150 Estrada Professora Elvira Apolo Benetti, Gramado, CEP 95670-000, Brazil
#56 of 121 hotels in Gramado
Guests' ChoiceBased on 139 hotel reviews
9.1Cleanliness
9.5
Comfort
9.4
Location
8.9
Facilities
9.3
Staff
9.1
Value for money
8.7
Free WiFi
8.7
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End of dialog contentReviewed: 6 April 2024
Joao
BrazilNothing at all
I loved all facilities everything is a great place to stay in family
Stayed in April 2024
Reviewed: 21 March 2024
Alexandre
BrazilDe pagar estacionamento a parte dentro do hotel.
Da piscina e da rapidez no check in e no check out.
Stayed in March 2024
Reviewed: 14 February 2024
Rodrigo
United StatesAC in the room didn't go below 22 Celsius
The hotel is amazing. Superb and elegant.
Stayed in February 2024
Reviewed: 1 December 2023
Carla
AustraliaThe robby to swimming pool can change to pick-up in the swimming pool. The cars can't close in front the hotel when we are arriving or go out as this must be one side free.
Breakfast was excellent. Easy for found the place. The surprise was amazing as we was celebrating 30 years married.
Stayed in November 2023
Reviewed: 29 September 2023
Patricia
EcuadorTo get to the rooms there was no sealing and it started raining. But the hotel is very well equipped that they can lend you umbrellas.
Beautiful hotel, beautiful room, great breakfast and wonderful staff.
Stayed in August 2023
Reviewed: 31 July 2023
Vinnym
BrazilInternet too slow
Comfort, breakfast, facilities, staff
Stayed in July 2023
Reviewed: 20 July 2023
Daniel
BrazilBreakfast was usually full and messy. The food needs a lot of improvement. How serves bacon in 1 inch cubes?
The building is beautiful and very functional.
Stayed in July 2023
Reviewed: 12 June 2023
Daniel
Brazilso far away from the reception
big
Stayed in May 2023
Reviewed: 2 May 2023
Leandro
BrazilSome services weren't available Sunday.
Staff is great. Location is perfect.
Stayed in May 2023
Reviewed: 2 May 2023
Camila
BrazilValor e sabores das pizzas e do almoço do restaurante.
Stayed in May 2023
Reviewed: 20 March 2023
Carolina
BrazilO conforto do quarto O clima do local O saboree di piazza A pizza do restaurante
Stayed in March 2023
Reviewed: 4 March 2023
Chen
Israelbeautiful hotel and a lot of facilities. very good breakfast good pool
Stayed in February 2023
Reviewed: 17 January 2023
Enio
BrazilTop
Stayed in January 2023
Reviewed: 8 January 2023
C
BrazilThe staff were super friendly. Iago was very helpful and he ensured that our stay was very comfortable. As a foreigner it was very helpful as many people spoke English. The hotel has soo many facilities, swimming pool, jacuzzi, play station, play area for kids agewise. 100percent satisfied with the stay
Stayed in January 2023
Reviewed: 6 January 2023
Kelci
United StatesBeautiful hotel, lots of amenities. The rooms were large, and clean. I loved the jacuzzi in the bathroom, jets were powerful. The breakfast was really good. Staff was very helpful and friendly. Close to all restaurants, shops and downtown area. I will definitely be staying here again.
Stayed in January 2023
Reviewed: 29 December 2022
Felipe
United Statescustomer service
Stayed in December 2022
Reviewed: 30 October 2022
Peter
United StatesMy stay in the hotel was fantastic, it was so good that I stay an extra day, the staff, the service, the area, I strongly recommend to everyone if you are willing to enjoy quality experience!!!!
Stayed in October 2022
Reviewed: 23 July 2022
Tatiane
Brazilcafé da manhã fabuloso
local limpo
Stayed in July 2022
Reviewed: 12 July 2022
Andre
United Statessome of the staff lacks training
great breakfast and amenities
Stayed in June 2022
Reviewed: 30 June 2022
Daniel
Brazilar condicionado
breakfast
Stayed in June 2022
Reviewed: 29 June 2022
Marcio
United StatesNot all amenities were opened since it’s a new complex.
New facility, grandiose Tuscan like buildings with a great restaurant. Excellent breakfast. Friendly staff.
Stayed in June 2022
Reviewed: 6 June 2022
Luciana
BrazilThe bed was a bit small and not so comfortable. We received plastic cups (instead of glass cups) for our room service tea that we ordered… we expected better cups for that.
Perfect place to stay if you are looking for a hotel with many facilities and amazing breakfast. Rooms are big and very cozy, making a great place to relax after a day in conferences. Gym and Spa are incredible! Great staff. We would recommend this hotel to anyone.
Stayed in June 2022
Reviewed: 9 May 2022
Guilherme
BrazilThe temperature of the food at the buffet was not very good. Both dinner and breakfast, the section with hot food was not that good. They must improve.
The location and the accommodations.
Stayed in May 2022
Reviewed: 9 May 2022
Kaio
Irelandnothing
Everything
Stayed in May 2022
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