One of the showers only had cold water

The interior was great

Stayed in July 2023

I was surprised ( not in a good way) that they would fine you for leaving dishes in the dishwasher and all sorts of other penalties they could impose as they ask for a substantial security deposit beforehand, also, paying for your electricity, is something I have not encountered before, and then the resort is not value for money after all

it is modern and spacious enough and the location is great

Stayed in April 2023

It is a bit out dated. Needs maintenance. Needs a bigger playground for kids. It's a place to stay over and that it.

Nice and spacious appartement. Great location. Friendly staff. The facilities in the apparent where suffisant. Nice for families

Stayed in April 2023

The rent price is higher little bit , the electricity is saparite payment , there are not too much kids activity, the beds are not comfortable, there are no shops near the residence, the endcleanprijs is higher

The appartment was very modern and clean , very quit place , with comfortable speace

Stayed in November 2022

The bathroom,shower requires some acrobatics and only one window .

Stayed in November 2022

- Complex way to pay for the deposit in advance and Difficult to get the deposit back (I did even not know I will have to give a guaranty deposit and to pay for electricity when booking). - toilets not clean at all ! - bath access and exit very difficult and dangerous and not recommended for old people - door stopper in the middle of the living-room. Ouch my toes ! - strange way to put roof lights… on the wall. - very soft bed - come with your food, there is absolutely nothing around to feed the fridge

- Quiet - nice modern looking place at first sight - well equiped - micro wave and hoven (without instructions for use). - 1h from Spa Francorchamps track on the opposite way as all other people go when leaving the circuit. Good idea !

Stayed in August 2022

The pool was smaller than expected from the fotos. I missed a balcony or something, but it was not on the pictures and in the description, so I could not expect a balcony.

Very peaceful and quite place. Good service when arriving on the night time, where the manager put the key in a box and called me with instructions.

Stayed in July 2022

The recycle facilities. This was unclear and no way to separate your trash in the apartment. Recycle spot outside was unclear. The sign were faded were to put which trash.

Nice and modern decorated apartment

Stayed in June 2022

The bathtub under the roof,I got some blue spots from hitting the baterry abd my tall husband hit his head multiple times. Needs modernising. Didn't like that they charge deposit and you pay for the usage of the energy, also didn't like the whole 3 page check in sistem, who has time to read all that ?? Make an account etc weird too weird You also pay for cleaning , is included in the price, but you have to clean it yourself and take the gardbage with you,, really weird, otherwise you get a fee. We didn't have a dishwasser and would have been nice to have it. The check out times are too constraining, only from 9 to 10 and u have to stay in the queque. Check out time is ridiculous, only to 10 indtead of 12!! It messes up your morning because u have to wake up early and clean .

Privacy ,good nature , grass, good spot overaal, good bed.

Stayed in June 2022

Basin in one bathroom was not operational. Fan in one toilet was broken and generated extreme noise. Insufficient light in the kitchen area.

Friendly staff. Spacious accommodation.

Stayed in April 2022

Houses are not very old but after a closer look, they look very tired. Modern interior try to hide construction issues and mold witch is the biggest problem. You can smell it and you can fill it. We couldn't sleep in our bedroom and we moved to living because of the smell. One of the toilets was even worse. But biggest problem are hidden costs. Rent price is just the beginning. Wood for fire place, sheets and towels, pets payment and electricity. Everything runs on electricity and that's quite standard in Ardennes, but 48c/kWh is just a robbery. Especially in the winter. Those things practicly dubble the price.

The best was the view, furniture and comfortable beds. Water was really hot. location was really good.

Stayed in February 2022

The website said the pool was open but when we were there it wasn't... And also, the boxes to put in the garbage were closed...

