Place Verte 17, Charleroi City Centre, 6000 Charleroi, Belgium
#5 of 12 hotels in Charleroi
Guests' ChoiceBased on 615 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.7
Facilities
8.4
Staff
8.8
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 29 April 2024
Catherine
AustraliaNothing
Excellent sized room, extremely comfortable, amazing shower. Breakfast good.
Stayed in April 2024
Reviewed: 20 April 2024
Hamidshah
IndiaThe entrance to the hotel is bit confusing as it is part of the mall.
The hotel is located at a short distance from the railway station. We had a late check inn and the staff was pretty helpful. They provided an extra bed for my kid and even arranged for a public taxi to the airport.
Stayed in April 2024
Reviewed: 12 April 2024
Tomáš
Polandsoft mattress but this is question of preferences; very poor service during breakfast - missing plates, cutlery and napkins, not cleaned tables
Almost everything was perfect. Nice personal, clean and quiet room.
Stayed in April 2024
Reviewed: 30 March 2024
Craig
United KingdomAlthough booked as a family, the room was open plan, which wasn't so much of an issue. However, the shower enclosure is also within this open plan layout. The shower enclosure also has mirrored walls which are semi-transparent (pretty much see through with the lights on). Not best suited for a family.
The hotel is joined to a large shopping complex and surrounded by places to eat out. The main train and bus terminal is only a 5-10 minute walk away. The hotel is nice and clean, with friendly staff. The breakfast is good with a wide selection.
Stayed in March 2024
Reviewed: 27 March 2024
Ruslans
Latviabreak fast very expensive
No comment
Stayed in March 2024
Reviewed: 24 March 2024
Stefano
Germanyit's a format..
clean, spacoius, wonderful shower
Stayed in March 2024
Reviewed: 22 March 2024
Salim
BelgiumReaching the parking
Very clean , Convenient location next to the mall , many restaurants are available in the vacinity
Stayed in March 2024
Reviewed: 7 March 2024
Kevin
United KingdomBreakfast options a little limited. Everything else fine.
Helpful staff. Great location. Comfortable room.
Stayed in February 2024
Reviewed: 21 February 2024
Emmanuel
Franceconfort
Stayed in December 2023
Reviewed: 17 February 2024
Krzysztof
LuxembourgThe bed was to small for two people, the air ventilation really loud- we both could not sleep
Great location, near the railway station, 40 minutes (walk+bus) from the airport
Stayed in December 2023
Reviewed: 3 February 2024
Katja
AustriaSee above: they do have noise issues. We could clearly hear when the people next room were talking or laughing. We were lucky to have neighbours who went to sleep before midnight. But it's frustrating to completely depend on the behaviour of complete strangers. I would only recommend this hotel for those to whom this is not a big issue.
We made a last-minute booking due to traffic issues. My partner told me Novotel hotels are always the same: they look very nice and provide a decent quality, but the have noice issues. This is indeed a beautiful hotel with well equipped rooms. The bathroom is modern and spotless clean. The personnel is very professional and friendly. The location is brilliant, just a stone cast from the main railway station. Basically, it's a good value for your money.
Stayed in January 2024
Reviewed: 31 January 2024
Claire
AustraliaBreakfast was lovely BUT service wasn’t the best … ran out of things even plates and cups
Great facilities. Nice location for one night stay. Breakfast was nice.
Stayed in December 2023
Reviewed: 29 January 2024
Philippe
Belgiumgreat hotel at a very good location
Stayed in January 2024
Reviewed: 25 January 2024
Maryam
United Kingdomsofacom bed wasn’t comfortable and bedding was not enough
location
Stayed in December 2023
Reviewed: 11 January 2024
Epaminondas
United KingdomDiifcult to find your way out by car as junctions are too complicated.
Breakfast and location.
Stayed in January 2024
Reviewed: 9 January 2024
Yliana
RomaniaAs i mention the only exception about what I didn't like were the beds. We had twin beds. There were narrow but that was not what bothered us, but the fact that the mattresses are extremely uncomfortable. And sleep was excruciating and before, trying to read the seat penetrated deep into the mattress.
Everything was perfect except the beds.
Stayed in January 2024
Reviewed: 8 January 2024
Candice
United StatesSpacious room
Stayed in January 2024
Reviewed: 25 December 2023
Karine
AustriaDirty carpet in the room
Location
Stayed in December 2023
Reviewed: 22 December 2023
Igentiluomo
BelgiumThe pillows.
The location and size of the rooms.
Stayed in December 2023
Reviewed: 19 December 2023
Anastasiya
AustriaThere were a lot of dust in the room 437. Sound isolation is terrible: I don’t know what it was - the technical noise from the outside or because of the ventilation system or boiler, but it was impossible to sleep.
Location is good. Bed was comfortable. Personal is nice.
Stayed in December 2023
Reviewed: 18 December 2023
Eleni
GreeceA small desk where one could place a laptop to work in the room would have been nice, the coffee table is not very confortable though the armchair it at the right height for it.
The room was very clean and confortable, the personnel was very helpful and immediately responded to any quests. The location is as central as it gets.
Stayed in December 2023
Reviewed: 14 December 2023
Ionut
RomaniaStaff helpfull, the room was clean, great location, in the mall. The breakfast wasn’t very varied
Stayed in December 2023
Reviewed: 14 December 2023
Narendra
IndiaNa
Staff was very helpful, rooms are clean
Stayed in December 2023
Reviewed: 13 December 2023
Steven
United KingdomI was not able to get a seat in the main breakfast room, but that may have been because of there seemed to be a large group staying that night.
The room was spacious, comfortable and quiet. The bathroom was clean and well equipped. The reception staff were very welcoming and helpful. The location is very good for local amenities.
Stayed in December 2023
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