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Reviews of Radisson Collection Grand Place Brussels 5 stars

47 Rue du Fossé-aux-Loups, 1000 Brussels, Belgium

#59 of 192 hotels in Brussels

Guests' Choice

Review score

Based on 3169 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.5

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 3 June 2024

    9.0
    Excellent hotel and very centrally located
    • Leisure trip
    • People with friends
    • Collection Room
    • Stayed 3 nights
    • Submitted via mobile

    No Pool

    Very modern and nice atmosphere

    Stayed in May 2024

  • Reviewed: 31 May 2024

    9.0
    great spot
    • Business trip
    • Couple
    • Suite
    • Stayed 2 nights

    parking spot it is narrow but they have a excelent concierge 5 stars

    room very big and clean

    Stayed in May 2024

  • Reviewed: 31 May 2024

    9.0
    I would definitely stay here again
    • Leisure trip
    • Solo traveller
    • Collection Room
    • Stayed 5 nights

    Hôtel location very good. Breakfast was very good.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    7.0
    I think it could have been better if the staff was hospitable given the money we paid.
    • Leisure trip
    • Family with young children
    • Collection Premium Room
    • Stayed 4 nights
    • Submitted via mobile

    The rooms are not cleaned up to the mark. The beds were not made properly. Only one night out of 4 nights we stayed I felt the bed sheets were changed and beds were made up to the standards and that too after I shared my concern at the reception. One morning we woke up late (I was able to sleep after 3 am as the people in next room were super noisy and I think rooms are not sound proof) so I requested for some milk and coffee the person at the reception said u can make coffee in the room too. Aaaah well thank u I better stay at my house then ! I really felt the guy was super rude to me. I mean I am asking for some milk for my 6 year old boy and his heart does not melt? He said 11 am the kitchen is closed and will open at 12 pm. I did ask him do u need to make milk. I think ammenities is one thing but hospitality should be foremost. Every body deserves respect !

    The location is perfect as it is very close to grand place and Galleries. Lot of cafes and restraunts near by. The hotels reception and bar area is very posh

    Stayed in May 2024

  • Reviewed: 29 May 2024

    7.0
    Pricey but excellent location, good room with excellent beds
    • Leisure trip
    • Couple
    • Collection Superior Room - High Floor
    • Stayed 1 night

    room rate and breakfast price was high - would need a better deal to come back

    location was excellent for the purpose of our visit

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Great situation and very clean.
    • Leisure trip
    • Couple
    • Collection Room
    • Stayed 3 nights
    • Submitted via mobile

    The situation was great. The room was big and a great shower.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Very nice hotel in centre of Brussels
    • Leisure trip
    • People with friends
    • Collection Room
    • Stayed 1 night
    • Submitted via mobile

    Ate in the hotel on first night as arrived late. Food was terrible and very expensive however the breakfast was fabulous.

    Really lovely hotel . Very impressive dining room great breakfast loads of choice. Rooms were nice. Very central

    Stayed in March 2024

  • Reviewed: 26 May 2024

    8.0
    Good stay
    • Leisure trip
    • Family with young children
    • Collection Premium Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom door was just a glass sliding door/curtain. You couldn't have no visual and audio privacy when you were inside. Maybe put an actual door.

    The location was great. The staff was helpful. The design was beautiful.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    all good
    • Business trip
    • Solo traveller
    • Collection Superior Room - High Floor
    • Stayed 1 night

    breakfast

    room, staff

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Successful stay in comfortable stylish hotel but somewhat pricey.
    • Leisure trip
    • Group
    • Collection Room
    • Stayed 2 nights

    Somewhat pricey.

    Comfortable well-appointed room. Pleasant staff throughout my stay. Good breakfast.

    Stayed in March 2024

  • Reviewed: 23 May 2024

    9.0
    Very good
    • Leisure trip
    • Couple
    • Collection Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately we were unable to check earlier and even after 4 pm they were still looking for a second room to be ready

    Breakfast and location

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Beautiful hotel but staff are not polite enough for this kind of place
    • Business trip
    • Solo traveller
    • Collection Premium Room
    • Stayed 1 night

    One of the staff at reception was rude on the morning of my check out, not being clear about how and when to scan the car parking ticket. She did not smile, did not explain well, then gave me a look of irritation. I do not expect this from a highly rated hotel like Radisson.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    We had very nice time the location is good all is good
    • Leisure trip
    • Couple
    • Collection Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing all is good

    The staff are very nice we than you!

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Not bad
    • Leisure trip
    • Group
    • Collection Superior Room - High Floor
    • Stayed 2 nights
    • Submitted via mobile

    They asking for deposit when you arrive….

    Werry nice looking hotel ewerything perfect

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Nice hotel but no free water and they try to make you pay for anything
    • Leisure trip
    • Solo traveller
    • Collection Room
    • Stayed 1 night
    • Submitted via mobile

    No water for free in the room - this is almost a deal breaker. They only give you water for free if you want to become a member 🤦 Staff could be a bit more friendly for a 5 star hotel. The lady at check in seemed kinda bored

    Very clean very high quality bedding luxurious vibe

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Very Good
    • Leisure trip
    • Family with young children
    • Collection Premium Room
    • Stayed 2 nights

    Need to have larger breakfast buffet and larger area to have a more pleasant breakfast

    Location was wonderful, staffs were very kind and friendly.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Perfect location and great Hotel in Brussels
    • Leisure trip
    • Couple
    • Collection Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great location, great breakfast buffet and facilities. The staff were friendly and helpful.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Collection Superior Room - High Floor
    • Stayed 1 night

    Disappointing to have 2 small singles which were not pushed together rather than a double we had requested

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very pleasant stay and comfortable bed
    • Business trip
    • Group
    • Collection Room
    • Stayed 1 night
    • Submitted via mobile

    Gym

    Ease of check in and departure

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    Pleasant stay
    • Leisure trip
    • Solo traveller
    • Collection Room
    • Stayed 3 nights
    • Submitted via mobile

    At the check-in, I got a room where the telephone was not working and every time I need to check with reception or room service I had to move to reception. It took them one day to answer and trying try to fix the telephone , until next day I got another room. The first two days experience was not comfortable.

    Location was perfect in the middle of the city

    Stayed in April 2024

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Collection Superior Room - High Floor
    • Stayed 2 nights
    • Submitted via mobile

    The check in and check out was a bit slow

    The location is nearby the center of the city just a walking distance. The room and the bed was comfy and the staff were nice. Quiet rooms and good services

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Collection Room
    • Stayed 1 night

    The garage is old and not good.

    Breakfast was excellent

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Collection Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff slow to respond to requests (e.g. request

    The location is great and staff are friendly.

    Stayed in April 2024

  • Reviewed: 9 May 2024

    9.0
    Great stay 😄
    • Leisure trip
    • Couple
    • Collection Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really, not a big lover of shower baths but other than that it was perfect.

    The room was clean, spacious and up to date. It had the Luxe feel you are after for the price point. The staff were extremely friendly and made us feel right at home. The location is right in the centre of Brussels so really good walking distance from everything. Would definitely stay again!

    Stayed in May 2024

Showing 1 – 25

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