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Reviews of YUP Hotel 3 stars

Thonissenlaan 52, 3500 Hasselt, Belgium

#16 of 18 hotels in Hasselt

Guests' Choice

Review score

Based on 258 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    8.8

  • Facilities

    7.5

  • Staff

    8.6

  • Value for money

    7.5

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 28 April 2024

    9.0
    Cosy, quiet, super comfy bed, good wifi, really good breakfast that in the end I was glad I got.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    My only suggestion is it needs a strong reading light on the bed. I had my head torch so was fine, and the desk was fine, but hard to read in bed with the dim night lights.

    Cosy, quiet, super comfy bed, good wifi, really good breakfast that in the end I was glad I got. I was there for a conference so all for convenience. I hired a bike using Mobil to get around Hasselt and (as was three days) that was worth every penny. Free coffee/tea available in the lobby all the time which was great.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good price and excellent location.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    6.0
    OK, but needs a deep clean
    • Business trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are as per the reviews, a bit on the unclean side. I had a fake eyelash in the sink and don't look under the mattress or behind the TV.....Best not to know.

    Good price, small room that suited a lower budget and that is clearly stated on the website.. Staff were friendly.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    6.0
    Smaller than small
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    They call them cabins, not rooms. And that's what you get. An incredibly small room in which the bed is in a kind of box, so the inside person needs to wake up the other person if they want to go to the toilet in the night. Toilets don't have a door you can close. Illumination is minimal and the cabins are decorated in dark blue and black so everything is dark. In the morning, instead, you cannot darken the room. Air circulation and room temperature are centrally controlled so there nothing you can do about it. The expression that you're there only to sleep has been honored! And therefore the price is adjusted

    The price is probably unbeatable, but the size of the room explains why it is so cheap. Breakfast is excellent. Staff very friendly. Good condition of facilities, looks quite new. Lift and nice sitting are in the lobby

    Stayed in April 2024

  • Reviewed: 13 March 2024

    8.0
    Relaxed and chill stay
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Location was close to everything. Staff was very friendly and helpful. Rooms are well decorated and well taken care of. Bathroom was clean and the view was nice. Where the room was located is quit in the night so that’s good to me. 😊👍🏾

    Stayed in February 2024

  • Reviewed: 9 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small room

    Nice hotel in close to center, good price quality

    Stayed in March 2024

  • Reviewed: 17 November 2023

    9.0
    confortable
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    •dark room •no place to keep luggage when you need wait time to make check-in

    •location •price •cozy flat

    Stayed in October 2023

  • Reviewed: 8 November 2023

    7.0
    OK - good value
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Room was 'quirky' - which in 'estate agent speak' equals small ! It wasn't too bad for one night though

    Staff very helpful - especially in the morning when I needed a taxi at short notice

    Stayed in October 2023

  • Reviewed: 26 October 2023

    7.0
    Good
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The light switches were strange and in two different rooms I stayed in there was an issue with the bed light switches and which light they were connected too changed every time.

    Location, shower and vibe of the hotel

    Stayed in September 2023

  • Reviewed: 26 October 2023

    7.0
    Good
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The light switches were strange as they would change which light it was attached too.

    Good location, beds were comfortable. Shower was nice

    Stayed in September 2023

  • Reviewed: 6 October 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    a little noise from others, a little wait at reception

    room could get dark

    Stayed in October 2023

  • Reviewed: 28 September 2023

    8.0
    It was a great and relaxing place.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit more space. Like a table and a chair in the room.

    Breakfast had everything you need, eggs, sausages, cerials, vegetables, Croissants, Juice, water.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    8.0
    all good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    A thin door insted of curtain for the toilet would be nicer (but it was clearly mentioned at the rooms description that the bathroom is "in suite" so we knew before booking)

    Very convenient location, modernly designed, coffee shops, pubs and restaurants in 5min walking, parking at 10min walking, central but quiet neighborhood

    Stayed in June 2023

  • Reviewed: 21 August 2023

    8.0
    nice hotel, good location
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    the price 210.- per night is too high, which means for me they rise prices when demand is high :) it is not worth 210.- meaning the bed you cant access from 2 sides for example so always one needs to climb over

    nice hotel, nice staff

    Stayed in August 2023

  • Reviewed: 18 August 2023

    8.0
    Great value for your money. Highly recommended!!! Thank you.
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Light in the room was a bit too little.

    Super friendly staff. Very welcoming.

    Stayed in August 2023

  • Reviewed: 17 July 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    X

    Location and nice staff

    Stayed in July 2023

  • Reviewed: 10 July 2023

    6.0
    Needs to be described as a cabin bed on booking.com
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed sheet had rips/holes (hidden under pillow). Only replaced after two of three night stay. Mattress was uneven so was a roll together. Conditioner and shampoo empty. Should be checked and topped up. Charged for coffee (no coffee or drink making facility in room). Asked for use of an ironing board. Told to speak to reception. Who then said they didn't have one. Shower unable to be on cold? No do not disturb sign for room so door opened when we were in the room late morning getting ready a long journey from UK. Maintenance noise (drilling).

    Close to train station. Aircon good. Was available for a last minute booking.

    Stayed in July 2023

  • Reviewed: 27 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    We waited quite a while to be checked-in since there was no one at the desk in the afternoon when we arrived. The room was very oddly laid out and extremely small

    the location

    Stayed in June 2023

  • Reviewed: 22 June 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights

    I really liked pretty much everything this place. Location, price and, staff were polite. coming from USA jet-lack sometimes is not good and the night staff were very understandable. Thankful for that.

    Stayed in May 2023

  • Reviewed: 19 June 2023

    6.0
    Okay hotel for the price
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    The staff didn't greet me when entering the hotel and it took some time for them to acknowledge me. They also were busy with other stuff and chitchatting with each other while checking me in. I'm not expecting a 5-star treatment from a hotel in this budget range, but just being nice and acknowledging the costumer would be nice. I've also read you get some cava when arriving, I saw the setup with the bottle but was never offered some. The fact that the whole bathroom was open and had no door could also lead up to tome awkward moments if you're not that close with the person accompanying you.

    It was a good price for the room, but lots of the facilities were poor quality. I liked the overall "more special" look of the hotel. The location is also good, and I just parked a few streets further, which was free.

    Stayed in June 2023

  • Reviewed: 9 June 2023

    8.0
    Accessible and straightforward accommodation
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    All was good.

    Good value for money

    Stayed in May 2023

  • Reviewed: 1 June 2023

    8.0
    Fantastic location, clean facilities and lovely staff.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    My mum's room was ice cold and were unable to get the temperature up.

    Perfect size, not too big, not too small.

    Stayed in May 2023

  • Reviewed: 1 June 2023

    8.0
    Amazing, will definitely stay again.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Well my room was terribly cold, so had to make an exchange with my son, so I do feel the temperature thermat should be flexible for everyone.

    -Well not speaking any French at all and having a wonderful receptionist via phone and at desk communicating extremely well was a delight and to add she presented me with a glass of bubbly, which was definitely needed after the long trip from from London.

    Stayed in May 2023

  • Reviewed: 24 May 2023

    8.0
    Great value
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noise level from street.

    Great value.

    Stayed in May 2023

Showing 1 – 25

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