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Reviews of Serwir Hotel 4 stars

Koningin Astridlaan 57, 9100 Sint-Niklaas, Belgium

#6 of 11 hotels in Sint-Niklaas

Guests' Choice

Review score

Based on 267 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    8.3

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Expensive

    Very good breakfast, 24h check in

    Stayed in March 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice and a bit more luxurious atmosphere. The size of the room and bathroom was great. It was very clean and comfortable. The staff at the reception was also very welcoming and friendly. We were sad the hotel wasn't available for our whole stay in Belgium. I can imagine staying at this hotel again. :) + There were a lot of parking possibilities for free.

    Stayed in April 2024

  • Reviewed: 4 May 2024

    7.0
    It’s a nicely functional and furnished hotel, worth a high 7
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    On arrival the sink was blocked, no one available to clear the blockage that afternoon. Was offered a downgrade room which I refused and managed to limit the use of the sink. The breakfast was a disaster, with my allergy I just asked for a freshly fried egg and that was refused point blank. €20 p.p for a fried egg I did not get made it a very expensive cup of coffee which I also then not chose to have. Walked out and had my eggs& coffee the following days in town at a lovely place called Marcel. The evening meal was good and we enjoyed our get together, found staff at first quite abrupt and in a hurry when we were asked our choices for that evening. In the end staff somehow mellowed and were very accommodating when we wanted to pay each for our own meals. So that made up for service earlier in the evening.

    It was easy to get to, good for Parking. Quiet clean room. The evening meal was good but pricey.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Great overnight stop.
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Spacious, clean and comfortable rooms, great breakfast. Good restaurant. Convenient location for onward travel. It is a regular overnight stop for us between UK and Poland.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Just wish there was some coffee/tea/water in the room.

    Well priced, really clean! Easy to find and free parking available.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Good Hotel but not a 4 stars
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Pillows (always pillows) not comfortable enough. No water in the room, no coffee or tea amenities as we normally find on a 4 starts hotel. We did not book a breakfast with our rooms as we thought to go and have it somewhere else but as it was Sunday everything was closed. So we decided to pay for breakfast at the front desk. Although, breakfast was good and had enough options, 20 euros was overpriced as we usually pay between 12 and 15 euros when we stay at other 4 star hotels. I would not rate the hotel a 4 starts but a really good 3 starts.

    The hotel would benefit from a little upkeeping of the outside, Our room as was really clean and spacious enough and standard toiletries for a 4 start hotel were present. Located opposite a large shipping center, finding a place to eat was easy and convenient. Good breakfast with several options (see my comments on price below) Friendly staff. Large parking and no issues finding a spot.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights

    It was a problem with closing WC door, and it was not solved quickly due to Easter holiday, but as a bonus we received breakfast for free..

    Private parking is available in front of the hotel. The breakfast was good with lots of options. The room was clean and adequately big. There is a large mall near by. The staff were extremely friendly and helpful.

    Stayed in April 2024

  • Reviewed: 6 March 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bar closed quite early

    Very spacious rooms including Bathroom. Those that ate in were impressed either food.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had a loud neighbour who woke us up multiple times when he was having loud phone calls before 7AM and when he returned from breakfast. Perhaps some additional soundproofing can be done.

    It's easy to park, the staff manning the reception was very friendly and efficient. The room is comfy.

    Stayed in March 2024

  • Reviewed: 20 February 2024

    8.0
    Very pleasant
    • Business trip
    • Group
    • Single Room
    • Stayed 6 nights
    • Submitted via mobile

    The constant air con or heat and the gym was lacking weights

    The staff, the cleanliness, the dinners, the breakfasts were all fantastic

    Stayed in February 2024

  • Reviewed: 10 January 2024

    9.0
    Good stay on the way to Caleas.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    What we missed was a cattle in the room.

    All was good, thank you! Staff was friendly. Good location with free parking and a mall 5 min walk.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    9.0
    Belgium staff is really nice and make you feel a special guest
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Elevator

    Restaurant

    Stayed in November 2023

  • Reviewed: 29 December 2023

    7.0
    Comfortabel hotel in Sint Niklaas
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Excessieve prijzen in restaurant + bar en kwaliteit van 1 persoons bed

    Service of personeel , parking

    Stayed in December 2023

  • Reviewed: 11 December 2023

    9.0
    Overall a lovely stay, would stay again
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    No kettle in the room and lights were dim

    friendly helpful staff, exceptionally clean

    Stayed in December 2023

  • Reviewed: 9 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Mattress was a bit hard for us!

    Good location, could walk into town. Plenty of parking available, clean, staff were friendly

    Stayed in December 2023

  • Reviewed: 7 December 2023

    8.0
    Very good
    • Business trip
    • Group
    • Superior Room
    • Stayed 2 nights

    a little bit cold at the bathroom

    Everything was fine

    Stayed in December 2023

  • Reviewed: 29 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    The room was big and clean, I love the location and the parking.

    Stayed in October 2023

  • Reviewed: 16 November 2023

    8.0
    Very good
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Poor vfm in the restaurant

    Well-appointed, spacious room. Staff helpful and kind.

    Stayed in November 2023

  • Reviewed: 8 November 2023

    7.0
    Small 4 stars hotel with good location and free parking.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Elevator is a joke. Prices are too high for the food and drinks. 11 -14 euro for the shot.. Breakfast is poor for 4 stars hotel. Empty bar in the room , not even bottle of water.

    Dinner expansive but food was good . Wine is overpriced. Stuff is excellent . Location is also good. Free parking. Close to big shopping mall.

    Stayed in November 2023

  • Reviewed: 26 October 2023

    8.0
    Decent hotel while there are few basic things that can help improve the customer experience.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    There was no Kettle in the room for a cup of coffee or tea, and/or a small water bottle. This is pretty basic should be included in our opinion. Some tissues missing from the tissue box in the bathroom (can happen not a big deal). According to our observation the cost of Breakfast was comparatively high for similar facilities and even the drinks were expensive.

    Good spacious rooms and a quite area. Enough parking places. All that was listed was available. Additional security with manual engagement to open the door for the customers.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good restaurant and location. The restaurant is well used by local residents, which shows its quality. Spacious bedrooms. There is plenty of free parking on site. Friendly staff and good service. Very comfortable large bed. We opted for a standard room rather than superior this time. Classic decor and fittings, but clean and well maintained. The only negative was a lack of power sockets. We stayed in the superior room in May. These are recently refurbished and have plenty of power sockets.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    8.0
    Good business hotel
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 4 nights

    Fridge in room could have been colder. Road noise quite loud

    Excellent breakfast, friendly staff, fresh towels every couple of days, toiletries daily refreshed. Massive, comfortable bed. Lots of free parking, also suitable for larger vehicles. Restaurant also good

    Stayed in October 2023

  • Reviewed: 27 September 2023

    7.0
    Really nice place but small things could be improved
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows are not confortable at all. I would have appreciated if size of towels were a little big bigger. And having a bottle of water in the fridge is the minimal I think.

    I really appreciate the size of the room. The mirror behind the sink is really nice. Great TV channels selection. The space outside with fountains is pretty and quiet.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    7.0
    Good stop-off hotel, as part of bigger journey
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    More lighting, spaced around the room Less brown decor in the room

    Staff, very clean / tidy hotel

    Stayed in September 2023

Showing 1 – 25

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