The facilities were a little basic, no safe or storage and the TV on the wall was tiny compared to the rest of the room and where it was situated. When you have children going to bed early (in a family suite), the TV is quite important. In fact the aerial was unplugged, so we had to locate the aerial by the wall and plug it back in. Glad we booked last minute and only paid €120 because when we looked a few months before, the price was around €200 and this would have been too expensive for what one gets compared to other local actual hotels, this is an unmanaged AirBnB with a few chocolate stickers on the walls giving it a quirky theme. Did not like the way the taxes were collected, leaving us to put exact cash in a box meant running around town for notes and coins. Charging the booking debit card could have been done. But overall it was money well spent.

Overall the room was spacious and comfortable for 4 people, situated in a central but quiet part of town. Beds are comfortable and the room airy when the windows were opened. Bathroom was new and clean.

Stayed in May 2024

Bathroom fan a little noise takes 15mins to go off. noise neighbours no sound proof for main door to room a sign requires people quiet after 10 especially if have young children. Electrical socket not attached to wall not very Health and and safety.

Nice large room plenty of space in quiet street. very quiet at night in street....... great idea for decor.

Stayed in May 2024

I read in comments before booking of people complaining about the cold shower and unfortunately this is still the case. Until this is solved, take your shower very early in the morning or be the 1st one in the afternoon if you do not want a cold shower.

The room was ideally situated for visiting the town. It is a fun theme, very comfortable bedroom and value for money. Communication was easy and we could store our luggage as we left late.

Stayed in April 2024

The bed was too soft

The location was fantastic

Stayed in April 2024

The only negative for us was the occasional smell from the sewers (which we have experienced before in other old cities in Europe), but not so much as to upset our visit.

We liked the quirky theme of The Chocolate Suites and also the excellent communication received from the proprietor. The room was clean and well presented and enough for our three night stay. The room was well stocked with coffee, tea and a bonus of some chocolates. The location was excellent, close to centre and with plenty of restaurants nearby. There was also a small, well stocked supermarket a few steps away. The underfloor heating in the bathroom was a nice touch.

Stayed in April 2024

Location is superb! We also really like the chocolate theme of the hotel. Coffee machine in the room was nice

Stayed in April 2024

Basic

Cost, location

Stayed in March 2024

Only one pillow. Lacked coffee pods for the coffee machine. States you get free toiletries but this is just soap nothing further.

Comfortable and spacious.

Stayed in April 2024

It was basically just the shower we didn’t like! And facilities a bit basic for the amount of money paid.

Fabulous location near the shops and a little to the side so not too noisy. Easy check in and a lift for luggage. Amazing art work on the walls. Chocolates on the pillow!

Stayed in April 2024

Shower - only one section could be operated

Location

Stayed in April 2024

Minor issues with hot water on the first morning, it was warm but only just. Let owners know and was great the next day

Great room size, clean and really well located. The look on the kids faces when checking in to a "Chocoholic room" was priceless

Stayed in March 2024

Beds were too soft in the sense that they felt slept in. Time for replacement I think. Bathroom was great but the shower didn’t have enough water pressure. We would have liked a big mirror in the room. There was enough space for it. Tv didn’t work. Not a huge problem, but would have been a nice to have. I saw another review commenting on this so if there are no channels and no streaming options, I’d suggest to just get rid of the tv altogether. We weren’t able to lock the doors from the inside. Though Bruges seems save, it didn’t feel so nice. Check in is from 3pm! Not 2pm as stated on the booking page.

Loved the large room, chocolate theme was great! Also the mosquito nets are brilliant! Great to be able to sleep with windows open. Location is fabulous. Chocolates were a nice welcoming touch! Everything you may need is there. Coffee tea, hear dryer, soap. Contact w owner went fine.

Stayed in March 2024

No staff on site but we was aware of that

Perfect location

Stayed in March 2024

Everything was fine, eccellent position!

Stayed in March 2024

There was very little not to like

It was very funky and very close to the center.

Stayed in March 2024

Does not have private parking lot, I had to park my car in the public parking lot 10 minutes away by walking.

Nice Hotel in a great location just a few blocks from the city center

Stayed in February 2024

The TV didn't work at all. I emailed the property when we were there but they never responded.

Everything was great (other than the TV which didn't work). Chocolates on the pillows, super comfy beds, central location, warm. Was a perfect place to stay as a family.

Stayed in January 2024

Not enough mirrors

It was in a good location and it was clean and comfortable

Stayed in February 2024

The doors dont lock from the inside if anyone knows your code they can just walk in

The beds were comfy and the location was awesome!

Stayed in February 2024

Excellent amenities, coffee in room, and a fridge!!! Fantastic

Stayed in February 2024

Nothing to note

Lovely novel theme and style to the hotel and room. So convenient to access everywhere in the old town. The room was lovely, great coffee machine, super shower and underfloor heating. Easy check in and access to room.

Stayed in February 2024

Our kids loved the chocolate themed rooms! The rooms were clean and a good size. The location was fantastic.

Stayed in December 2023

No free welcome donuts on the donuts suite :(

As soon as I arrive I was received with a fantastic smell of chocolate. Very nice atmosphere and awesome location.

Stayed in January 2024

There was no one there to ask any questions or over see the place and some other guests were a little noisy at night but that was just unlucky for us, no necessarily a regular issue

The room was lovely, big and clean and location very good

Stayed in December 2023