Hoogstraat 20, Historic Centre of Brugge, 8000 Bruges, Belgium
#43 of 100 hotels in Bruges
Guests' ChoiceBased on 960 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.7
Staff
9.2
Value for money
8.3
Free WiFi
9.1
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End of dialog contentReviewed: 8 December 2023
Carol
United KingdomVery difficult parking for pick up and drop off. Hotel has very limited parking, have ended in a public parking area for each of my 2 visits.
Stayed in December 2023
Reviewed: 7 December 2023
Zoe
United KingdomWe didn’t stay long enough!
Very helpful and informative receptionists who are happy to give advice including best time to visit tourist attractions/days for local markets/recommended restaurants etc. Excellent location (5 minute walk from the main market square/shops) & within half an hour walk to the train station. Lovely big room with en suite including complimentary toiletries. Huge selection for breakfast - sets you up perfectly for a day of exploring!
Stayed in December 2023
Reviewed: 6 December 2023
Appleton
United KingdomEverything was great
The location is great. The staff were fantastic, welcoming and informative. Our room was big with a great bathroom and quiet even though at the front of the hotel. Breakfast was stunning.
Stayed in December 2023
Reviewed: 6 December 2023
Silvia
AustraliaNo options for dinner in hotel
Very elegant. Excellent breakfast
Stayed in December 2023
Reviewed: 4 December 2023
Peter
United KingdomBetter choice of pillows and more car parking
Location was excellent, staff very friendly and buffet breakfast was superb
Stayed in December 2023
Reviewed: 4 December 2023
Catherine
GermanyGreat location, friendly and accommodating staff. Breakfast was excellent - loved that it was adults only and so the experience was very calm and relaxing
Stayed in December 2023
Reviewed: 3 December 2023
Jennie
United KingdomTowels were poor quality, pillows were not very comfortable, water in shower exceptionally hot at times
Communal areas were exceptional, as was Thomas in reception, breakfast was fabulous
Stayed in December 2023
Reviewed: 2 December 2023
Philipp
GermanyThe Spa is not very relaxing. I wouldn't book it for the spa again. It's in the basement with a basement smell, no relaxing scent and spareingly decorated. the music is playing the same mixed playlist as the rest of the hotel which is also not helping the mood and wanting to stay there after sauna. There are only 4 deck chairs anyway so you kind of have to go back to your room. Expected more for the price, 4 stars and spa advertisment. A bit of renovation, relaxing music and better smell would go a long way.
Great breakfast with vegan milk options. Very nicely located and the staff was very polite. The room and bath was clean and bed very comfortable.
Stayed in December 2023
Reviewed: 30 November 2023
Dunne
IrelandRoom was outside
Excellent breakfast
Stayed in November 2023
Reviewed: 30 November 2023
Angela
United KingdomCentral to Bruges
Spacious, very clean
Stayed in November 2023
Reviewed: 28 November 2023
Daniel
AustraliaGreat, friendly staff who were super helpful and accommodating.
Stayed in November 2023
Reviewed: 27 November 2023
Susan
United KingdomNo bar food/snack available? In such a large hotel, on a very rainy/stormy day, we were disappointed about this as all outside facilities very very busy/full.
Lovely
Stayed in November 2023
Reviewed: 24 November 2023
Janet
United KingdomThe heavy duvet
The Hotel was exceptional in every way except the room was too warm and wasn’t helped by the very heavy duvet.
Stayed in November 2023
Reviewed: 18 November 2023
Mark
United KingdomBed too firm.
Great location, super staff, good breakfast choices, quiet room.
Stayed in November 2023
Reviewed: 18 November 2023
Paul
United KingdomThe room could have been a bit larger, as the only place to unpack a case was on the bed.
Breakfast was excellent, lots of options both hot and cold. Location was superb on a mostly quiet road just a few minutes walk from the main square. Very friendly and professional staff. Pleasant bar area.
Stayed in November 2023
Reviewed: 12 November 2023
Maria
SingaporeZero - it fits all our needs , and more!
Very well situated in the centre of all significant attractions. Nothing was more than 2-3 minutes on foot. If you have limited time in Bruges, the location is 10/10 and 5 star Room was very spacious, luxurious bed, and one of the best sleeps we had. So so love the bed. A shame we didn’t have time to check the wellness center. I will chose this property again if I’m ever in Bruges again.
Stayed in November 2023
Reviewed: 4 November 2023
Marie
United KingdomN/A
Exceptional staff, stylish hotel, beautiful breakfast, comfortable beds.
Stayed in November 2023
Reviewed: 3 November 2023
Carlos
United StatesRoom located in annex
Outstanding location within minutes walk of center. Excellent breakfast buffet.
Stayed in October 2023
Reviewed: 31 October 2023
Christopher
United KingdomNothing
Good location, well equipped hotel with friendly & efficient staff - & no kids!
Stayed in October 2023
Reviewed: 28 October 2023
Sylwia
United KingdomThin walls, could hear a lot of conversations from people next door! Steam room in the wellness centre didn't work properly.
Lovely rooms. Nice to have a wellness centre, sauna was great. Very nice staff.
Stayed in October 2023
Reviewed: 27 October 2023
Carol
United StatesThe design is gorgeous-the building is beautiful-the rooms are spacious and comfy and the location is superb.
Stayed in October 2023
Reviewed: 26 October 2023
Maria
United KingdomThe fitness and spa facilities
Great hotel very impressive
Stayed in September 2023
Reviewed: 25 October 2023
Williams
NetherlandsDon’t advertise that gym.
Excellent service Good breakfast Very clean Great location
Stayed in October 2023
Reviewed: 19 October 2023
Sylvia
United KingdomThe heating in the room was variable and controlled from the reception.
Check in and breakfast
Stayed in October 2023
Reviewed: 19 October 2023
Stephen
United KingdomRoom a little too hot. Air conditioning didn’t seem to help.
Great location
Stayed in October 2023
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