Neustraße 61, 4700 Eupen, Belgium
#11 of 19 hotels in Eupen
Guests' ChoiceBased on 128 hotel reviews
8.6Cleanliness
9.3
Comfort
8.9
Location
8.5
Facilities
8.7
Staff
9.3
Value for money
8.4
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 May 2024
Klaus
GermanyTv was difficult to handle
nice and stylish rooms, silent but in walking distance from the city center, excellent breakfast, kind staff, good wife
Stayed in May 2024
Reviewed: 11 April 2024
Pascal
FranceThe shower with the toilet
Wood style and space
Stayed in April 2024
Reviewed: 9 March 2024
Pedro
GermanyPark is not available at the property, but you can find park in the street. Breakfast could have a couple of options more!
Rooms are really cozy and clean! Nice and friendly staff!
Stayed in March 2024
Reviewed: 17 February 2024
Dunknden
BelgiumBeautiful interior and luxuous, cosy rooms Hospitality and beautiful location 10/10
Stayed in February 2024
Reviewed: 21 January 2024
Chloe
NetherlandsNothing!
The hotel offers a nice location in the centre of Eupen. We stayed here with our dog, and the owners were super kind and helpful. They showed us where we could walk our dog, and upon arrival and check out there was a bowl with treats in front of our door. The room itself was cozy, with attention for detail. A nice bed and shower, everything you need was there. Including fresh bottle of water. Would highly recommend!
Stayed in January 2024
Reviewed: 7 December 2023
Kris
Belgium.
Nice, orderly modern room, excellent shower, cosy and warm. Breakfast buffet was great, all you need, and staff was friendly. Location right in centre of Eupen is great, and also very convenient to go the Hohes Venn nature area, only a few km away.
Stayed in December 2023
Reviewed: 21 November 2023
Antonia
Germanynothing. so beautiful
Beautiful room, well equipped and wonderful stuff
Stayed in November 2023
Reviewed: 18 November 2023
Joanna
BelgiumThe door to the bathroom is made of glass
Amazing restaurant and breakfast. Very cosy and clean rooms.
Stayed in November 2023
Reviewed: 16 August 2023
Quentin
BelgiumNo terrace
Design, food, location
Stayed in August 2023
Reviewed: 27 July 2023
Dominik
GermanyVery tiny bathroom. No closet.
Clean rooms. Nice and friendly staff. Nice wooden smell in the rooms and hotel. Dogfriendly.
Stayed in July 2023
Reviewed: 3 July 2023
Jorden
Belgium* Wooden rooms are hot in summer, no airco * Bathroom is a mess after the shower * Quite expensive
* Nice and cosy hotel * Excellent breakfast
Stayed in June 2023
Reviewed: 29 June 2023
Peter
United KingdomBetter sign posting outside - walked past it twice!
Very unusual and eco friendly - can see why it's called Sleepwood. Lovely room and staff very helpful.
Stayed in June 2023
Reviewed: 22 June 2023
Mariosabot
BelgiumLigging, sfeer
Stayed in June 2023
Reviewed: 18 June 2023
Delia
United KingdomVery stylish, secure bike storage in a back room, very good breakfast.
Stayed in June 2023
Reviewed: 5 June 2023
Susan
DenmarkNothing
Very service minded staff at the reception.
Stayed in June 2023
Reviewed: 22 May 2023
Schams
BelgiumLimited privacy in the bathroom
Great breakfast, great staff, beautiful wooden hotel
Stayed in May 2023
Reviewed: 26 April 2023
Scott
United KingdomBreakfast had only a few options
Decor, cleanliness and staff were great
Stayed in April 2023
Reviewed: 19 April 2023
José
PortugalDid not took the breakfast as I found it very expensive when compare with the not far local coffee shop few meters away.
very nice rooms full in wood with all we need for a night rest. Very friendly staff.
Stayed in March 2023
Reviewed: 14 April 2023
Jan
Germanywe paid more for our room than the rate started outside the hotel
cozy atmosphere due to the wooden interior, very friendly and efficient personnel, perfectly located in walking distance to various restaurants
Stayed in April 2023
Reviewed: 7 April 2023
Galtieri
ItalyA little bit expensive. Not so many parking around.
Very nice hotel. The restaurant offers an high quality food.
Stayed in April 2023
Reviewed: 28 February 2023
Rafa
BelgiumI asked for local recommendations at the counter and I was requested to "Google" it myself. It felt very rude and careless considering the type of accommodation. Nevertheless, the staff was not rude.
The design of the hotel is very nice and the location is right at the center.
Stayed in February 2023
Reviewed: 23 February 2023
Paul
LuxembourgGreat location in Eupen and beautiful building.
Stayed in February 2023
Reviewed: 5 February 2023
Kristof
Belgiumbig and clean rooms good location good breakfast
Stayed in February 2023
Reviewed: 29 November 2022
Neil
Germanyrooms were clean. location was good
Stayed in November 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content