Boulevard Leopold II 63, Sint-Jans-Molenbeek / Molenbeek-Saint-Jean, 1080 Brussels, Belgium
Based on 88 hotel reviews
4.8Cleanliness
5.6
Comfort
5.4
Location
6.8
Facilities
5.0
Staff
7.0
Value for money
5.6
Free WiFi
7.2
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End of dialog contentReviewed: 1 November 2023
I
NetherlandsThe worst water pressure I've ever seen in my life! To be honest, I think they closed the water during the night or something. The water simply wouldn't come out of the shower head! It would also take a long time to get hot and it wouldn't stay the same temperature. The shower support was broken, so I had to hold the shower head. They've put me in the 5th floor, which barely had light in the hall, and was not accessible by lift. I had to climb the stairs from the 4th floor. ALL THE AMENITIES ADVERTISED WERE NOT AVAILABLE IN THE ROOM. So, no hair drier, no kettle, no cooker, the TV didn't work, the closet was old and broken. The windows had no curtains. The bed sheets were full of hairs.
Just the location, it was okay.
Stayed in October 2023
Reviewed: 24 September 2023
Jean
BelgiumTV remote not there. No TV service!!!!!!!!!
Stayed in September 2023
Reviewed: 19 September 2023
Daniel
United KingdomAsked to check in earlier and then said it was fine. Arrived at 2:20 and they said the room wasn’t ready and I had to wait. Fine by me. Said 20 mins but I was in the lobby for 50 mins before they even said anything to me. They were playing football in the office. Toilet wasn’t working either. It was on a constant flush for over 9 hours.
Beds were comfortable and close to the metro
Stayed in September 2023
Reviewed: 10 July 2022
Lorna
IrelandNo shops or restaurants near by, noisy, sirens, no oven
good space, near metro
Stayed in July 2022
Reviewed: 1 July 2022
Esther
SpainOur reservation was not registered, but it was OK because they gave us a bigger studio. Not all the kitchen utilities are available, but provided if you request them. Tv was broken and was not replaced during the whole stay. Not very close to the city centre but can be reached in 25min walk. Needs some maintenance
Staff very friendly and tried to accomodate our needs (kitchen utilities). Reception is open 24hr.
Stayed in June 2022
Reviewed: 25 May 2022
Colin
United Kingdomroom at the very top with a lift and a set of emergency stairs which is locked at night which means can’t get out if there’s a fire. not impressed at all.
could park out the front and only 15mins walk into town.
Stayed in May 2022
Reviewed: 17 May 2022
Michel
FranceOK for the price. The room I had on the 5th floor room was quiet.
Stayed in May 2022
Reviewed: 28 March 2022
Sónia
PortugalThe receptionist was nice and helpful. The surroundings were not good, trash everywhere and it looked like a dangerous area to be. We did not feel safe at night on the surroundings. It wasn't provided a blow dryer like it said on the reservation and body wash was only a really small one considering we were four. The bathroom smelled like sewage and not very clean. Too hot inside.
In front of the subway, nice receptionist, big aparthotel with 3 beds and 3 sofas. Nice view. Big TV and bathrooms. Comfy beds and pillows, wardrobe and nightstands. Clean sheets and towels
Stayed in March 2022
Reviewed: 20 March 2022
Perez
FranceAs you see from the other comments, the hotel is pretty horrible (the window was kept closed with scotch tape!). But it was nice because we appreciated the efforts in making it discomfortable.
Stayed in March 2022
Reviewed: 17 March 2022
Bharath
IrelandShower room was so stinky i could vomit within 2 minutes, i had to keep the shower room completely closed n door sealed with the towels. So as not to die out of the odour. Needless to say was unusable Window had no locking mechanism to shut it down at night as it was held together by tapes and even they gave up. So room was cold though the oil heater worked but not good enough. For the bucks we are paying from a standard hotel we atleast expect some toiletteries but they provided none except for one roll of toilet paper. BIG THX atleast for giving that. Finally i dont understand why would they keep tv in room if we cant use it..
