The buffet

Meals were excellent ; room was clean and quite, environment was easy toreach.

Stayed in April 2024

Check inn times, and check out, if you only stay for one day it’s very short

It was well organised for families, elevators very slow

Stayed in April 2024

The facilities in the spa were dirty. You were not allowed to throw water on the sauna stoves.

The room was large and clean. The partly sea view was nice. Good location if you want to enjoy the beach.

Stayed in February 2024

The evening buffet was scarce. There was enough food prepared for as many people as there were.

Staff was amazing! Super helpful The hotel was clean.

Stayed in February 2024

Hygiene, accomodatie

Stayed in December 2023

nothing special

Room was OK with confortable bed. Jsut a pity not to have a better view on the sea. Breakfast OK (quite basic) but service very nice and smiling.

Stayed in December 2023

Staff are not professional enough , to treat foreign travelers except one lady smiled by mistake.

Good location in front of tram stop point

Stayed in November 2023

The swimming pool was a bit disappointing, sauna and whirlpools were closed and there was a bad smell by the pool (sewage?). I am allergic to dustmites, and my allergies were really bad in the room… I assume because the carpet hasnt been cleaned well enough.

Right by the beach, that was lovely! The room was clean and comfortable. service was good

Stayed in November 2023

The dinner experience at 'the Ensor'. I waited a long time, and when they brought the dinner, the fries were cold. I asked for new fries, and got a whole discussion about it (I should have told immediately: I did tell within 3 minutes). They took away the cold fries. At the end I finished my dinner and never got other fries. I called for parking in advance; and was told I could park two streets away, but that parking was full. Finally I parked along a very dangerous and busy road (1/2 km away), and had to carry the luggage and hold the child with me, and jump between parked cars when traffic arrived. There was no way to cross the street onto the dike as there is a wall of concrete about 1m high. So the parking was a scary nightmare (especially at night). Personally I 'm not much of a tourist for gigantic hotel structures, but for families who are looking for entertainment for everyone, it is a good place.

Room was very clean and comfy. Plenty of activities for families with children. Easy access to tram and beach. Sports activities available Breakfast nice and complete. Staff at reception friendly and helpful.

Stayed in October 2023

The bathroom was a little worn and well used. There was a large open space in the room that seemed underutilized. The pool area is closed on Mondays and this information was not made obvious to us before we booked. The elevators were a nightmare, they had many throughout the hotel but did not appear to arrive on your floor often (when they did, they were usually full)

The service received was good, the room was comfortable and well presented. We had a very nice room on the 5th Floor. The staff were very polite, helpful and bilingual. The balcony was welcome in the heat. Located right on the beach with free parking or under ground parking for a fee. Thank you.

Stayed in August 2023

It’s a big hotel. Several floors. Plenty of people, and the lifts can get busy. Not much of a problem. It was all good.

Spacious comfortable room with a balcony, and excellent views. Friendly staff. Good facilities. Good breakfast. Great location - Beach across the road and tram-stop outside the hotel = 5 minute ride into town centre

Stayed in August 2023

Check in and check out hours are very inconvenient. Things (menus, signals, etc) are only written in Dutch and French, not in English.

In front of the beach. Huge and beautiful structure, with a lot of services.

Stayed in August 2023

nothing

the breakfast was 5 star 🌟 perfect location , great hotel

Stayed in August 2023

Good breakfast

Stayed in August 2023

Very large hotel which resulted in having to wait for empty elevators to take luggage up or down, as a large hotel, staff were very impersonal, despite advertising on site parking at €14 no parking was possible, with very little on street parking available.

Room was large, nice balcony with a sea view, room was clean comfortable with a very good buffet breakfast

Stayed in July 2023

We arrived by motorbike and I asked in advance if we could park in their underground parking area. I was told to ask at reception on arrival. I did this only to be told all parking spaces had been reserved and there was nowhere to park our bike! I wasn't given an option of reserving a space when I originally asked! We then had to park our bike on the street near the hotel which we were not comfortable with.

Nice beach location

Stayed in July 2023

Swimming pool jets and waterfalls never on. Jacuzzi out of order aswel

Breakfast and room were great

Stayed in May 2023

I didn't like two beds in one, it's disaster

Breakfast it's very good, and coffie is very nice taste.

Stayed in May 2023

Everything was very good here. Staff were very friendly and helpful.

Stayed in March 2023

Parking was problematic. Had to rent a spot in the parking garage. Hotel was hard to approach as this was the weekend of para-cycling and most access roads were blocked.

Very convenient by the beach

Stayed in May 2023

the comfort in the bathroom was not really that well, because my husband is invalid. he couldn't make it by himself going to the toilet f.e.

the staff was very kindly the room was comfortable breakfast was OK we had a view on the city but at that side we had sun in the morning and a great part in the afternoon

Stayed in April 2023

Breakfast, size of room, bathroom. Very nice

Stayed in April 2023

Parking

Nice clean hotel

Stayed in March 2023

Temperature in room

Spacious room Welness Swimming pool Good food in Den Ensor

Stayed in March 2023