and irreproachable. Politeness and gallantry NEVER GO OUT OF STYLE, and an institution's value relies on its staff. I never choose the same hotel for my travels, but next time I'm in Brussels I shall book Motel One once more. Other bonuses: great location.
Stayed in April 2024
Reviewed: 24 April 2024
Lana
IsraelIt was so close to the city center, and other attractions in the city, no need to use public transportation. Also it was possible to drop off the luggage.
Stayed in April 2024
Reviewed: 24 April 2024
Margaret
United KingdomLocation a little bit noisy with traffic outside. No tea/coffee making equipment in room. Room a bit on the small side.
Very friendly, helpful and efficient reception staff. Pleasant clean and comfortable room. Good shower and well-equipped bathroom. Good location for walking to tourist areas.
Stayed in April 2024
Reviewed: 24 April 2024
Diana
GermanyThere was no Kettle or Coffee Maschine in the room. The amenities such as shampoo etc are not great. Very sparse.
Stayed in April 2024
Reviewed: 23 April 2024
Martina
BulgariaThe only downside was the lack of a fridge in the room, otherwise it was great.
The location was great, close by there was convenient public transport and if you were in the mood for a 30min stroll, a number of famous sightseeing spots. The room was clean and comfortable.
Stayed in April 2024
Reviewed: 22 April 2024
Ecem
Czech RepublicSmall rooms
Interior design of lobby
Stayed in April 2024
Reviewed: 22 April 2024
Anthony
United StatesThe location was fantastic!!! The staff was extraordinarily helpful!!
Stayed in April 2024
Reviewed: 22 April 2024
Armishok
ArmeniaGreat hotel with adorable service.
Stayed in April 2024
Reviewed: 22 April 2024
Arnd
GermanyIf I had to name a point of minor criticism, it would be the busy atmosphere around breakfast. But that’s probably really a minor point.
Great central location an easy 10 minutes’ walk from the Geand Place. Quiet, comfortable and newly renovated rooms. Extremely friendly personnel. Relaxed modern atmosphere. What’s not to like?
Stayed in April 2024
Reviewed: 22 April 2024
Levente
HungaryCentral location, very good breakfast, kind personel, luggage room. Small but clean and equiped rooms
Stayed in April 2024
Reviewed: 21 April 2024
Veronica
RomaniaNobody at the reception don t offer information about what timo visit or what to do in city, they don t ask or tell as nothing, just make the chek in. They aren t give informations about hotel. Very small room. Very very poor breakfast
Near centre
Stayed in April 2024
Reviewed: 20 April 2024
Anouk
United KingdomPerfect location, right in the centre, welcoming staff. The room was bright and had everything we needed. Dog friendly and a wonderful park nearby perfect for dog walking.
Stayed in February 2024
Reviewed: 20 April 2024
Andreea
Romaniaafter booking i was informed, that there will be construction works in some parts of the hotel - first i was confused to not tell it before booking, although when staying, i havent noticed a thing or any noise from that so everything was perfect and fine. rooms are small but we anyway stayed most of the time outside in the city.
Clean, good located, friendly staff, nice atmosphere., perfect for a short stay. (we stayed the weekend). would totally recommend to stay here!
Stayed in March 2024
Reviewed: 19 April 2024
Geraldine
United StatesThe location was really close to Brussels Centraal.
Stayed in April 2024
Bangkok, Thailand
Hali, Iceland
Gold Coast, Australia
Penrith, UK
Sankt Georgen am Kreischberg, Austria
Kiwengwa, Tanzania
Salamanca, Mexico
Domneşti, Romania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content