Chaussée de Tervuren 198, 1410 Waterloo, Belgium
#19 of 19 hotels in Waterloo
Guests' ChoiceBased on 133 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.4
Facilities
7.8
Staff
8.8
Value for money
7.5
Free WiFi
8.3
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End of dialog contentReviewed: 27 February 2024
Barbara
SwitzerlandDrinks in the bar are very expensive.
Nice big room with all things present needed for a very comforting stay.
Stayed in February 2024
Reviewed: 30 January 2024
Wesley
United KingdomEvening food was not good and service wasn't great
Room was great
Stayed in January 2024
Reviewed: 17 January 2024
Simone
SpainThe air conditioning equipment was broken and not operative. There was a small radiator but not sufficient for really warming the room.
The room was spacious and clean. I did not take breakfast but launched later at the restaurant; the food was very good.
Stayed in January 2024
Reviewed: 14 December 2023
Michael
United KingdomRoom was cold
Good breakfast
Stayed in December 2023
Reviewed: 3 December 2023
H
NetherlandsSome parts could've been better maintained, for instance the bathroom, holes here and there, toilet seat was almost cracked. And putting the coffee and tea facility inside the closet, is not very convenient. At breakfast I wished there was fresh coffee in a pot, instead of machine coffee. The restaurant La Sucrerie was a big turn off, the mushroom soup I had was more of a porridge and I felt no sense of fresh wild mushrooms and the burger I had was way too salt. Price-quality wise it was really bad. Also the head waiter could've been a bit more friendly and less stiff.
The room was in general fine, the space to sit, to lounge and the bed were perfect and cleanliness was perfectly fine.
Stayed in November 2023
Reviewed: 24 November 2023
Joseph
IrelandAll good
We were a bit early for breakfast so the Staff made up lunch bags for us. Restaurant was very good.
Stayed in October 2023
Reviewed: 24 October 2023
Stella
GreeceI didnt like the fact that the staff entered my room without knocking the door, it was too intrusive. I also think the rooms could be more well equipped, there was not an iron machine and the hairdryer was too old and weak
Nice room and hotel in general, in convenient location to access Waterloo and business centre. I really liked the breakfast and the dinner.
Stayed in October 2023
Reviewed: 23 October 2023
Érika
SpainHeating wasn't working so the option was a heater installed on the wall that would not warm the room enough. Many plugs were not working either.
Size of the room and location
Stayed in October 2023
Reviewed: 23 October 2023
Colin
United KingdomNothing
All very good
Stayed in September 2023
Reviewed: 23 October 2023
Frank
NetherlandsRestaurant. Kitchen is not good!
Hotel, bar, clean
Stayed in October 2023
Reviewed: 20 October 2023
Stephan
BelgiumNothing
Room was more than okay. Breakfast was okay but the area felt a little dark. Reception was smooth at checkin (late-checkin) and checkout.
Stayed in October 2023
Reviewed: 19 October 2023
Henry
CanadaNothing was wrong, so no answer to this question
The room was very adequate and comfortable. The staff was great and we enjoyed the breakfast - for a one-day stay
Stayed in September 2023
Reviewed: 18 October 2023
Therése
SwedenRoom ok, nothing special
Fantastic breakfast
Stayed in October 2023
Reviewed: 9 October 2023
Merise
South AfricaNothing
The background story of the property being a mill and the history can still b seen . The history of Waterloo can b felt at the property
Stayed in August 2023
Reviewed: 18 September 2023
John
United KingdomThe bedrooms are in a separate building to the hotel core.
Location, facilities and comfort
Stayed in September 2023
Reviewed: 17 September 2023
D3rks
United KingdomOur room was at the back of the hotel and very dark. Comfortable and clean though.
Decent hotel, good location with plenty of parking. Staff were helpful, and there was a friendly outside bar each evening.
Stayed in September 2023
Reviewed: 12 September 2023
Mark
United KingdomThere was no air conditioning in my superior room. I suggest you book and check your room has AC - especially in the hot summer.
The room was very clean and the breakfast was good. They also have a great bar service and plenty of free parking. They only have 2 electric car chargers but complimentary so try and get there early to get one. There is a lovely Bistro opposite and walking distance.
Stayed in September 2023
Reviewed: 8 September 2023
Djimtoloum
BelgiumThey took into account the note left during the online reservation. Greatly appreciated
Stayed in August 2023
Reviewed: 15 August 2023
Manolito
BelgiumThe ventilation in the bathroom was running permanently and made a whistling sound. Horrible at night. I solved it with some toilet paper and told them the next morning.
The room was very wide. Bigger than I'm used to, which was nice for us. Staff wasnice and check-in was smooth, but I did pay everything before arriving, so just the key was handed over.
Stayed in August 2023
Reviewed: 9 August 2023
Willemina
GermanySmall rooms. Mould forming in the shower area. I could not change the temperature of the shower water and it was too hot. Had to stand next to the waterflow.
First impression. Friendly staff.
Stayed in August 2023
Reviewed: 31 July 2023
Susan
United StatesIt seems like it’s had a lot of use from conventions and could use new hallway carpet and paint
Nice property conveniently located from city center, less than 30 minutes from Brussels and 10 minutes from the Waterloo battle site.
Stayed in July 2023
Reviewed: 20 July 2023
Robert
CanadaRoom had ants
Very nice atmosphere, free parking, felt safe
Stayed in July 2023
Reviewed: 13 July 2023
Linda
United StatesVery small wardrobe and no chest of drawers. Had to put my clothes on the floor
Very comfortable beds. Air conditioning. Really good breakfast.
Stayed in July 2023
Reviewed: 12 July 2023
Lydia
SwedenThe pillows were to high and stiff
Stayed in June 2023
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