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Reviews of Hotel Wu Wei 4 stars

Kongoweg 23, 8500 Kortrijk, Belgium

#19 of 19 hotels in Kortrijk

Guests' Choice

Review score

Based on 49 hotel reviews

6.4

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.9

  • Location

    7.1

  • Facilities

    6.8

  • Staff

    7.5

  • Value for money

    6.0

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 2 April 2024

    7.0
    Not more than 1 night
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    I did not like the fact that there is no reception or customer service at all. Breakfast is totally not worth it.

    I liked the fact that they had a pool and spa area and the room was quite big compared to a regular hotel room.

    Stayed in April 2024

  • Reviewed: 27 March 2023

    5.0
    Extra costs were too high and so I would not go back there nor recommend it.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Receptionist was a little 'cold' and not very welcoming. Spa cost far too high so didn't use it. Breakfast expensive but nicely presented. Car park extra too was a surprise.

    Room was very good.

    Stayed in February 2023

  • Reviewed: 2 February 2023

    5.0
    Dissapointed about misleading information
    • Business trip
    • Solo traveller
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    I searched for a hotel with a charging station for my electric car. Wu Wei claims to have one on the website, but unfortunately they don’t. I had to check out and search for another hotel room.

    The room looked really nice! Staff was friendly!

    Stayed in February 2023

  • Reviewed: 19 October 2021

    7.0
    I real gem in need for some post corona TLC. I wil come back.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Sad they charge extra for the spa, so I did not use it.Did not look for it. In addition these large modern rooms look a bit as they could use some fresh paint, actualisation. Current main access road to city center closed for work, so quite a detour to walk to the center. They should give a free bike and alert that the is the case.

    Great discovery of this hidden gem. Breakfast was individually and healthy. Warm welcome, free extras such as early access to the room. Friendly staf. Great beds and excellent shower. Good safe parking space, close by city center.

    Stayed in October 2021

  • Reviewed: 25 July 2021

    7.0
    Zen
    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    De rust. Was enorm coronaproof.

    Stayed in July 2021

  • Reviewed: 26 April 2024

    3.0
    way overpriced / not giving what is expected
    • Business trip
    • Group
    • Suite
    • Stayed 3 nights

    No bath as promised on Booking and paid for, just a shower. Expensive parking, No free use of swimmingpool and sauna which, as we and our friends read online is included and the thing you pay quite extra for compared to other hotels. Facilities were not started up also even if we would have paid for them. Breakfast is youghurt with Granola, 3 different chunks of brown bread which falls apart when looking at it and for sure dry. 1 slice of ham, 1 pc of some kind of cheese, and small pot of chocopasta. Enough but far from the € 19 asked for. We decided not to have dinner there. Room spacious but very dated. Huge faded poster of probably Iceland where the TV was supposed to be and a small tv which can not be used when curtains are shut.

    Parking (However it cost way to much). Friendly person in breakfastroom. Quitness. Booking askes to write more but honestly we do not know what.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    3.0
    Disappointed
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very expensive for what it is and where it is located next to train station

    Nothing

    Stayed in March 2024

  • Reviewed: 29 November 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Nothing

    Stayed in September 2023

  • Reviewed: 17 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is a special atmosphere at Wu Wei. We liked it very much. Breakfast was take it or leave it, but for us it was very nice 🙂

    Stayed in August 2023

  • Reviewed: 15 September 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small breakfast

    Not too much people

    Stayed in September 2023

  • Reviewed: 12 September 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 7 nights
    • Submitted via mobile

    This is not a 4 star hotel!! The pictures online are very deceiving!!

    Stayed in September 2023

  • Reviewed: 11 September 2023

    1.0
    Absolute nightmare!
    • Business trip
    • Group
    • Suite
    • Stayed 5 nights

    The entire stay was disappointing. We couldn't sleep well because there was no air conditioning and it was very hot. The absence of window screens allowed mosquitoes to feast on us. Additionally, breakfast was not only late but also of poor quality with limited choices. I wouldn't recommend this place.

    Nothing.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    2.0
    Great hotel to stay, but was not good in a room emergency - very poor outcome.
    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 3 nights

    Had a nightmare trip. Firstly the room was not cleaned or turned down the first night. I left my belongings on the bed while going out for dinner, arrived back and there was a 'known leak' from the shower from the room above and arrived back to water pouring over the bed and belongings, and standing water on the floor. Was the moved to a small room (not a suite paid for) for the remaining 2 nights, when shown into the other room it had not been tidied either from past occupants, so had to wait 40mins while they just changed the sheets and that was it. Was the night before a race I was competing at so all of my compitition gear was wet and then a late night changing rooms with the delay was not good enough. No apology and only offered to waive breakfast charges for 2 nights even with the room downgrade and stress of the water burst. This is not good enough.

