Everything was perfect!

The hotel itself is stunning and perfectly located, we stayed in the residences next door which was lovely as it felt really private. The staff in the hotel were so helpful whenever we needed recommendations or reservations to be made. The rooms in the residences are spacious, comfortable, very clean and tastefully decorated, we even got a free upgrade! We could not have asked for more and would recommend to others.

Stayed in April 2024

Only disappointed that we didn’t get a room in the main hotel (like we have before)

Great central location, beautiful building and very courteous staff

Stayed in April 2024

A.Cup for coffee had lipstick marks - which is unacceptable for anyone. B. We told & double checked w reception that our breakfast box should not have meat. But they gave 2 meat & 1 cheese sandwich. Why this kind of mistake ? If it has to be top class then this must not happen.

Location is superb. Breakfast spread was good. Stay was comfortable.

Stayed in April 2024

Everything one of the nicest places I've stayed

Stayed in April 2024

What did we like? … we liked EVERYTHING!

Stayed in March 2024

nothing about the residence, sadly it was cold and rainy when we went.

the location was perfect to get to all the great places in the city and the staff were friendly and exceptionally helpful.

Stayed in March 2024

Great location, thematic rooms and fabulous staff!

Stayed in March 2024

That we couldn't stay longer.

Best hotel in Brugge in our opinion. Breakfast is unbelievable.

Stayed in March 2024

Room and location were excellent, great breakfast too

Stayed in December 2023

Beautifully clean and very comfortable. Stunning building. Breakfast was very good with a lot of choice.

Stayed in February 2024

It is difficult to stay in the residence because we had to go outside for breakfast. The first day we had to do this, it was pouring rain. I did not dress for walking outside because the night before we were told breakfast would be held in the same building. It was just unfortunate that couldn't have been communicated prior to us coming downstairs that morning in order to know how to dress for the weather.

You cannot beat the location of this hotel. It is in the heart of Bruge, especially if you are coming to visit during the Christmas holidays and want to walk to the markets. It is also very cute and comfortable. The main hotel is beautiful, and the hotel staff were very, very helpful.

Stayed in January 2024

Nothing

Breakfast in main hotel was excellent as were all the other facilities

Stayed in December 2023

Honestly can't complain about anything. Maybe the parking could be a bit cheaper? Didn't see any reception staff (even though there is a desk in the Residence), we had to walk to the main hotel for anything admin-related but it's not a problem at all, it's literally 30 seconds away. Would definitely stay there again

Fantastic location a few mins walk from the main square, but still tucked away down a quiet street. Rooms are VERY spacious so we were happy after staying in very small rooms in Berlin and Amsterdam prior to Bruges. Bathrooms and amenities were also fantastic, as were the staff - they were always willing to help

Stayed in January 2024

Breakfast very expensive

Loved the location and decor

Stayed in December 2023

Breakfast was very expensive.

Elegant hotel in center of town.

Stayed in January 2024

Everything aside pillows are not that much comfortable Hotel slippers could be there for that quality of room and pricing

Staff is very helpful and kind, smiling all the time, Check-in and check-out process, Location is wonderful, easy to walk everywhere in 10 mins, easy to access with a taxi or uber car Room and around is very quiet, Everywhere in the hotel and residence is clean, Air condition works very well

Stayed in December 2023

- The hotel price is a bit expensive (but this is normal for Bruges)

- Excellent room renovation. The bathroom especially stands out. In many ways, it’s for her sake that you can go to this hotel - Wonderful location right in the center of Bruges. At the same time, the hotel street is quiet and tourists do not interfere with your sleep

Stayed in December 2023

Great location, luxurious hotel and great amenities. The staff were very friendly and helpful assisting in every possible way

Stayed in October 2023

Absolutely nothing could have been better. It was a perfect score of 10/10. We'll be back for sure.

Our hotel was lovely, & just across the road from its parent hotel, The Dukes' Palace, where we had to check in & also where we went for breakfast. Underground parking was also provided below the parent hotel, at an additional cost, but it was so convenient & secure. What a little gem the lovely Dukes' Palace Residence Hotel was : the location is perfect in a quiet little cobbled street & our rooms were spacious, spotlessly clean & came with toiletries & coffee making machines. It was very quiet too, though only a few minutes' walk away from all the hustle & bustle of the main attractions. Breakfast was served at the main Dukes' Palace Hotel across the road, which is an absolutely stunning hotel that resembles a castle. It's beautiful. We were absolutely spoiled for choice at breakfast - what a sumptuous feast we were presented with, and what choice! Just amazing! Sadly, we were only in Bruges staying at this fabulous hotel for one night, but if ever we find ourselves in this gorgeous city again, we'll be heading straight back to this hotel. We can't recommend it highly enough.

Stayed in October 2023

The location was perfect, not too far away from everything but far enough away to have a wonderful and relaxing holiday. The property exceeded my expectations.

Stayed in September 2023

No food available in the residence, you have to go to the main hotel Lobby. The gym is small, no spa available to relax, only massage, you have to book in advance.

Confortable and calm, we had an amazing room with a small balcony and the wc was separated from the bathroom. Bedding was very comfortable 👌🏼 Loved the location very central. The access to Duke Palace is an advantage, there are a lots of couches to chill in the lobby.

Stayed in September 2023

We had an upgraded room, however the bathroom needed some work. There was a crack in the sink, the toilet smelt and the shower flooded.

All the staff were lovely and friendly. We were offered towels when we got caught in a shower on the way to check in. The decor was lovely and location was great.

Stayed in September 2023

Beautiful room, fantastic breakfast and great location.

Stayed in September 2023

I was disappointed by the bathtub which wasn't vey practical to my experience. The rest of the room was very good.

Breakfast , location and beauty of the palace were the main positive points.

Stayed in August 2023