Expensive parking cost and charging cost

Good staff , proximity to FlixBus stop

Stayed in May 2024

The advertised onsite parking was full when we arrived, which was a primary reason we had booked the hotel. We found street parking and heard from the others in our traveling group that the onsite parking was cramped and difficult to use. Additionally the soap in our shower was completely empty, and we were disappointed to find it did not get refilled when housekeeping came in.

Great location for our weekend attending Comicon. Breakfast was a good value included in the room but would not have been impressive for €20 per person. The pizza was very good. We will consider staying here again if we return for the same event.

Stayed in May 2024

Window is nice while too many flies coming into the room. a little far away from the old city.

Room is big enough.

Stayed in April 2024

On check in the 3 men who were at the counter were not friendly, especially after a long drive in from Germany, the check in felt like walking into the continental from John Wick. The staff on the second day were much better and receptive though.

The room we had got was absolutely massive! The bathroom was really nice and even had a bidet. The facilities in this hotel is second to none, with a bar , restaurant, drinks and snacks counter. The staff on the second day were super friendly and helpful. The location is right in central too so brussels north station was a short walk away , in which you can take a train into brussels central within 3 mins.

Stayed in April 2024

The lifts were old, and also the rooms' bathroom.

The location, the size of the room and the breakfast were great value for the money.

Stayed in April 2024

Air conditioned room max temp 17, not cooling, ended waking several time during night sweating.

We stayed for a night short trip, what I liked most the location 8-10 mins walk from hotel to flixbus international bus stop, reason traveling back to london by bus. Room is spacious, clean and staff are accommodating.

Stayed in April 2024

The parking is still a little bit too expensive.

It’s quite, and clean.

Stayed in April 2024

The hotel bar very big and clean

The best Breakfast, everything you need for breakfast president hotel have it…I will visit again. The best hotel breakfast in Brussels 🥰🥰🥰🥰👍

Stayed in April 2024

The bathroom was a little worn and stained. The area is sketchy at night.

The reception staff were friendly and helpful. The room was comfortable. It was convenient for our early morning flight. We didn’t make use of the facilities.

Stayed in April 2024

The pictures of the rooms are quite flattering compared to reality.

Location was great for my purposes. The room was big, but dated. Clean and everything worked, but an update would be great. The breakfast is good. However, you can not get dinner at the hotel restaurant on Sundays.

Stayed in March 2024

Nothing

Clean - good breakfast

Stayed in April 2024

The hotel is in need of renovation

Friendly, helpful staff

Stayed in March 2024

Hi I have just came back from a 2 night stay and was really disappointed that you could not eat in main restaurant and order a drink from the bar has it was closed I’ve never known this at any hotel I have been to also on a bank holiday too

Stayed in April 2024

Bar closes at 11 pm and don't serve coffee etc after 10 am

Staff were accommodating and a leisurely walk to the nearest tram station

Stayed in March 2024

Les difficultés de check in et check out

Stayed in March 2024

breakfast time.

Stayed in March 2024

The grand place of Brussels is a 30-minute walk from here. We didn’t like the area much as it felt a little unsafe around the Brussels Nord station. It is fine in the morning, it just felt weird after dark.

The property was good, the rooms were clean and nice.

Stayed in February 2024

- Not many amenities in the rooms for a 4 star hotel

+ It was a very nice hotel near the conference venue we were attending (Tours and Taxis) + It was easy to access by public transport, it's really close to Brussels Nord and 30' walking from city centre + The staff was super nice and helpful + Nice hot breakfast

Stayed in March 2024

Comfortable stay. Helpful staff!

Stayed in March 2024

Everything was a perfect.

Stayed in March 2024

Couldn't ring the reception from my room for some reason.

Big spacious room Bathroom has a bidet as well. Excellent lights out curtains. Staff were very accommodating.

Stayed in March 2024

A bit off the beaten track, but still reasonably close to Noordstation/Gare du Nord

Spacious rooms, quiet location

Stayed in March 2024

The room was a bit run down some small holes/marks on the walls, broken tiles. Only provided with two very flat pillows. Sink didn’t drain well. No smart TV. Could definitely be improved About a 30 min walk from main areas.

Main entrance is really nice, room was spacious

Stayed in March 2024

The hotel is a little bit out of center (10min walk from Brussels North train station, 20 minutes to nearby major subway line), and is on the edge of a bit more decrepit neighborhood.

Very friendly frontdesk staff. Were actively keeping track on cleaning progress and alerted me when room was ready for an early check-in. Also well-spoken in English. There are several parks situated around the hotel where one can sit and relax, notwithstanding the private garden.

Stayed in March 2024