Comfort, cleanliness and tranquility on the beach promenade! The staff was friendly and helpful!

Stayed in October 2023

everything

Great Staff, front desk Felipe, Ana and Pedro excellent, Dias from luggage excepcional.

Stayed in August 2023

in overall all staff does not speak other le languages, in my case I speak Spanish, English and German but in the check in the lobby was a little complex understand all information related to hotel because the staff in the lobby just speak Portuguese. I believe that is are opportunity area to hotel staff to learn another language

hotel is really confortable, the room is really nice. Hotel has two nice restaurants the food has good quality. tue whole staff in the hotel are really kind.

Stayed in June 2023

The hotel has 2 restaurants that are both open to the public for lunch and dinner (the service in both are intermittently good/bad, so if you eat here, you have a 50/50 chance of having a great meal (or a terrible one…). Lunch has always been good—dinners here, not so much.

The Ba’ra Hotel is probably the best hotel in Joao Pessoa. This was our first time staying here, but we had previously visited to dine in their 2 restaurants, and seeing a bit of their infrastructure, I wanted to give them a try. We were not disappointed. Our room was elegantly designed, although a bit small. The bed is large, and of good quality, but surprisingly not that comfortable, but the linens are incredibly soft—a great quality cotton. The bathroom is large and the shower is even bigger (and the water pressure is great). The hotel has only been open for about 4 months (since October 2022). I think they are still shaking the bugs out, but their future looks good. The hotel staff are almost all incredible: in the restaurant Iocá, the maitre Murilo and our waitress Valeria were excellent; Guillherme, who works at the reception was able to answer any question I had about the property; the mixologist, Ulisses in Iocá had an encyclopedic knowledge of the art of drink preparation; Luciano, who works as security at the entrance was as charming, friendly and helpful as could be; Aquila, the hostess in Iocá was a wonderful face for the hotel, as she was as friendly as she was r. There were many employees who I want to praise, but I cannot remember all their names. Guillherme explained to me that the hotel has 122 rooms; the name “Ba’ra” means “ocean”, the name of their rooftop bar/restaurant, “Orama”, means “view” (both of these words are from the native Tupi language). The hotel has a kid’s space (really cute!), a rooftop pool (warm water), a 24-hour gym (great machines) and a spa; you can use bicycles that the hotel provides free of charge; breakfast, which is included, has options such as mimosas, eggs Benedict or smoked salmon; the rooms provide cotton robes and they also provide complimentary spumante at check-in and welcome petit-fours in your room. Private parking is also complimentary.

Stayed in March 2023

nothing

wonderful staff . rooms are quite compact - but well equipped. nice breakfast- good service

Stayed in February 2023

I'm at a loss for where to begin with this because from the moment we checked in, everything seemed to drag on forever. We chose to spend New Year's here, expecting all the amenities they promised, but unfortunately, that wasn't the case. To make matters worse, they ended up charging us an additional 3000 Real on top of what we had already paid, simply for two people to attend the event after midnight. The manager had initially assured us it would only be 2000 Real. On top of all this, we decided to order room service a couple of times, only to wait for over two hours for the food to arrive. Not only was the delivery late, but the orders themselves were incorrect. Even when we first arrived and there were only four people upstairs, it still took over 30 minutes each time just to get a single drink.

The majority of the staff was polite and kind, but they were very slow when it came to do anything

Stayed in January 2024

Our room had several issues with electricity and it took several hours for them to fix. Also we had issues with hot water on the first day. They fixed but not something you would expect from a 5 star hotel, especially at this price.

Location

Stayed in July 2023

no place to work , poor internet , rooms are very small , they charge for the coffee pods in the room never seen this before in a luxury hotel

clean modern

Stayed in March 2023

not up to standard for a 5 star hotel. food comes out at different times, pool is extremely small, gym also quiet small, breakfast is ok but limited options.

location was great, staff fairly friendly.

Stayed in January 2023

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Stayed in April 2024

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Stayed in February 2024

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Stayed in November 2023

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Stayed in December 2023

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Stayed in October 2023

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Stayed in September 2023

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Stayed in June 2023

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Stayed in May 2023

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Stayed in March 2023

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Stayed in April 2023

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Stayed in April 2023

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Stayed in February 2023

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Stayed in January 2023

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Stayed in November 2022

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Stayed in October 2022