The 'balcony' was a space on the fire escape stairs with 2 metal seats. And the view was of an unappealing courtyard. Lastly, the normal price is pretty expensive considering the size of the room.

The lobby and room looked very nice, staff were friendly, courteous and helpful. The bed was VERY comfortable and the whole room had an appealing modern style.

Stayed in April 2024

Nothing

This is a spectacular place to stay in GHENT. The bed was the most comfortable bed I have ever slept in! The spa is a real treat, clean, well designed and private. Fred, the manager was very helpful regarding restaurant recommendations.

Stayed in March 2024

It was a little noisy early mornings with builders outside through no fault of the hotels

Clean, modern, comfortable and nice finishing touches eg Nespresso machine and mood lighting

Stayed in April 2024

It is super chic and high quality, walkable distance to cool cafes and amazing neighbourhood. The rooms are exceptional. Spa service was incresibly relaxing. This place went beyond my expectations!

Stayed in April 2024

Modern hotel with very comfortable beds. The staff were very welcoming.

Stayed in March 2024

We liked the breakfast and the design of the rooms

Stayed in February 2024

Spa facilities could have been a little more extensive - would have valued option to book a massage.

Great location, brand new and very clean property, helpful and friendly staff, and easy parking facilitities. Would stay again.

Stayed in February 2024

Everything was great! No complaints at all… loved the spa

Stayed in February 2024

Not enough pressure in shower

Modern feel

Stayed in February 2024

Nothing.

It was a pleasant welcome and fantastic stay, very fresh and clean room. The sauna was also offered to me for private use, which is also a great and nice added value.

Stayed in January 2024

We had a really nice stay at ONE TWO FOUR. The staff was great, the room was nice, the breakfast delicious and the spa perfect for a cold winter day!

Stayed in January 2024

Top city hotel Nice private spa

Stayed in January 2024

Beautiful hotel with modern, very new bedrooms with all mod cons. Very well designed and exceptionally clean. The spa facilities were lovely and you book them for private use, so relaxing! The breakfast had plenty of choice and was delicious. The staff were all very polite and friendly and went out of their way to make sure that you had a pleasant stay.

Stayed in January 2024

As chic as the (bathroom) design is, it is not the most user-friendly: water splashes everywhere from the sink and the shower. The towel heating gets switched on accidentally. Even though we set the aircondition low, it was still quite warm in the room, perhaps because of the floor heating in the bath. Oh, and the toilets should be cleaned better!

Very friendly and helpful staff, who try to fulfill all your wishes. Elegant rooms with high-tech equipment. Very comfortable beds. Great spa with sauna and steam bath. Very good breakfast for a fair price. Pretty good location within walking distance to the historic city center and public transport.

Stayed in January 2024

Price for parking on an open field in the city was a too high.

Friendly staff and very helpfull, very good breakfast also. Easy to book the SPA which we enjoyed but probably more difficult when hotel is fully booked.

Stayed in November 2023

Slightly small of a room and it would have been great if it was possible to use Netflix and other streaming services as it would have been nice to have, but not essential.

Extremely friendly and helpful staff. Great location and the room was perfect for a short stay.loved that the room was super high tech with easy access to lights, automatic blinds, plenty of UBS charging points, great heating & Aircon system and loved the fact I could easily pair my phone to the built-in ceiling Bluetooth speakers!

Stayed in December 2023

Very cozy and comfortable boutique hotel, walking distance from everything and with a beautiful private spa.

Stayed in December 2023

Breakfast was perfect, staff was very nice, rooms are authentic and clean. Perfect location and very comfortable beds. Will come back for sure!

Stayed in December 2023

We had an amazing stay, everything was perfect. They made sure that every small detail is as it should be.

Stayed in December 2023

Want to send a thank you to *Rodney" for being an excellent host and very warm person! Hotel was perfect, would stay again!

Stayed in December 2023

Not applicable

Everything

Stayed in December 2023

Newly opened in June 2023. The owners have clearly put a lot of thought into the design, fixtures and fittings. The bed was exceptionally comfortable and large, with plenty of room to move around. There were two types of pillow each, one large and harder with one softer and more shallow (my preferred) - not many hoteliers make that effort these days. The coffee machine was a nice touch and the kettle the perfect size. Separate toilet to bathroom, each with sliding doors. The bathroom had plenty of storage space and a walk in shower with easy to use, powerful dual heads. Breakfast was top notch, with high end organic products and a very kind and attentive waiter, Ashik, who cooked to order. The 1 hour private spa session included in the package is the icing on the cake - so relaxing after a day pounding Ghent’s cobbled streets. Would stay again and recommend to friends and family in a heartbeat.

Stayed in December 2023

I liked it very much!

Very clean, modern and new. Excellent room, the sauna is beautiful too.

Stayed in December 2023

Breakfast was very good don’t have man’s name with me but the chef was great personable made sure all were happy

Stayed in December 2023