Place Royale 39, 4900 Spa, Belgium
#12 of 20 hotels in Spa
Guests' ChoiceBased on 402 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.3
Staff
8.1
Value for money
7.5
Free WiFi
8.2
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End of dialog contentReviewed: 31 May 2024
Carlos
PortugalBeeing to the Hotel several times, I was not happy for beeing in a room for disabled and without a simple explanation. I sent an email to the Hotel after my stay, and more than a month later no reply. So it gives a sense about what they care of the clients.
Stayed in April 2024
Reviewed: 23 May 2024
John
United StatesNothing
Comfortable,clean rooms and wonderful breakfast.
Stayed in May 2024
Reviewed: 23 May 2024
Richard
United KingdomCheck in wait - why!? Tight driveway to underground parking, note this will be too narrow for some cars
Allowed me to change dates even after paying. Great location and nice Bar with a view over the town square, easy parking outside. Friendly staff. Nespresso in the rooms and well restocked. Good size rooms with all facilities and comfortable beds. 2 Lifts so no wait time.
Stayed in May 2024
Reviewed: 20 May 2024
Claude
LuxembourgMattress too soft and price/night a bit too high
Location & private access to the thermes
Stayed in May 2024
Reviewed: 19 May 2024
Vanneste
BelgiumNothing
Everything
Stayed in May 2024
Reviewed: 29 April 2024
James
United KingdomBar service was appalling
Clean & comfortable
Stayed in April 2024
Reviewed: 28 April 2024
Pierre
LuxembourgWhile check-in staff is friendly, the front-desk is understaffed and the check-in process is lengthy and inefficient.
Stayed in April 2024
Reviewed: 25 April 2024
Mark
CanadaLocation, cleanliness
Stayed in April 2024
Reviewed: 7 April 2024
Vito
BelgiumExcellent location to access the spa!
Stayed in March 2024
Reviewed: 5 April 2024
Steffen
BelgiumReception staff very professional but could add a genuine smile.
Location with direct access to Thermes, comfort are excellent.
Stayed in April 2024
Reviewed: 1 April 2024
Kristina
BelgiumVery long check in and check out It took us 1 hour to check in
Stayed in April 2024
Reviewed: 19 March 2024
Daria
IsraelThe spa was not something special. But it’s ok. Anyway to come there only for spa is not worth it
It’s really nice location and comfy hotel
Stayed in February 2024
Reviewed: 5 March 2024
Pieter
LuxembourgThe ac in the room was inadequate, they should check this
Location, bed, facilities, breakfast and friendly staff
Stayed in March 2024
Reviewed: 22 February 2024
Gideon
NetherlandsFantastic hotel and great staff, highly reccomended
Stayed in February 2024
Reviewed: 15 February 2024
Lorella
BelgiumThere is not a lot of places to park in front of the hotel. And to stay in the hotel parking lot is 18€ for 24h!! So expensive
The breakfast was amazing. So much choice and good food. The room was clean and quite big. The bathroom was nice as well with the bathtub!
Stayed in February 2024
Reviewed: 7 February 2024
Lisa
NetherlandsNot so much the property but more the city is very calm (a lot of shops were closed) but for a weekend ok
Nice building and interior. Very cleaver with a direct connection to the spa, which is what we came for, a couples weekend.
Stayed in January 2024
Reviewed: 5 February 2024
Julian
BelgiumCheck-in desk is overwhelmed with long waiting hours. Terrible parking garage.
Good location
Stayed in February 2024
Reviewed: 4 February 2024
Dima
Ukrainehigh price
I especially want to highlight the receptionist Ahmed, he is a very professional worker and helped me resolve all my issues with my hotel stay!!
Stayed in February 2024
Reviewed: 19 January 2024
Yen-chi
BelgiumAll is good. The only thing I would complain about is that the French toast for breakfast is very dry. Other food options are all good.
Good location. You can get changed in the room and wear your bathrobe to the Thermes Spa (price not included in the hotel fees and should book in advance)
Stayed in January 2024
Reviewed: 17 January 2024
Suchada
BelgiumThe boy who gave us the room keycards is really rude. As a quality hotel staff, he needs a lot more hospitality lessons trainning.
This is the second time at this hotel. The lady who did check-in for us at the beginning is always really friendly and guest welcome.
Stayed in January 2024
Reviewed: 16 January 2024
Svitlana
BelgiumThe hotel used to have special arrangements for their guests with the spa center. They don’t have it anymore.
The hotel is connected with the spa center by the direct funicular.
Stayed in January 2024
Reviewed: 6 January 2024
Bob
BelgiumNice hotel, excellent location
Stayed in January 2024
Reviewed: 5 January 2024
Julio
United Statesthe bed sheets had lots of hair, was bummed and disgusted by that. maybe the cleaners got rushed however it was dirty.
Location was awesome, you have your private access to the Thermes Spa from the hotel.
Stayed in January 2024
Reviewed: 5 January 2024
Roy
Belgiumthe airco did not seem to work in the room (too hot) and CO2 level got high fast which made it uncomfortable to sleep
breakfast was really great, rooms were clean - didn't use the spa because was traveling with baby the location is very good at one side nature for hiking and trail, on the other side city and culture - 100%!
Stayed in January 2024
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