Our trip was overshadowed by a series of bad experience in this hotel. I wouldn't strongly recommend you look elsewhere. My rating would have been 0/5 if the system allowed it. 1. The toilets are in dire need of renovation. The shower head is tiny and doesn't cover your body. The shower tub was yellowish and looked disgusting 2. The hotel is non-smoking yet I smell this stinking smell as I goto my room once 3. The nightclub starts at 10pm and while we stay in the lobby it gets very loud & disturbing, add to this fights happen there and you hear ranting and screaming 4. The breakfast was mediocre and doesn't represent a 5-star hotel, the menu also never changes, we had the same food for 3 nights in a row 5. When I forgot my card key inside the room, I asked them to bring a new card key. They refused and told me to come down if I wanted one. 6. The hallways are nosiy with no privacy, you can hear what's happening inside easily. The food of room service is left outside rooms and can be left there for hours and sometimes a day until a staff member comes and picks it up! 7. The smell of the bed smells terrible, it smells like a mix of sweat and muck. After a nice shower the last thing you want is to sleep on it. Overall it was a terrible experience, there is not a single thing I can recommend. This might have been a 5-star hotel 15 years ago. Today it's a 2-star hotel at best.

The location is close to many landmarks

Stayed in June 2023

Excellent hotel not far from the airport (10 min drive ) and close to the old downtown (bab Bahrain) only 10 min walking. Just in front of the hotel there is a good mall (moda mall) and the hotel provide shuttle bus to city center mall, often. Nice place and friendly and attentive staff , above alla the director George, thanks to be attentive to my requests. The room also quite spacious and comfortable, clean and tiny. Also the food was good ( I tried for dinner ) and breakfast buffet very reach and various. The area around safe and lively even if the rooms was very quiet, overlooking the pool

Stayed in June 2023

The Air conditioner was too bad . And hot

The location

Stayed in June 2023

1- The hotel five star but furnitures are old and need replacement 2- Pool not that big and areas around it look like 70’s 3- limited breakfast Ex: no fresh juice 4– night life limited to lounge with dance show only.

Helpful staff

Stayed in May 2023

Very noisy AC room 107 , the staff all around are not smiling at all ,

Location, the Japanese restaurant and swimming pool, size of the room . As well the LAVAZZA COFFEE WAS GREAT.

Stayed in May 2023

Room had bed smell. Bathroom had water leakage. Reception reply was non satisfactory.

Location is good. Swimming pool is good.

Stayed in April 2023

everything is very old

location

Stayed in April 2023

Good rate

Stayed in April 2023

everything was great, but the breakfast had very little options and choices

It’s a little bit old, but very antique

Stayed in March 2023

cleaners after 11PM between the rooms talking in loud voices and trolleys moving around.. room Bathroom is not clean

Stayed in March 2023

the rate- as I didn’t expect a high rate without breakfast

near to city center

Stayed in January 2023

poor customer service both front desk & waitress at restaurant. at check out, they refused to issue an invoice since i booked via booking.com. weird!

location

Stayed in December 2022

Location, breakfast, spacious room.

Stayed in November 2022

the room quite small in size

nice hotel and great location

Stayed in December 2022

service

Stayed in December 2022

extremely old building. dated facilities. Nothing modern and the elevator smells awful! TV channels mostly scrambled.

location close to Avenues Mall

Stayed in December 2022

Staff were amazing: professional and kind Great room: clean and comfortable I asked for a wake up call. I had left my phone off the hook the night before by mistake and the staff knocked on my door at the correct time to make sure I woke up. Generally really impressed! Next time I'm in Bahrain I'll take my family here. I asked for a taxi to pick me up at 430 am they had it there waiting for me.

Stayed in December 2022

the cleanup service and the toilet

location and price

Stayed in December 2022

When we first arrived, there was no one at the front door to help us with our luggage. Moreover, we we not able to watch the World Cup in our room because there was no sports channel to view it. Finally, there were problems viewing the World Cup in the pool area because there were signal problems from time to time. We were unable to see all matches because of this.

Stayed in November 2022

receptionist wasn’t welcomed enough, also found it hard to sleep until 4am because of noisy and party so might I have my money back.

Stayed in November 2022

Renovation works

Stuff, location, comfort

Stayed in November 2022

The hotel is old and dirty, not five stars. Someone constantly walks knocking on the door, and you can hear everything in the morning when people go to breakfast. Half of the declared items were not in the room, there was not even a balcony. There was also no iron and ironing board. I left 1 day early, I couldn't stay there, it was very uncomfortable. There was no hot water.

Good location and breakfast. Responsive staff.

Stayed in November 2022

customer service

location

Stayed in November 2022

VERY OLD HOTEL AND DOES NOT DESERVE A FIVE STAR. DOES NOT WORTH THE PRICE I HAVE PAID!

location, cleanliness, service

Stayed in November 2022

Nothing

The location. The good breakfast

Stayed in October 2022