It was not good that the room password was on the door and anyone could have picked it up. Indeed, someone actually did know the password and tried to open my door whilst I was having a bath. There are no other security on the door so luckily I had a counter measure that prevented anyone opening the door. The TV did not work either.

The location was pretty good and it was decently cleaned.

Stayed in January 2024

air condition is very cold at night, should be adjustable

its convenient for passengers on transit to have a place to rest

Stayed in January 2024

There was no staff at the reservation counter at all. The place a little bit creepy to me.

convenient for transit passenger.

Stayed in November 2023

- Communication with operator hotline and email unreliable. - unavailability of the room after business hours (room is hired usually so you can rest after business hours) - Price a bit expensive (according to its amenities) - Ensuite low on toiletries (1 set toothbrush only provided) - mugs and kettle are provided but no tea or coffee available (plus kettle is dirty)

- Glad there is room like this at the airport. - Room has its own ensuite - Standard complementary water limited to 3 bottles in total - TV provided - comfy bed

Stayed in October 2023

No hair dryer

It's inside the airport which helps us to cope 15 hours lay over

Stayed in September 2023

Good location. The hotel is right in the airport, don't need to go through immigration, once you get off the plane, after security, it's right there downstairs, perfect for long layover flights. Make sure you get the "PASSCODE" for the door lock in advance to get into the room, since there's no one to assist you when you get to the hotel. There is no bottled water in the room, but you can use the "redeem code" ,which is written down at the back of the receipt that you get after the staff knocks on the door to ask you pay for the hotel fee, to get some water/snack from the machine in the airport. Wish we had known that before we check out!

Stayed in August 2023

only can stay for 12 hours, and the staff was missing while i need assistance.

Perfect location for layover at BWN airport to catch the next flight in 12 hours.

Stayed in September 2023

no staff on site to reach for help. The management could have spend more money to maintain or upgrade the walls and facilities - shower head, shower curtain, get rid of moulds, cleanliness of bed sheets and quilt.

convenience and great place to rest cos we were the only residents there

Stayed in August 2023

Loud from airport noises

Amazing location, good for a long stopover

Stayed in June 2023

Shower was a bit hard to adjust to get warm water.

Had a great rest during 7 hour stop over after our flight times were changed.

Stayed in June 2023

less amenities, got only towel and 1 bottled water

great location on the inside of airport, shopisticated door with password, fast wifi

Stayed in April 2023

No internet and entertainment

Location location location

Stayed in April 2023

A comfortable place to stay and rest if you're on a long layover transit flight.

Stayed in February 2023

no hair dryer

Stayed in February 2023

The hotel is located IN THE AIRPORT TRANZIT ZONE. BOOK ONLY IF YOU DONT PLAN TO LEAVE TO THE CITY. NO BREAKFAST, NO DINNER. TO GET TO THE CITY YOU HAVE TO PASS THE BORDER. Could be very good if you need to oversleep one night and fly away early in the morning. NO CARD PAYMENTS IN 21st century. Ah ... They want you to pay in local currency which is very inconvenient. They write that terminal is broken, but I understood it was never was working. Just an excuse. Difficult to find if you don't know. GOOGLE sends you outside of the airport. It took me 1.5h to get out to know that I have to return back to the transit zone.

Room is clean, nice place to stay if you DO NOT PLAN TO LEAVE TRANZIT ZONE.

Stayed in February 2023

There wasn't any soap the mat on the bathroom floor was filthy..

Bed

Stayed in May 2024

Only cold showers as the hot water service was under maintenance. We wanted the shower and was very disappointed

Close and handy

Stayed in January 2024

I booked the room for 12 hrs. after 7 hours (what was in the middle of the night for me) someone came nocking (very hard, loud and 3 times in row) asking me to pay. Onr hour later again. I was promised 3 codes for vending machine - only one worked. No windows.

conveniently located.

Stayed in October 2023

I was given three vouchers for the vending machine which I thought was nice of them, but the vending machine that I did want to get food from - ie cup noodles, was not working therefore I had to substitute for chips, chocolates and a drink

Stayed in October 2023

The bathroom floor drainage plate was raised and nearly cut my foot

Cleanliness and convenience

Stayed in September 2023

found a huge cockroah alive inside the washroom! reported to the nest dayroom but totally no response at all! it's totally unacceptable!

convenient for layover

Stayed in June 2023

Nothing

Perfect location for layover

Stayed in May 2023

The place is not clean, and the smell of urine in the bathroom suffocates the breath, and the toilet is stained with urine. The water in the bathroom comes out with a smell of rust. I could not take a shower with it, and I hardly washed my face.

The hotel is in the middle of the airport, close to some cafes and restaurants, and you are one minute away from the place of the plane that will take you

Stayed in June 2023

Room was dirty Bathroom smells urine Toiletry not complete

WiFi in the nest

Stayed in May 2023