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Reviews of voco Brussels City North, an IHG Hotel 4 stars

Indringingsweg 1, 1800 Vilvoorde, Belgium

#1 of 11 hotels in Vilvoorde

Guests' Choice

Review score

Based on 50 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    8.3

  • Facilities

    9.2

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    We were on the 9th floor and there was the noise of maybe an eolienne maybe something air conditioning.

    Very nice hotel. Good value for money. Was very happy with the room. Easy access via The Ring exit nr6. Would recommend it.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Modern hotel. Nice facilities. Quiet & convenient location. Could improve breakfast.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights

    Stick to check-up time. Better breakfast. This is advertised as 'Fabulous breakfast' which I don't consider fabulous, it was way below average in quantity, quality and variety. The entry from the carpark could be improved by having a back entry for guests or an illuminated walk from the carpark. The car bays at the front should be left accessible to guests arriving and having to take the luggage down from their cars, instead of being used to park the electric cars on display.

    Our stay was good. The hotel is quite new which I think is nice as is quite modern. We had a problem with the time for checking in. Our rooms were not ready at the check in time as stated by them. We had to wait for more than an hour for our rooms to be ready. We were given drinks and pastries, still the wasted time won't be back. Rooms are ok, spacious, clean, modern and convenient. We asked for contiguous rooms so my daughters could have their own room. We got connecting rooms which it was more than expected, just little thought about the doors lock again, so had to put a towel on the floor to keep the doors accessible as needed, instead of having to knock on the door every time I needed to go to the their room. Breakfast was ok but scarce, both mornings that we were there we were by around 8-9am and there was not much left (not sure if earlier there was more) in particular the second day we had breakfast fried eggs finished and they never put more. Feel for the family that arrived after us as there was not much left for them to have.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Nice clean hotel with friendly staff in a good location to arrive at by car.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Sofa Bed
    • Stayed 1 night

    The on-site parking costs €19 per day for guests, for a hotel most easily accessible by car! This is far far too expensive so we did not use it, but had to park on the public road and carry lugguage to/from our room, which isn't convenient.

    The rooms were very clean, pleasant, and spacious. Staff were friendly, and the breakfast was very good.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard King Room - Accessible
    • Stayed 5 nights

    lack of choices in the restaurant menu and what was offered in the menu was not available to order a couple of times

    Very good Tasty Varous options

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    There weren't many choices for breakfast. At the end it had to be sweet and small. There is no pavement on the road in front of the hotel, very uncomfortable when you walk in the rain with a suitcase, which happened to me :")

    The room was very beautiful. Everything was clean. I love that there were no small bottles with shampoos/body washes but more sustainable solution with the shampoos on the walls.

    Stayed in March 2024

  • Reviewed: 15 April 2024

    9.0
    Comfort and convenience for competitive price
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights

    Nothing to complain about.

    I have been traveling to Brussels past 15 months staying in different places. And I don't think you can find anything more comfortable and convenient for the price. Friendly and helpful staff, brilliant breakfast, parking on site. Would stay again. Thank you!

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Short but sweet
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location was far, no help for public transport guidance, walked an hour to reach the concert venue.

    Really lovely staff.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    - nice personal - modern furnishing - good breakfast selection

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    nice, would recommend
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    it was a bit far away from the coty center

    clean, cozy and pretty rooms

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Great place, not so great surrounding
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is in the middle of nowhere, no shops and only fancy restaurant in a walking distance, there are some restaurant/café 20min of walking but no shops. Few busses going there so it could be impossible if any of them are discontinued temporarily. Maybe the pillow they give (2 per bed) are both too soft but that's personal preference.

    Direct bus to/from the airport. Easy if you go to the ING Arena (direct bus). Clean room with daily cleaning service (if you decide not to have the daily cleaning service they offer you vouchers for free complementary drink equal the number of days of your staying). There's a kettle and coffee machine with pods, sugar or tea bags, all included so free of charge. There's also a safe and a minifridge with a couple of bottle of water provided. The reception is very friendly and can help you for everything. The view isn't spectacular (there's nothing nearby) but is still fascinating. There's a TV with some channel and internet apps. If needed there's a shoes cleaning thing near the reception (I never used it so I can't say how well it cleans)

