Room cleanliness, air conditioner and television

Location, easy check-in and room decoration

Stayed in May 2024

The rooms are not very big, they look bigger in the photos however that didn’t take away from our experience

Loved staying in this cute stylish boutique hotel, we only stayed one night and we were out for most of the day exploring Gent. The hotel is designed tastefully and very warm! Loved all the little details and charm. There’s a restaurant which we weren’t able to eat at because it was full but would love to experience next time!

Stayed in May 2024

The fact that I didn't see a single staff member during a 2-night stay is a bit odd. I understand that it's cheaper with self check-in and check-out, but it doesn't really feel like a hotel when there's no other service than the room. No room service, no receptionist to ask for advice or questions, no restaurant, no bar... (There technically is a restaurant that looks great, but for some reason it was not open while I was there...) I also booked a "suite", which was essentially a slightly larger room with a corner seating arrangement. And no mini bar in the room, so if I want a drink or a snack after I get back late in the evening I'll have to find that myself somewhere. Essentially, I would rather this was called a lux B&B, it would feel more honest to the guests. The moniker of "hotel" implies there is an added level of service which was not available here.

Nice room, very clean and nice design. Comfortable bed and spacious.

Stayed in April 2024

The bathroom in the room was not private. There was no flexibility in the number of courses on the menu. The breakfast was not value for money I. The bar

Comfortable large room.

Stayed in May 2024

Self check in was not clear. There was no staff. Parking in Gent is a nightmare! More attention to this would be good when you arrive in late evening and need to find a legal parking spot.

Nice modern styled room with cosy ambiance. Everything you need. Good area in historic city, but quiet street.

Stayed in March 2024

Need better cleaning. The room smells food from the downstairs restaurant. It is difficult to find parking nearby.

The location and the modern rooms.

Stayed in May 2024

The auto check in system was very impersonal. For foreign travellers there was no information on parking or the system to be employed when using the public car parking

Room was lovely, nothing negative to say.

Stayed in April 2024

We asked for a bath, but got a shower instead. Roof was pretty low. Parking is difficult.

Amazing venue! Location is great, it is clean and the room was beautiful. Really enjoyed our stay here!

Stayed in February 2024

No staff

The bathtub

Stayed in January 2024

It's a self check in service - so it took us a moment or two to figure out where we were meant to go and what we were meant to do. But we got there in the end. Instructions were clear (in hindsight)! A low beam above the bed meant we had to be careful manouvering in the dark .. The lighting in the room could be improved and it was a little tricky working out what switch turned which light on!

This was a lovely little boutique room in a nice location. The room was very nicely decorated. The bed was comfy and the room was quiet. It's close to the tram if needed, but only a short walk into the centre of Ghent.

Stayed in October 2023

No door in the bathroom, that’s weird !

Good place with great atmosphere

Stayed in January 2024

Beautiful old building, renovated and decorated with style. Old staircase is beautiful, but might be tricky for people with mobility issues.

Stayed in December 2023

Little or no interaction with staff.

Stayed in November 2023

The room was pretty clean, but the cleaning crew missed some details I'm afraid. It wasn't a dealbreaker at all though!

The building itself is very charming, I love how it looks like a little hideout from the big city. The room itself was lovely: the lights, the colors, the design.. Every aspect of the room really contributes to this romantic, mysterious vibe which I personally love! Last but not least, the room smells amazing.

Stayed in November 2023

The bathroom had a window right in front of the toilet. For people who are private that might be an issue. We have not seen any staff during checking-in. I think it would have been nice to interact.

The location was great. The room was spacious and clean. The bread at breakfast was delicious.

Stayed in October 2023

Lack of reception attendance at check in and during our 4 day stay. However the hotel advised that they are aware of this and are working to change this.

Perfect location, comfortable bed, good shower. Well designed room though the wardrobe area could do with a light.

Stayed in November 2023

This is a new hotel, and just lacks a few small details. We didn’t see a single member of staff our entire stay, which wasn’t necessarily an issue, but the check in instructions say that there are staff Wednesday - Saturday - We didn’t meet a single person in our 4 day stay, so it was more like an Airbnb. The room lacked a few basic necessities, there was no form of towel rail or hook even to hang wet towels on. We had two rooms, and room 4 had no door on the bathroom at all. You had to shut the curtains to use the toilet as the windows across the road looked directly in on the toilet with no door. It felt like it would be really easy to put a door there ! The cleaning left a little to be desired, no bin bags in the bins, bins not emptied, and the floor could have done with a hoover. The cleaners came in and left fresh towels but didn’t take the old ones away or empty the bins etc. Overall the decor and the hotel were lovely but I think a few basic changes would make this hotel amazing.

Location was great, a short walk to the city centre with access to all the city’s sights. Rooms were very modern and newly renovated, and the interior design throughout was amazing. The hotel also had an amazing smell in all the corridors. Breakfast was self serve, but was more than sufficient for us, plenty of yoghurt, milk, fruit, cereals, coffee etc.

Stayed in October 2023

Really nice design / interiors

Stayed in September 2023

Parking

It was a nice hotel with a nice location

Stayed in September 2023

Pillows.

Stunning space, very clean and big comfortable bed! Cool decoration, easy check in/out. We loved it ☺️.

Stayed in September 2023

Nothing

Room well designed and clean. Very nice Nespresso coffee bar.

Stayed in September 2023

The location was easy to reach by the tram, the room was clean and cozy, overall was worth the price.

Stayed in August 2023

Didn’t have my garbage replaced in one bin prior to staying. Not the end of the world but it’s a detail that should be noted.

So unique. Smells amazing in there with the incense they use. Great spot for solo or couples. Felt very safe. Super comfortable.

Stayed in August 2023

We found stray hairs, but otherwise the cleaning was good.

It was a really beautiful and big room! We read some reviews before we left, and we could see that the hotel had done things to improve. In our room we had a toilet in its own room and they have gotten a towel rack :) The location is really good, but it is still quiet. We didn't need to talk to any staff, and the check in and check out was done on a digitally. Very smooth!

Stayed in August 2023