    I booked a suite room, which was a lovely room and the most comfortable bed. Very clean and modern rooms, lovely bathrooms.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    10
    I would stay again, thank you for having me 😊
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location was very safe and vest private, I would definitely stay again 💯 The place itself was really Tranquil, great peaceful atmosphere.

    Stayed in August 2023

  • Reviewed: 29 June 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    The bed was too soft for my preference and didn't provide enough support for my back. Additionally, I found the breakfast and dinner prices to be on the expensive side.

    The room was spacious and quiet, complete with a relaxing bath tub. The staff was incredibly friendly and always ready to assist. The hotel's design added a nice touch to the overall experience.

    Stayed in June 2023

  • Reviewed: 28 April 2023

    3.0
    overly expensive for nothing
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    A big thank you to the receptionist who allowed me to take shower in the spa after my room was vacated. so kind of you. I don’t have any problem with people who work. over all.. wu wei is just a hype.

    not worth the money they charge. open bathroom & toilet. in the name of modernity and contemporary design it looks like a run down place. not classy at all.

    Stayed in April 2023

  • Reviewed: 25 April 2023

    3.0
    Expensive for what you get, you get very little.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    First night their lift did not function on our return, so we had to user a small steep staircase - I'm no longer firm using those, but on ascending the stairs I almost didn't make it, plus there were more to negociate after we got to the 1st floor, also steep, only the rickety one had a handrail. The bed was comfy but almost impossible to rise from unless perched on the very thin edge. The other facilities, breakfast room, bar and restaurant were only available with some steep steps, and never seemingly open. This claimed to be a 4 star hotel, I wonder how. The facilitiy in the room was a kettle, one spoon, 2 cups with 2 teabags no coffee to speak of(day #1 there was half a teaspoon of instant in a reused small jam pot, with some coffee creamers. I had a drink looking like coffee then, but coloured water was the flavour. The buildings could have a lot better maintained, as all was old and needed proper maintenance by builders, the finish on the room was a "modern" cement finish, not my like, the room was amply sized, the only thing going for it. The bathroom was off to the side, and had a large bath with a seperate wet floor shower(good). In all the furnishings were limited with 2 old chairs, a large old coat stand and 2 footstools for bedside tables. they could do better.

    A strange place, Our room was at the front of a house overlooking a busy junction with no access to it - would have been nice as we needed to go to a function 400m further out of town, but had to use the back/main exit and a cycle path instead. The location was the primary reason for booking there. It was also around a 10 minute walk, gain along the cycle path to the main station platform concourse. It was at least clean. As for the SPA, nothing was mentioned.

    Stayed in April 2023

  • Reviewed: 13 October 2022

    9.0
    This was a very pleasant surprise. Way better experience than what the score might suggest.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    When calling the hotel the automatic answer is not exactly in line with the feeling and philosophy of the place, but that's a minor thing.

    Very nice place with it's own identity. Beautiful big room and nice breakfast.

    Stayed in October 2022

  • Reviewed: 9 June 2022

    8.0
    Best Spa experience
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    price was a-bit on the higher end of the budget

    amazing Spa facilities along with comfy beds Jo was really welcoming at this place

    Stayed in June 2022

  • Reviewed: 7 June 2022

    3.0
    Dreadful.
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    just about everything. awful soulless property, non secure parking, poor bar. Advertised with a swimming pool but not actually the case. A pre bookable optional extra for additional money. A totally over priced hotel for what is actually offered. The Park Hotel in town offered so so so much more , which is we’re we spent our evening.

    shower and bed

    Stayed in June 2022

  • Reviewed: 12 May 2022

    4.0
    Never and never again
    • Business trip
    • Solo traveller
    • Suite
    • Stayed 1 night

    -Far too expensive -Hotel needs urgent maintenance (paint falling from walls, lights not functioning well, reception looks very outdated) -Room: shower did not have warm water, bathtub shower head did not work, no mini fridge, very small TV, windows to open in room not practical, dirty spoons for coffee/tea) -Restaurant: dirty cutlery and glasses, water from tab put in bottle and sold for 9 euros, orange juice not fresh, but put in small bottle, no regular milk available -Staff: strange behavior, no apologies for cold shower, manager was receptionist and working in restaurant, receptionist at night asking strange questions Felt like hotel was in financial crisis (lack of staff,

    NA

    Stayed in May 2022

  • Reviewed: 2 January 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Just 2 rolling papers for 2 days . No change of towels and different price of car parking on website it is 10 euros per day. Finally i think the breakfast was pretty short for the price.

    Amazing spa . Unique experience on the saunas and swimming pool. Amazing experience in the spa.

    Stayed in January 2022

  • Reviewed: 26 July 2021

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Wifi code not available in the rooms despite me checking in very late.

    Stayed in June 2021

  • Reviewed: 28 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

Showing 1 – 25

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