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Reviews of EZ Suites

Unit 1, 1st Floor, Block B, Kompleks Abdul Razak, Gadong, BE3517 Bandar Seri Begawan, Brunei Darussalam

#10 of 24 hotels in Bandar Seri Begawan

Guests' Choice

Review score

Based on 277 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    9.0

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    8.6

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 26 April 2024

    9.0
    Great stay
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Would be great if there is a capability to pay online. Currently you can only pay by cash onsite or via credit card bu coming in to their office

    Good room size, clean and tidy Location good value for money We are walking distance to the mall

    Stayed in March 2024

  • Reviewed: 14 April 2024

    8.0
    Stay was great.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights

    No laundry service

    Staff is helpful and friendly. Location are so perfect. Clean room.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Staff are very good, and helpful, taking care, fast response and, very good location near by the airport and capital mal
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothin

    Many thanks to the hotel staff, they assisted me very good upon my arrived since it’s self service check in, its Located on heart of city, near by capital mall and MCD, Jolibee etc, all just by walk, room are clean and good for couple, near by the airport off course, if you’re families with two small kids it’s still ok ☺️, overall it’s ok and sure I will come again

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Need to take care for room cleaning like the bed
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    After sleep my family got mites from the bed

    The location very good for foods, shopping etc

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hallway is hot even if there is portable aircon. No meal options esp. breakfast and we visited during Ramadan so there are no open restaurants nearby.

    Location is right in the centre. Close to malls and with a lot of restaurant options. There is no reception area so make sure to coordinate with host prior to arrival to minimize waiting time at the door as it requires code to enter

    Stayed in March 2024

  • Reviewed: 21 March 2024

    7.0
    Good location. Poor wifi (required for checkin and communication)
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi was horrible. This is an issue because this is an entirely digital hotel - without wifi you can’t check in to send picture of payment or to get codes to your room. We couldn’t order a car and had to wait 30 minutes until the wifi came back on line. Only warm water to drink. The cold setting in the water filter was 35 degrees.

    Good location, right next to the market.

    Stayed in March 2024

  • Reviewed: 20 February 2024

    9.0
    Best and comfortable stay, worth it!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Something bad smell coming inside the toilet, eventhough i spray with perfume

    Small but comfortable to stay

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    excellent
    • Business trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    have to use stairs, inconvenient for travellers

    clean and new with self check in

    Stayed in January 2024

  • Reviewed: 17 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The location was fine but the room had only 2 hangers and one small table, so I had to keep most of my belongings in my backpack. I saw a big cockroach the evening I arrived so I didn't leave anything on the floor:) Otherwise the hosts were helpful, they arranged an airport taxi at the correct price, and the conversation was only on WhatsApp. Nothing to complain about.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    8.0
    TQ very good.
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Wifi

    Easy to get

    Stayed in February 2024

  • Reviewed: 7 February 2024

    8.0
    Everything good and good pricing.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    Just lacked a shelf or desk more to put our items, and maybe it would be nice to get universal wall plugs or adapters provided for international travellers.

    Good value for money, nice staff.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    8.0
    Overall, it was good for a traveller if you’ll just sleep and go for tour the next morning.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom has a smell and was not cleaned properly. There are little poop underneath the toilet cover.

    The property has good location, good for a solo traveller and comfortable as well.

    Stayed in February 2024

  • Reviewed: 15 January 2024

    7.0
    Good
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Smell from the bathroom

    Good location

    Stayed in January 2024

  • Reviewed: 8 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very good location, near shopping centre, food court and night market.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    nothing. everything is good for me

    near Mall and supermarket, easy check-in, quick respon via whatApps by the hotel receptionist, safe area, easy to find food if you are hungry.

    Stayed in January 2024

  • Reviewed: 31 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room space

    Easy to find halal food, good location

    Stayed in December 2023

  • Reviewed: 7 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nice & clean.Great location

    Stayed in December 2023

  • Reviewed: 19 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The only thing that would make it perfect would be if there was a fridge in the room or the corridor. Except for that, everything was great.

    It was great, the hotel is close to the airport (taxi) and to the city centre (bus). The room has everything you might need. The self check-in system works well, and the staff answers really fast if you need anything. If you get the chance to be around, you should pass by Brunei, the people are very friendly, the food is nice and you will see what very few people get to see.

    Stayed in November 2023

  • Reviewed: 3 November 2023

    7.0
    Good
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    1. No Qiblat direction on the ceiling 2. Not enough space to hang clothes 3. The concept of having a safety box for room pymt

    1. Security 2. Good location 3. Value for money 4. Netflix

    Stayed in October 2023

  • Reviewed: 30 October 2023

    7.0
    Marvelous!
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 2 nights

    last minute inform credit card extra charge of up to 3%, Not only during the booking confirmation but also during the pre-book WhatsApp conversation. On the last day, the check-out procedure was informed.

    Stayed in October 2023

  • Reviewed: 27 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Sadly, the bathroom had an odour of damp water. You adjusted quickly, but it's a smell that shouldn't be there

    Great location close to multiple eateries and Gadong Markets. The compact room was comfortable with a good bed. We had room 5, and if you have a lot of luggage, you will struggle to fit it in the room There's no reception or contact with staff. Everything's done via What's App, which is easy and works well. There is a digital key lock to enter the building and room. Easy to use with great security The bathroom is tiny, and if you're 100kg or more, you'll struggle to get into the shower.

    Stayed in October 2023

  • Reviewed: 20 October 2023

    8.0
    Overall im satisfied
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Water heater is not hot, have to shower cold 😢

    Tv, comfortable bed & air conditioning

    Stayed in October 2023

  • Reviewed: 9 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was good 👍 Good location near mall and food places

    Stayed in October 2023

  • Reviewed: 3 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The room was small but nice and good value for money.

    The host was very responsive through WhatsApp. They were very helpful by storing our luggage for us until we were going to the airport. Close to the market and the mall.

    Stayed in October 2023

Showing 1 – 25

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