Place Verte 17, Charleroi City Centre, 6000 Charleroi, Belgium
#5 of 12 hotels in Charleroi
Guests' ChoiceBased on 633 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
8.7
Facilities
8.5
Staff
8.8
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 5 July 2023
Noel
United StatesNone
it’s nice modern clean
Stayed in July 2023
Reviewed: 1 July 2023
Ignacio
GermanyNothing
Nice place to enjoy Chaleroi
Stayed in July 2023
Reviewed: 26 June 2023
Brijesh
United KingdomThe street on side
Good staff
Stayed in June 2023
Reviewed: 20 June 2023
Paula-cristina
RomaniaThe bed was weird, Ialmost fell when i sat on it. It does not have normal feet like a bed and it’s unstable, it kept moving. No possibility to open the windows.
Clean facilities and rooms/modern rooms. Easy access close to the train station, restaurants, shops. Friendly staff. Self check out. Quality product in the bathroom (Rituals).
Stayed in June 2023
Reviewed: 13 June 2023
Samantha
NetherlandsThere was blood on our sheets…
Close to Charleroi station, restaurant was open until 10pm (for some reason everything else was closed that day).
Stayed in June 2023
Reviewed: 13 June 2023
Colin
United KingdomNot sure if Hotel has just been refurbished, everything was in pristine condition.
Stayed in June 2023
Reviewed: 11 June 2023
Sari
SwitzerlandWell located hotel at the city center for overnight stop.
Stayed in June 2023
Reviewed: 11 June 2023
Mark
United KingdomThe location is handy if using Charleroi airport can get bus from airport to near the hotel
was very modern and clean
Stayed in June 2023
Reviewed: 29 May 2023
Lolli
NetherlandsFurniture other than the bed were really uncomfortable, the bath was small (in a large bathroom) and the cooling system is very poorly designed (you can't open the windows and the AC was not sufficient to cope). The hotel was not very busy, but they were clearly understaffed (e.g. if the receptionist went to the bathroom, they had to close the reception as there was no cover and in the restaurant there was a clear lack of cleaning (not an issue in the room).
The bed was very good, the room had good curtains to block light, shower was very good, the room was clean and very quiet. Breakfast was okay, could have done with better bread. The hotel sent instructions for the parking - follow these, it will save you a lot of hassle.
Stayed in May 2023
Reviewed: 28 May 2023
Eran
IsraelVery clean
Stayed in May 2023
Reviewed: 27 May 2023
Liz
United KingdomView from the room (but this can't be changed! Just a shame that what would have been an amazing view was obscured by an ugly wall)
Room, cleanliness, location, choice of breakfast dishes, helpful staff
Stayed in May 2023
Reviewed: 23 May 2023
Ian
United KingdomBar staff super friendly and helpful. Breakfast was good - like the range of options.
Stayed in May 2023
Reviewed: 16 May 2023
Thomas
BelgiumI got lost in the cellar because some of the lifts were not working correctly. Restaurant menu very limited.
staff was very professional and courteous. Good cocktails. Location. Terrasse. Excellent bed.
Stayed in May 2023
Reviewed: 11 May 2023
Dmytro
UkraineEverything was decent
Great location, big room, decent breakfast
Stayed in May 2023
Reviewed: 8 May 2023
Richard
United Kingdombooked a double with sofa bed through booking.com, however you still have to call them to ask for the sofa bed to be added to the room. They wouldn’t add it on the day, it needs to be arranged ahead of time. breakfast poor, not much choice, runs out quickly and very expensive.
central location, secure parking under the hotel
Stayed in May 2023
Reviewed: 2 May 2023
Terry
United KingdomHotel was lovely just a shame the two nights we stayed the restaurant didn't open and was no room service
Size of the suite, location was perfect and was very clean and tidy
Stayed in May 2023
Reviewed: 30 April 2023
Jocelyne
United KingdomBreakfast too expensive
The staff were welcoming and pleasant. The rooms were nice and clean. The beds were so comfy. Would definitely come back.
Stayed in April 2023
Reviewed: 25 April 2023
Sue
New ZealandBreakfast was included in the price of the room but it left a bit to be desired. Breakfast staff didn't seem to know what they were doing and nothing was cohesive eg spoons and bowls with cereals, dinner sized plates were by the toast, no bread and butter plates to be seen.
Lovely room with separate toilet and bathroom. Very comfortable. Excellent location being handy to the railway station and above the mall.
Stayed in April 2023
Reviewed: 13 April 2023
Philippe
NetherlandsThe breakfast was very (very) simple and not enough tables for all , but in a good French ambiance I shared a table with another guest ...☺
Very nice (modern) hotel on the centre of Charleroi . Big room very comfortable !
Stayed in March 2023
Reviewed: 11 April 2023
Murat
PolandNo spa
Cleanness..
Stayed in April 2023
Reviewed: 6 April 2023
Kathleen
United StatesThe twin beds were too narrow.
The location, quiet stay and the staff was nice and cleaning staff did not disturb us.
Stayed in April 2023
Reviewed: 24 March 2023
Massimo
ItalySmall gym
Big and well equipped rooms, excellent stuff, high quality food at breakfast, great and easy parking service. The hotel is based in the heart of Charleroi.
Stayed in March 2023
Reviewed: 22 March 2023
Eleni
CyprusThe room was very clean and the bed was very comfortable. The Breakfast was a bit poor.
Stayed in March 2023
Reviewed: 16 March 2023
Fatima
GermanyUnsafe city of Charleroi wifi: reconnection needed during the stay otherwise ok Fitness room: very small. Suggestion: make an agreement with the fitness studio in front of the hotel.
clean quite environmental friendly (no useless packaging of shampoo etc.) Location central
Stayed in March 2023
Reviewed: 14 March 2023
Milusha7
PolandCharleroi is not a perfect city to visit so its worth to choose a nice hotel and Novotel was a very good choice.
Stayed in March 2023
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