Rue des Paroissiens 15-27, 1000 Brussels, Belgium
#8 of 194 hotels in Brussels
Guests' ChoiceBased on 975 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.2
Staff
9.4
Value for money
8.7
Free WiFi
9.0
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End of dialog contentReviewed: 16 May 2024
Michael
United StatesHVAC was iffy. Was hard to cool the room adequately
Good sized room with mini fridge. Bath was also good sized and had a large shower area. 5 minute walk from all the cool stuff you want to do and very close to Centraal station for trams, trains, to anywhere you are coming from or going to.
Stayed in May 2024
Reviewed: 14 May 2024
Jennifer
United StatesGreat location! Buffet breakfast was fine. Room was comfortable except we couldn't couldnt turn on the AC so the room was very warm at night.
Stayed in May 2024
Reviewed: 13 May 2024
Ana
BrazilExpensive breakfast
Location
Stayed in May 2024
Reviewed: 13 May 2024
Hinson
United StatesI would definitely stay at this hotel again. The bed and pillows were very comfortable the staff was professional and very kind. I enjoyed the breakfast and the food at the hotel. Excellent all the way!
Stayed in May 2024
Reviewed: 13 May 2024
Beatriz
GuatemalaEverything was great.
Good location nearby the St Michael and St Gudula Cathedral although not near to central market, the room was comfortable and well set. Breakfast was delicious with plenty of food choices and the staff more than accommodating to our needs.
Stayed in May 2024
Reviewed: 6 May 2024
Grant
United KingdomN/A
The interior was beautiful, staff were lovely, beds were very comfortable
Stayed in May 2024
Reviewed: 5 May 2024
Judith
United KingdomNothing
Spotlessly clean, spacious and peaceful room. Great location close to metro, cathedral and Grand Place. Very friendly and helpful staff. An excellent city centre hotel!
Stayed in May 2024
Reviewed: 2 May 2024
Andrés
UruguayI can genuinely not think of a single thing to complain about. It's just all great.
10/10. Everything was great! The location is fantastic, a 2 minute walk from the train station, couple of minutes walk from all the interesting areas in Brussels. The hotel is beautiful, the room is very large and comfortable, the quality of everything was evident. It felt very upscale. Breakfast and restaurant meals were delicious too.
Stayed in February 2024
Reviewed: 1 May 2024
Ihor
United StatesNothing
The front desk personnel is amazing! With great, helpful attitude, they create such a warm, welcoming atmosphere, yet very professional and gives nice suggestions on where to eat or buy chocolate, very important-:) The hotel itself is comfortable, clean, in great location, and the room was very quiet. And, of course, the pillows and mattress are very comfortable. Also, the hotel's restaurant has a very tasty menu and great service. We liked everything at this place and will return.
Stayed in April 2024
Reviewed: 29 April 2024
Leena
FinlandNothing.
Excellent location, quiet but very close to the old town and central station. Very nice room and great breakfast.
Stayed in April 2024
Reviewed: 28 April 2024
Rosemary
United KingdomNil
Room is lovely. We travelled to Brussels from Ypres to stay there for an overnight. We enjoyed to visit in Brussels which for the day. Before we caught Euro Star train home to London
Stayed in April 2024
Reviewed: 28 April 2024
Ew
AustraliaLocation was excellent, being only 5 minutes walk from Brussels Centrale train station. Need to have the station close by as a lot of day trips. There was a lot of construction around the station making it a bit tricky to navigate. Room was nice and the staff very pleasant
Stayed in April 2024
Reviewed: 27 April 2024
Joseph
United StatesEverything was great
Room was comfortable
Stayed in April 2024
Reviewed: 27 April 2024
Vincent
MaltaN/a
Beautiful decor and very clean hotel with a very friendly staff. The actual pillows were the best and most comfortable I’ve ever experienced. The food at the restaurant and breakfast were also superb.
Stayed in April 2024
Reviewed: 24 April 2024
Muimui4747
ThailandThe lobby is a little bit too small; the space is limited. The staff is a little struggles with the portable modern check-in systems. I had to come down 3 times after checked-in because the staff was confused when validating the room number for us. But the room is big and quiet.
The location is very near the Brussel central station. The breakfast was not included we need to pay extra but the pancake is one of the best compare to many hotels we have experiences in EU. We did not feel miss by not having brunch outside hotel! The area is close to the station but it is situated on the calm and easy to access alley. The amenity is above average compare to others same price hotel. Many hotels in EU do not provide free bottled water anymore since they claim for drinkable tab water, but Pillows city still! We are very happy to choose this hotel! This is our absolutely right decision!
Stayed in February 2024
Reviewed: 24 April 2024
Dritschler
United StatesThe location was a 3 minute walk from the train station and a 3 minute walk to the center of town. It was perfect. The breakfast buffet had a wonderful selection of pastries, meats, cheeses, eggs and various other choices. To save a few dollars, book breakfast when Pillows sends you an email to pre-register. The room was very clean and the bed was very comfortable.
Stayed in April 2024
Reviewed: 24 April 2024
Andrew
United KingdomNice clean comfortable room on the 7th floor in the city centre. Hotel was nice and quiet at night and I was able to have a great nights sleep. Breakfast had a great variety and was good quality
Stayed in April 2024
Reviewed: 22 April 2024
Sriwarin
ThailandNo.
Very good location.
Stayed in April 2024
Reviewed: 21 April 2024
Hanna
GermanyJust info/recommendation: There could be more vegan options for breakfast. If you have a big car watch out in the parking garage, it is really tiny and low.
The staff was very friendly and everything was clean. The location is right in the centre. We were very satisfied and would recommend it. Plus: There was oatmilk and soy milk for the breakfast.
Stayed in April 2024
Reviewed: 19 April 2024
Wynand
United StatesLuke warm water to shower in the morning (not sure why).
Great room & extremely comfortable bed. Very central and spotlessly clean. Love the attention to detail and the restaurant food was amazing.
Stayed in April 2024
Reviewed: 17 April 2024
Eleonora
ItalyThe price of breakfast is a bit high for those who only want to eat some fruit and coffee or the like. That's why I decided not to use the service.
The location is perfect, you are close to all the major attractions and literally a 5-minute walk from "La Grand-Place" and 1 minute from the "St. Michael Cathedral" The staff is very friendly and also helpful in providing various directions about the city. The hotel is clean and the rooms are equipped with all major amenities.
Stayed in April 2024
Reviewed: 16 April 2024
Aileen
IrelandLovely staff
Stayed in April 2024
Reviewed: 15 April 2024
Yousef
United Arab EmiratesLocation, staff were very helpful, clean.
Stayed in April 2024
Reviewed: 15 April 2024
Vanessa
United StatesNothing I loved it all
Elegant decor, spotlessly clean, excellent food beautifully presented, pleasant, helpful staff.
Stayed in April 2024
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