    Stayed in March 2024

  • Reviewed: 5 February 2024

    10
    This is the place to go when coming to Bruxelles
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    Actually nothing, everything was great, first time I leave a 5/5 review! :)

    A really great team which does everything it can to make your stay as enjoyable as possible! Prices aren't too high, the location is great and public transports are easily available from the hotel. 10/10 would recommend and come back! :)

    Stayed in January 2024

  • Reviewed: 2 February 2024

    10
    Had a good time fr fr, staff’s really understanding
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Far from the centre

    Cozy

    Stayed in January 2024

  • Reviewed: 21 January 2024

    8.0
    A quick review
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    There was some miscommunication. We got told breakfast was untill 11:00. But on arrival in the restaurant at 9:45 we were told we had 5 minutes left. Shame we had to rush breakfast

    Great room and lovely view. Restaurant and bar were on par with the room

    Stayed in January 2024

  • Reviewed: 2 January 2024

    10
    Good choice
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no other food options nearby except the hotel Restaurant. For low Budget guests it is not ideal. Also, it was not possible to open the windows (or at least I didnt manage), which is unfortunate if you prefer fresh air over air condition.

    I loved that they had fresh honeycombs for breakfast. I also appreciated the option to refill water bottles on every floor, that is good service and also sustainable. I recommend to try the Ginger lemon flavor. The hotel in generally is quite far off the Center, but I attended a Workshop at the military Hospital which was only a 10-15min walk from the hotel. Also, there was a direct Bus from the airport that stopped very close to the hotel.

    Stayed in December 2023

  • Reviewed: 31 December 2023

    10
    Exceptional
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Huge comfy bed, beautiful room, modern Room

    Stayed in December 2023

  • Reviewed: 19 November 2023

    9.0
    Nice new hotel
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Not a fault of the hotel! The street in front of the hotel gets a bit stacked with the morning office traffic. You won't hear it from the room. But will definitely add to your morning commuting time, especially if you are staying there for work.

    The hotel is quite new and you can feel that. Nice facilities and friendly staff.

    Stayed in November 2023

  • Reviewed: 12 November 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Bran new hotel with lovely rooms and nice staff

    Stayed in October 2023

  • Reviewed: 23 October 2023

    9.0
    Comfortable Hotel
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 2 nights

    Whilst the receptionist was VERY Friendly and professional, he did not appreciate the fact that I had driven for over 7 hours to get there, arriving at 1am. With this in mind, I would of rather not have got into a discussion on the rewards card and just been given my room key

    The rooms were well equipped and the beds were very comfortable It was good that there were a few channels on the TV in English, something often overlooked

    Stayed in October 2023

  • Reviewed: 19 October 2023

    10
    Only the highest score!
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    All was good))

    Very quiet and decent place. New is always great! New furnishings and equipment, very welcoming staff, free parking. Very, very comfortable bed! I haven't slept so sweet and comfortable in a long time! Really, it is worth it! I recommend and only the highest score! We hope that the atmosphere of warmth and care for each of the visitors will not disappear with time))))a lot of nice little things in the room, a refrigerator and tasty surprises))8

    Stayed in October 2023

  • Reviewed: 12 October 2023

    9.0
    Very modern hotel with allot to offer.
    • Business trip
    • Solo traveller
    • King Room with Balcony
    • Stayed 1 night

    This hotel is really set-up for people visiting Brussels with a car, although it can be reached by public transport.

    State of the art hotel based in northern Brussels, just off motorway. Michelin star restaurant on roof! Views of city are amazing.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    10
    Super hotel
    • Business trip
    • Group
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    Super hotel. The most comfortable bed in the world! Lovely food. very clean

    Stayed in October 2023

  • Reviewed: 12 March 2024

    6.0
    Great value, but not the best location.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The bed really messed up my back. Located far from everything so dependent on taxi or buss

    Youtube on tv, free wi-fi, great view from room on top floor. Very helpful staff.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    Ideal location for those that need to make an overnight stay between their flights
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Room service was complex (you had to go to front desk to place your order).

    Nice modern hotel with all the bells and whistles.

    Stayed in February 2024

  • Reviewed: 27 November 2023

    4.0
    Horrible customer services post sales/stay when an issue needs to be solved.
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Horrible customer services post sales/stay when there was an issue need to be solved. Ping pang for almost one month, still did not have a proper closure !

    Stayed in October 2023

Showing 1 – 25

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