Hoogstraat 20, Historic Centre of Brugge, 8000 Bruges, Belgium
#44 of 100 hotels in Bruges
Guests' ChoiceBased on 944 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.7
Staff
9.2
Value for money
8.2
Free WiFi
9.1
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End of dialog contentReviewed: 10 May 2024
Isabel
NetherlandsNothing
Lovely hotel! We enjoyed our stay. The location was great, and breakfast was delicious, with many options for all diets.
Stayed in May 2024
Reviewed: 10 May 2024
Janet
United KingdomVery well appointed rooms. Friendly and efficient staff. Great location for town and tours.
Stayed in May 2024
Reviewed: 8 May 2024
Agni
GreeceIt is a great hotel.Everything was great.
Stayed in May 2024
Reviewed: 7 May 2024
Paul
United KingdomParking - very few spaces available (4?) at the hotel and are likely to be booked well in advance, you cannot reserve a space until you have booked the hotel so expect to park remotely albeit only 400m from the hotel (along cobbled streets!). Some of the rooms have bathrooms in the eves making it impossible to use the shower standing up. We had one of these but managed to change.
Very nice comfortable hotel in the heart of the old town. Rooms are detailed as sound proofed and this was definitely evident. Staff are very helpful and even had a range of power adaptors that can be borrowed if you forget yours which of course we did!
Stayed in May 2024
Reviewed: 6 May 2024
Tonka
United StatesToilet paper was not soft.
Breakfast was very nice. The hotel staff, Suzanne and Juliet were amazing. Suzanne went above and beyond to make sure we were taken care of.
Stayed in May 2024
Reviewed: 5 May 2024
Suzanne
United StatesLovely room (we were fortunate to get an upgrade upon our arrival), beautiful common rooms and a bountiful breakfast! Location can't be beat!
Stayed in April 2024
Reviewed: 3 May 2024
Allison
United StatesBeautiful place and very attentive staff. Location was perfect for quiet but also a quick walk to the main square
Stayed in April 2024
Reviewed: 30 April 2024
Doyle
IrelandEvery thing was fine
Close to centre
Stayed in April 2024
Reviewed: 30 April 2024
George
United KingdomBathroom was a bit dated and a bit difficult getting in and out of the shower
Beautiful building and great location. Near a bus stop to/from the train station, and plenty of good food nearby. The underground aquaroom is excellent.
Stayed in April 2024
Reviewed: 24 April 2024
Rishabh
IndiaBed could be more comfortable.
Location, interior and staff behaviour.
Stayed in April 2024
Reviewed: 22 April 2024
Jeffrey
United StatesLovely setting and beautiful rooms. The staff was friendly & helpful. Fully recommend this hotel for any discerning traveler.
Stayed in April 2024
Reviewed: 22 April 2024
Elizabeth
United KingdomThe buffet breakfast was adequate but mediocre and the bar lacked choice of wines. Our rooms were not serviced one day - however, the afternoon staff were excellent and responded with supplies to replenish and a free bottle of wine in the bar.
We were very comfortable and enjoyed the lounge facilities - an essential when you are travelling with friends. The location was also wonderful.
Stayed in April 2024
Reviewed: 21 April 2024
Emma
United KingdomSteam room wasn't working
Excellent hotel. Stunning room. Amazing breakfast with such variety
Stayed in March 2024
Reviewed: 7 April 2024
David
United KingdomShower was average and water was a little tepid.
Breakfast was first class..stay was very comfortable. Bed was very comfortable and location perfect for the city. Staff were very helpful and happily booked a table for us in a nearby restaurant, which turned out to be excellent. Parking was very convenient
Stayed in April 2024
Reviewed: 7 April 2024
Teun
NetherlandsNothing
Was great with really kind staff! Also, the romantic package is amazing for those looking for a little bit extra.
Stayed in April 2024
Reviewed: 5 April 2024
Marie-charlène
NetherlandsThe gym smelled stuffy and moist
The central location
Stayed in April 2024
Reviewed: 2 April 2024
Mathew
United KingdomWe had a lovely night at the Dukes Arches. The staff were extremely friendly and the location was fantastic. We were extremely impressed with the room and would certainly recommend it! 5 mins walk from the free shuttle bus stop and a very relaxing lounge. Lovely.
Stayed in April 2024
Reviewed: 2 April 2024
Federica
ItalyThe building is unbelievable, breakfast superior and the entire staff welcoming and professional
Stayed in April 2024
Reviewed: 1 April 2024
Nikiforos
BelgiumThere was nothing not to like
The room was very nice and clean, the receptionist helpt us a lot in finding vegan restaurants. Breakfast was good value with very nice coffee. Locations wise is a bit off which is good as the noise does not affect the star.
Stayed in April 2024
Reviewed: 1 April 2024
Kristina
RussiaThere were no bathrobes and slippers in the room.
The hotel is very quiet and cozy, the rooms are clean and has all necessary for comfortable stay.
Stayed in March 2024
Reviewed: 31 March 2024
Junko
FranceThere was very bad WiFi connection in my room.
The room was clean.
Stayed in March 2024
Reviewed: 30 March 2024
Derek
AustraliaExcellent location, parking at rear of hotel, very large and comfortable rooms, lovely breakfast
Stayed in March 2024
Reviewed: 28 March 2024
John
IrelandBeautiful, well located hotel.
Stayed in March 2024
Reviewed: 26 March 2024
Rod
United KingdomThere's only room in the tiny car park for four cars. If you drive there you need to ensure a space is available when you book your room. The gym in the basement was damp and not well ventilated.
This hotel has been recently refurbished and they've done a good job! The staff were very friendly and helpful. Good breakfast with everything you'd expect. Well stocked bar. The sauna and steam rooms were good. Just a short walk into the town centre.
Stayed in March 2024
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