Room is very spacious, well located in city with good 0ublic transport connectivity, safe place, neatly cleanly maintained toilet, room and bed. Courteous staff. Nice place if not for three things i ve noted below.
Stayed in March 2022
Reviewed: 9 March 2022
Mieneke
NetherlandsWhen we arrived the lights didn't work (this did get sorted out right away). The floor tiles were broken, the bathroom door didn't close, the shower door didn't close, nowhere to hang the showerhead, the tv didn't work, there was a single duvet for a double bed (supplemented by a blanket, but still pretty strange). The handle fell off the door, the window was covered with paper (?).
The room was large and clean, the bed was fine with good pillows. The staff was very nice and helpful. There was a microwave, fridge and kettle in the room, all in good working order. Room temperature was fine. The water was hot, and even though the bottle was tiny, there was a body wash/shampoo provided. Neutral point: the water pressure was extremely low, but since we were on the 5th floor, I don't hold that against the hotel.
Stayed in March 2022
Reviewed: 18 October 2021
Nike
BelgiumYes
Good
Stayed in October 2021
Reviewed: 23 September 2021
Hans
BelgiumLift did not work Toilet partly broken
The location, close to my job
Stayed in August 2021
Reviewed: 14 January 2024
Anwar
United Kingdomvery very bad experience Rooms are not clean and unhygienic towels beds Fooling customers
I had an extremely unpleasant stay at the hotel. The room was dirty, with unclean linen and a lingering odor. The staff was unhelpful, and the amenities were substandard. The overall atmosphere was unwelcoming, creating a regrettable experience. It falls significantly below the expected standard of hospitality. I recommend improvements in cleanliness, service, and overall maintenance to enhance the guest experience.
Stayed in October 2023
Reviewed: 18 December 2023
Kristina
AlbaniaWe booked the property two months earlier for three nights. When we arrived there at 9:30pm they said that we could only stay for two nights due to reconstuction on sunday. They didn’t apologize or anything. We had to look for another place to stay for 1night.
It was near the center.
Stayed in December 2023
Reviewed: 26 October 2023
Anne-laure
Netherlandsaging furniture, water leak in the room toilets, no breakfast service
relatively quiet hotel, friendly staff, cleanliness ok
Stayed in October 2023
Reviewed: 17 October 2023
Fashina
Nigeriaeverything went well
Stayed in September 2023
Reviewed: 8 October 2023
Tatia
GeorgiaPlease don’t stay in this hotel, it is dangerous!!! There is awful dirtiness and there wasn’t the water in the room and when we make a claim, “The boss” of this hotel and person from the staff, they insulted us, touched with violance and throw iron item in my face!!!!!! We were hurry to get in the taxi, i don’t know what happened to us!!! The place also is a very dangerous!!
Absolutely nothing!!!
Stayed in October 2023
Reviewed: 4 October 2023
Ganesh
IndiaService missing
Location
Stayed in October 2023
Reviewed: 30 September 2023
Mayette
United KingdomNone
Clean and helfull staff
Stayed in September 2023
Reviewed: 23 September 2023
Bordós
HungaryThe room was very poor and not in a good shape. Some lamps were missing a lightbulb when I arrived. I needed to wait an hour, but at least the personnel could help. Biggest issue was that later turned out, that one lamp javing a motion sensor was not working properly. It was turning on during the night without any reason. The personnel at least tried to help, but they could not solve the issue, ir was very unconvinient.
The staff was helpful when I contacted them with the problems in the room. The room seemed more or less clean and also the bed linien.
Stayed in September 2023
Reviewed: 16 September 2023
Jérémy
FranceStaff very nice, helpful and polite Satisfied
Stayed in August 2023
Reviewed: 14 September 2023
Fatemeh
DenmarkNothing
Very good , thanks to Kave and Elyas , very nice people 🙏
Stayed in September 2023
Reviewed: 11 September 2023
Oleksandr
PolandAwful, dirty destroyed shower and toilet, such rooms should not be normally in any kind of offer. Dangerous elevator
Stayed in September 2023
Reviewed: 1 September 2023
Mohsin
United KingdomNothing
No breakfast
Stayed in August 2023
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