The room wasn’t really clean… I found several times hairs in the bed, shower… and the corner of the shower was dirty

The originality of the hotel was funny and great! Staff was really nice !

Stayed in June 2021

Open bathroom in the room, bed not incredibly comfortable and smelt smoky? No tea or coffee available in the room?

Funky and cool hotel, clean and friendly staff.

Stayed in May 2024

Room wasn't really clean (lot of dust, limescale in shower,..). No door for bathroom (no privacy), had to climb over the other person to get out of bed

Close to the center, very soft towels. Overal it was ok for the use we wanted (just a quick sleep after a festival)

Stayed in May 2024

Room way too small Only one double bed and 2 adults staying .. needed 2 separate beds which was requested when staying but didn’t get .. no room for another bed anyway

Great breakfast

Stayed in April 2024

Intense and no stop DRAIN noise in the wall behind from 9am sharp, and not a single or fake word of apology when i had to check out in rush. Why not to advice reparations are ongoing? Why they sell rooms at 5rd floor? Benefits beyond customer wellbeing. If i were not already awake from 5am due to lag, in order to have bags meridianely packed, they would had damage ears. Do not carry ceramics either. Unfortunately to add photos will not provide the noise recording level. Maybe booking.com may add this feature in the future. Morning receptionist did not sign or stamp the invoice, either may that be too much work to do ...

The welcoming was good, but only that

Stayed in April 2024

The rooms were dusty when we arrived and there was trash besides the bed. We arrived on a Sunday and the rooms weren't cleaned until Wednesday and only because I complained at reception. If not they probably wouldn't have cleaned the rooms!! There was no soap in the container at the hand wash basin was empty. The invoice I was given at the end was in Dutch and stated that I paid too much. When I asked what the Dutch sentences meant, I was not given an explanation in English but they printed new different invoices that did not have the extra amount on it. I feel cheated and if this was revenge for complaining about the dirty rooms and lack of cleaning. We stayed 5 nights and they only cleaned ONCE and only because I told them to!

Internet was working. Recommendation regarding parking

Stayed in March 2024

Het zalige luxueuze bed.

Stayed in March 2024

The hotel WiFi did not make it to my room, perhaps due to its location at the end of the corridor. But that was not the only problem. The soap dispenser at the sink was empty. When I tried to use the soap from the shower, I found that there were 2 bottles of shampoo and one bottle of conditioner affixed to the shower cabin. The shower itself offered a range of water temperature from scalding hot to hot. Not that I intended to take a cold shower. The glass panes forming the entrance to the shower did not close. So I was afraid of causing flooding when using the rain shower.

Stayed in March 2024

Very kind host at the lobby We made use of the new rooms which were very nice

Stayed in March 2024

Proper en zalig bed

Stayed in January 2024

everything is flawless

Stayed in November 2023

everything is OK . I would like to return to this hotel

Stayed in November 2023

•little dark place .no light to read next bed •no place to keep your luggage when need wait for the hour of check-in •not very friendly staffs

•Elevator •Localization •Style •Price

Stayed in October 2023

The Staff working here were very friendly and professional. The location is great for walking access to the main city center.

Stayed in October 2023

Japanse style slapen in cabines.

Stayed in September 2023

not possible to close the window, earing the noise in the street noisy ventilation continously working all night despite airco off no soap at the sink toilet paper dispenser not set properly had to ask 3 times for an invoice (at the reception, Booking messqage, phone call...)

central, easy access friendly staff

Stayed in September 2023

The room was unclean

Funky decor

Stayed in August 2023

The colour inside all black made me sick.black in and out dark interior made me feel I'm in grave.need to put light colour for interior walls to make it lighter.

The staff was helpful.

Stayed in August 2023

No light in room (although superior double), no fridge, hairdryer defect

Location

Stayed in August 2023

Nothing

Amazing lovely place

Stayed in August 2023

Price is high for small room

Close to station

Stayed in July 2023

The rooms are called "cabins" for a reason. Beyond the bed-cave, there's no "room" to speak of. It's all super tight and super dark. Also quite old and in need of repairs.

Staff was friendly and helpful. Enjoyable breakfast, better than expected. You get a cozy bed-cave to cuddle up in your PJs all day, with power outlets and plenty of space for phones, books, snacks and the like within arms reach.

Stayed in June 2023

nothing

lady in the Reseption very nice

Stayed in June 2023

nothing

nice guys in the reception 👏👏

Stayed in June 2023

The black decor on the inside wasn't really to my taste but was original for sure.

The staff were very helpful. The room was comfortable and clean. The breakfast was great. Thank you to the staff for helping me to fill my flask each morning. The black on the outside helped me to find the hotel in an unfamiliar city. Hasselt is a very nice city.

Stayed in May 2023