The interior of the house was better than we could expect The house was nicely cleaned

Stayed in September 2021

Location and no near by shop or super market

Spacious accommodation

Stayed in August 2021

One of the first red flags was when the receptionist instructed me to venture into a grimy and potentially hazardous electrical room to read the meter. This was not only unprofessional but also posed a safety risk. Additionally they instructed me on how to turn on the power in the electricity box in the room as well. The charge for electricity is €0,28p/kW so they have profit of it as well. The kitchen had no hot water, making meal preparation uncomfortable, and the shower only provided lukewarm water, far from the relaxing experience I had hoped for. Furthermore, the restriction on using the internet for streaming services like Netflix felt outdated and unnecessarily limiting. The hotel's strict rules were annoying, and asking questions only led to being told to read the rules again. Plus, despite stressing recycling, they only gave us one trash bin, which didn't make sense. Moreover, the kitchen utensils were not suitable for use on induction. The mattresses, while seemingly IKEA budget-friendly, were uncomfortably soft and offered little support for a good night's sleep. The promotional photos on the hotel's website did not accurately reflect the actual condition of the rooms, which were far from pristine and littered with notices and warnings. Furthermore, the imposition of hefty penalty fees, such as €40 for a lost key or accidentally slamming a door, felt excessive and punitive. Everywhere stickers about fees!

The Hotel is placed in the nice area.

Stayed in May 2024

I had very bad experience on the payment for the deposit, I have to stand outside of the reception for almost one hour in the night but the employee does not want to give me the key before providing the proof of the payment. Normally it all should be informed and done through Booking.com but... Property is OK but the service is really bad.

Stayed in May 2024

The worst! After you pay the price on booking.com they don’t tell you that once you arrive you’re charged an extra €270 at check-in which you’re supposed to get back at the end but they only returned me €78 also you have to pay for your own electric/gas, and there is no towels and bed sheets! The room I was given was in poor condition the toilet flush was broken, the bed covers looked dirty with black marks, there was dust and spiders and for 3 days straight the internet was down with no person/receptionist on site to help.

Stayed in December 2023

Everything else, the carpet looked like it was 20 years old, one of the pillow covers had a nasty stain on it and even though we had paid 48 hours in advance for the towels so that they could put them in our room before we arrived we still had to go pick them up ourselves and not to mention the fact that staff were rude even though it was their fault.

Only the location

Stayed in August 2023

Absolutely everything - complete waste of money

!!!SCAM!!! Do NOT stay at this property. The price they quote for the stay is absolute false advertising. Not only do they not provide sheets, towels, or toilet paper, they also charge you for the electricity you use. They hold your deposit for two weeks and charge you the highest price during those two weeks. There was even a clock on the wall, but you have to bring your own battery to make it work.

Stayed in July 2023

The wifi was very slow

The apartment was very big and modern. It looked better than on the pictures. Everything was brand new and well equipped.

Stayed in May 2023

İnternet probleme connection la TV BEUGEUR SOUVENT

Stayed in February 2023

Beds were not clean. Very expensive extra elektricity cost: 100 euro extra for 1 week. The houses are not isolated, so the heating is necessary/expensive.

Location. Receptionist.

Stayed in February 2023

Where do I have to start , first of all when you looking for an hotel , it's not an hotel . You need to pay extra for towels , you need to pay extra for bedlinen, you need to pay for your electricity, you need to write down the rooms electricity meters ( 2 pc) yourself when you check in and when you check out . You also need to pay 240 euro deposit, that they will refund you 2 weeks later . So all and all I paid 450 euro including the deposit for 1 night stay . They have many add on the listed price . Really many , it's was not pleasant stay for us , like more stressful. You have to make up your own bed put the pillow case on your own. Spiderweb is also included. No shampoo or soap and even disposable toothbrush in the room. and bring also the bedlinen back when you check out . When you want hotel service, don't go there :) We used to stay in 3- 4 star hotels on our holiday in Belgium . This was the only experience we will not forget :) all the rest in Belgium was perfect 👌

Stayed in December 2022

unclear information about charges and cleaning all kept hidden in small print

Stayed in August 2022

nothing at all

very clean and tidy, and very modern

Stayed in August 2022