Rua Pamplona, 1315, Jardim Paulista, Sao Paulo, CEP 01405-002, Brazil
#250 of 765 hotels in Sao Paulo
Guests' ChoiceBased on 73 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.3
Staff
8.8
Value for money
7.8
Free WiFi
8.0
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Showing 1 – 25
Reviewed: 20 December 2023
Edvards
LatviaThe breakfast was average
Stayed in November 2023
Reviewed: 12 December 2023
Leandro
United KingdomThe price was too expensive for the hotel
Spacious and bright
Stayed in November 2023
Reviewed: 1 November 2023
Roland
NetherlandsInitially, the WiFi did not work, but the staff helped in solving the problem.
A very pleasant and conveniently located hotel. The room was comfortable, with a really good bed. I very much enjoyed the breakfast. The staff was very friendly and helpful.
Stayed in October 2023
Reviewed: 5 October 2023
Douglas
United KingdomNothing really. It’s on a steep hill but so is most of São Paulo!!! 😄
Good location, helpful staff, really good rooms for when on business with large desk and work area. Breakfasts were amazing (daily variety) and balcony with an amazing view was a bonus! Colleague used the pool, while small was good enough to feel like you’d had a swim. All-round excellent value.
Stayed in October 2023
Reviewed: 27 April 2023
Michiel
GermanyGood location. nice staff
Stayed in April 2023
Reviewed: 30 December 2022
Daniel
SwitzerlandEnglish knowledge at the front desk was not sufficient for an international 4-star hotel in the main economic city of Brazil.
Hotel is centrally located around 700m from Avenida Paulista and the shopping area within Jardins area. Hotel as a decent pool and gym on the rooftop. Nice choice of food with different fruit juices / fruits at the breakfast.
Stayed in November 2022
Reviewed: 30 December 2022
Daniel
SwitzerlandEnglish knowledge at the front desk was not sufficient for an international 4-star hotel in the main economic city of Brazil.
Hotel is centrally located around 700m from Avenida Paulista and the shopping area within Jardins area. Hotel as a decent pool and gym on the rooftop. Nice choice of food with different fruit juices / fruits at the breakfast.
Stayed in November 2022
Reviewed: 22 November 2022
Silvia
Argentinathe breakfast, not healthy at all, not vegan at all. Coffee wasn t very good, either. The kitchen is very low level, we stayed for dinner once and after 40 minutes we’ ve got a sandwich and a omelette that seemed bought in a chesp bar.
The room was incredible, large and well equiped
Stayed in November 2022
Reviewed: 28 September 2022
Geoff
New ZealandThe street is noisy and there is no chance for a restless night sleep unless you sleep through anything. A light sleeper would certainly struggle with the very late and very early morning street activity including heavy traffic and construction
The location is great with short walks to restaurants and cafes. The area is very nice.
Stayed in September 2022
Reviewed: 8 August 2022
José
BrazilOld and dirty air Conditioning Room cleanliness very deficient
Staff Bed Shower
Stayed in August 2022
Reviewed: 30 July 2022
Globalcarioca
United StatesI was on the 8th floor and it was noisy. (But, this is São Paulo -- not unexpected!) There were a few parts of the room that were dusty (behind the door).
The room set-up -- with the built-in desk behind the bed -- was great for working. Location was perfect for what I needed. The staff were very courteous and helpful. The trash bin in the room was coded for recycling -- nice touch.
Stayed in July 2022
Reviewed: 6 January 2022
Joe
United Statesthe staff does not speak english, there was coffee that passed its expiry date
convenient location, spacious rooms
Stayed in January 2022
Reviewed: 6 December 2021
Allan
United Statesthe staff was not as friendly
location
Stayed in November 2021
Reviewed: 13 November 2021
Crimmins
United StatesAs a foreigner I was expecting to be able to exchange currency to Brazilian Real.
The breakfast was adequate, coffee could be better, location off lobby was good.
Stayed in November 2021
Reviewed: 3 November 2021
Damivaldo
Brazilbreakfast could be better
location, room, reception service
Stayed in October 2021
Reviewed: 28 April 2024
Mauro
ItalyPoor maintenance. air con not working, toilet got clogged, shower mediocre. Poor quality toiletries. Also overpriced small bottles of water in the minibar
Good location.
Stayed in April 2024
Reviewed: 22 April 2024
Mario
ItalyGym is small, rooms not well sound-proofed, low quality breakfast.
Good location, friendly staff
Stayed in April 2024
Reviewed: 16 September 2023
Sergio
BrazilAs soon as we entered the room we found a used condom on the floor. They changed us to another room with the exact same configuration but the new room had a clogged drain in the shower. At the end, even Accor decided to not credit us with reward points.
The location. The management gave us chocolate with an excuse note to apology for the the mistakes.
Stayed in August 2023
Reviewed: 19 July 2023
Dmitrii
Russiaif you’re get used to 4 stars Mercure this hotel doesn’t have any common. Rooms are in very poor and outdated condition. No bathrobe, no slippers, no dental kit. Super glitchy internet, no sound proof rooms. Very poor breakfast, all you have a lot of bread and omelet.
The stuff is super friendly and hospitable. that’s the only +
Stayed in July 2023
Reviewed: 26 May 2023
Paula
BrazilBreakfast could be better, considering the wonderful Brazilian cuisine. It was below average. My room was not well maintained and there was broken lamp, broken picture on the wall, there is no sound proofing whatsoever and the rooms are super close to the elevator, so you hear everything.
The bed was okay, the room too. Location is great, really convenient. Staff is the star: friendly, kind, helpful, wonderful Brazilian people as its best!
Stayed in May 2023
Reviewed: 8 November 2022
Nitara
CanadaNothing
Everything
Stayed in November 2022
Reviewed: 17 October 2022
Eric
United Statesbreakfast wasn’t included.
Location
Stayed in October 2022
Reviewed: 15 September 2022
Eskonen
FinlandShower / bathroom area could had been cleaner. Operation of switches was totally messed up and confusing.
Bed was comfortable and big.
Stayed in September 2022
Reviewed: 27 July 2022
Jurij
DenmarkEverything
Stayed in July 2022
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