Akkerhage 10, Nieuw Gent-UZ, 9000 Ghent, Belgium
#12 of 58 hotels in Ghent
Guests' ChoiceBased on 765 hotel reviews
8.8Cleanliness
9.4
Comfort
9.4
Location
7.8
Facilities
9.1
Staff
9.1
Value for money
8.4
Free WiFi
9.0
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End of dialog contentReviewed: 3 May 2024
Nadine
United KingdomStaff Rooms
Stayed in April 2024
Reviewed: 1 May 2024
Nora
EgyptIt was all lovely, highly recommended.
Stayed in May 2024
Reviewed: 24 April 2024
Vasu
United StatesWe arrived a little after check out time (12 pm) after a long drive from Amsterdam. Our rooms were ready. Just because it wasn't yet 3 pm (check-in time,) the hotel tacked on a 30 Euro charge for each room. That struck me as a bit cheesy and a foregone opportunity to make a good impression on first time international guests. A high end hotel like Van der Valk can easily afford to forego that small add-on charge, thereby showing the willingness to go the extra mile for its guests and offering early check-in. We were not in a mood to argue over that. Still, making our very first encounter an unexpected cost to us seemed in poor form. It looked to me like a tacky move. This was a slightly sour introduction to what was otherwise an overall very good stay in a classy property. Services - like booking our early morning taxi to Brussels - were delivered in a dependable and stress free way.
Very clean and well maintained property. Very comfortable beds. Excellent design and room layout and furniture and fixtures. Great to have an easy to operate locker box for safely storing valuables like passports.
Stayed in April 2024
Reviewed: 24 April 2024
Lio2605
Belgiumnothing to say
very clean, nice spacious rooms, excellent breakfast
Stayed in April 2024
Reviewed: 23 April 2024
John
United KingdomSlowness of service in dining room. I had to wait one hour for main course after the starter.
Most everything
Stayed in April 2024
Reviewed: 15 April 2024
Ayman
NetherlandsN/A
Spacious rooms, smart and great experience in
Stayed in April 2024
Reviewed: 31 March 2024
James
United KingdomThe restaurant was excellent but a little expensive.
Beautiful room, super comfortable bed and very helpful staff.
Stayed in March 2024
Reviewed: 29 March 2024
Olav
GermanyMattrass too soft
Nice Stylw
Stayed in March 2024
Reviewed: 29 March 2024
Qingxue
Germanythe bed is very comfortable. everything is clean
Stayed in March 2024
Reviewed: 29 March 2024
Brandon
GermanyI didn't like that the family room showering area didn't have a door. So, basically the bath and showering area in the family room was open and no one had their privacy.
I really like how easy it was to drive to and that they offered parking at a reasonable price. The room was also big enough to easily fit a family of four.
Stayed in March 2024
Reviewed: 17 March 2024
Kim
BelgiumNothing to do with the hotel, but public transportation isn't that accessible from the hotel.
Great staff, breakfast and rooms.
Stayed in March 2024
Reviewed: 14 March 2024
Dario
United KingdomCan't think of anything.
The room is spacious, beautifully arranged, clean, comfortable... The breakfast was great as well. Gym nice and clean with great machines.
Stayed in March 2024
Reviewed: 5 March 2024
Ian
United Kingdomnothing
Breakfast was really set out well and all produce top class. Rooms were cleaned both days and towles set out
Stayed in March 2024
Reviewed: 25 February 2024
Avgousta
United Kingdomthe location
the breakfast was amazing catering for all needs
Stayed in February 2024
Reviewed: 23 February 2024
Elias
NetherlandsPerfect stay. Everything was as expected from van der Valk hotels. I liked the sky bar, the friendly staff and the warm feeling in the hotel.
Stayed in January 2024
Reviewed: 22 February 2024
Sumeet
United KingdomOverpriced breakfast cost per head
Clean rooms and linen
Stayed in February 2024
Reviewed: 16 February 2024
Nalubowa
BelgiumGreat breakfast options. Cozy and comfortable rooms. Friendly staff and beautiful spa area
Stayed in February 2024
Reviewed: 16 February 2024
Ronald
Netherlands- Location in center of City - Restaurant was excellent - Breakfast was excellent - Larger comfortable rooms - Parking place nice and spacious - Have I already said that restaurant was excellent - it really was :)
Stayed in February 2024
Reviewed: 12 February 2024
Shane_v
BelgiumVery clean Nice room Friendly staff Breakfast is very nice
Stayed in February 2024
Reviewed: 11 February 2024
Markos
PolandNo swimming pool
Modern clean hotel
Stayed in February 2024
Reviewed: 7 February 2024
Chris
United KingdomThe onsite restaurant is a bit pricey for dinner. The location is ok but be aware it is next to a stadium. It was match day when we arrived. In fairness the sound proofing was excellent, but there were a lot of crowds moving around outside the hotel, and although we had no problems some guests may find this concerning when entering/leaving the hotel.
The room was really spacious, the lobby was smart and the food at the restaurant was good, especially breakfast.
Stayed in November 2023
Reviewed: 7 February 2024
Maria-luisa
Luxembourg/
Very nice hotel. Friendly staff. Top breakfast and delicious food à la carte. (Diner) Very clean and spacious rooms.
Stayed in February 2024
Reviewed: 4 February 2024
Alexandros
LuxembourgOnly issue is the connection with the city center if you don’t have a car. If you have a car prefer to stay there and drive to the city center
Fantastic amenities, spacious, super clean and cozy room
Stayed in February 2024
Reviewed: 3 February 2024
Dieter
BelgiumNothing
Great price , location and fancy for what you pay
Stayed in January 2024
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