Clean

Stayed in April 2024

Parking attendants are not very friendly

Stayed in August 2023

Our check-in process was just a bit long (around 30 minutes) because the person helping us wasn't fully familiar with the system and process yet. He was very friendly, but staff should be better trained before helping guests with the process, if it's something that can take so long.

Cozy, spacious rooms with comfortable beds. Great location, clean rooms and bathroom, and nice friendly staff. We didn't have breakfast, but the restaurant seemed nice. Very close to the Athletico Paranaense stadium, ~12 minutes walking.

Stayed in June 2023

Wifi gave a lot of problems and was not the fastest, it's complicated to access the HDMI on the screen, the balcony have the air conditioning exhaust in, so the noise and hot air being blown on you kinda breaks the mood of being "out". Gym is small and not so equiped. in the bedroom the bathroom door was old, damaged and noisy. air conditioning system looks old, in general i think they could be better in the aesthetics giving the stars and location.

Staff were kind and helpful, the cleaning was excellent.

Stayed in February 2023

the breakfast could have been a little better for the price you pay off the deal packages

Stayed in October 2022

The swimming pool was not available because it was closed for maintanence. This is an important information. I should have been informed before. One of the reasons I chose this hotel was the swimming pool. I paid for something that was offered and we could not use it. Transparence is very important, if I knew before, I would have chosen another hotel.

Stayed in October 2022

Well, I had been all over the world with Marriott, high end hotels, sometimes I need change rooms a few times, due smell, cleanliness, noise, and molding…this place was on point, Valley’s, bar and manager, price wise very affordable. Your are the one that make the place not the place make you…

Stayed in September 2022

Great serivce, very clean and great location

Stayed in August 2022

room was a bit small

Stayed in July 2022

breakfast is perfect

Stayed in June 2022

Great location. Close to shops and parks. Valet parking staff

Stayed in April 2022

breakfast

Stayed in January 2022

Minibar reposition was delayed and did not take into account my previous consumptions. I wouldn't remember how many water bottles I drank—too much confusion while checking out for 30 reais. Weird.

Complete breakfast, a good option for people with dietary restrictions like me. I asked for personalized items, and they offered me delicious alternatives. Loved it!

Stayed in September 2021

Very clean, friendly and helping staff

Stayed in July 2021

Wifi could be faster.

The hotel is very complete with your standard options. Breakfast was included and had a good variety of options. The pool closed early during my stay so I was not able to use it. The room was spacious and comfortable. Wifi was decent but not high speed.

Stayed in May 2021

they couldn't provide late check-out options even though we requested for it upon check-in.

breakfast is good! location is very convenient.

Stayed in April 2024

Service was not the best. Room had electrical problems.

Lights not working, room had tons of electrical problems.

Stayed in July 2023

Extremely noisy day and night, large avenue nearby. The bed is not done: sheets and covers are folded and you need to prepare your bed yourself!!!! Not prepared for cold neither.

Équipement, swimming pool and decoration

Stayed in July 2023

Small room

Good Breakfast and staff

Stayed in July 2023

Parking was an additional 30 brl per night. I requested a room on a high floor and was given a 2nd floor room facing another apartment building. The pool was covered and there was no business co-working areas.

The location was good and the room was quite spacious.

Stayed in January 2023

The checkout process was unnecessary the way it works, we expected to just give the keys back and that's it, but instead, we had to wait in a long line because we had to wait for our turn. It was ridiculous. Also, we had to wait forever to get our car back, the valet parking was terrible, and the guy complained it was all alone... we don't want to hear that, we just want a great service, since we are paying instead of parking ourselves. I think they should improve all of these processes to make it an easier and more pleasant overall experience.

The best and most comfortable room. We had a balcony where we could enjoy the city view, it was great. We didn't use the pool but we went to check it out, the water was warm and very nice. The gym was cool, easy to use everything, it had a bit of mold going on a specific wall but we could smell and the area was 'isolated'. It was a great stay.

Stayed in September 2022

Breakfast stale bread. Room was freezing! When arrived , no blankets available! Then I got one ripped, torn

Stayed in August 2022

The facilities of the hotel are below average. We were given an upgrade in our stay but the TV was not working properly, the remote control was faulty, and the hairdryer was not heating. The breakfast service was below average - I believe they were understaffed as they had trouble in replacing the food from time to time.

The staff was very friendly and helpful throughout the entire stay!

Stayed in October 2021

There are no comments available for this review

Stayed in April 2024