Av Lincoln Westin da Silveira, 257 - Cruz Preta, Alfenas, CEP 37130-000, Brazil
#2 of 9 hotels in Alfenas
Guests' ChoiceBased on 40 hotel reviews
8.2Cleanliness
8.3
Comfort
8.3
Location
8.8
Facilities
8.1
Staff
8.9
Value for money
7.9
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 27 February 2024
Isidoro
BrazilAcademia e sauna estavam mal cuidados
Agilidade no check-in e check-out
Stayed in February 2024
Reviewed: 16 August 2023
Giorgio
JapanLocation was good, few minutes by driving far away from restaurants and shops.
Stayed in July 2023
Reviewed: 18 June 2023
João
BrazilThe music was so loud, was complicated to sleep, maybe they could be a better sound proof window since outside is so loud, just that.
Stayed in June 2023
Reviewed: 5 October 2022
Amkw
NorwayThe breakfast was OK, but there are potential for improvement regarding the dinner. Both the service and the food.
Management and staff, although they did not spoke English they were very service oriented. The manager at the hotel spoke English well by the way and he treated us well.
Stayed in September 2022
Reviewed: 30 July 2022
Mauricio
BrazilAs mesas da área d piscina estavam sujas.
Stayed in July 2022
Reviewed: 2 June 2022
Natan
Brazilattendance
Location and breakfast
Stayed in May 2022
Reviewed: 28 April 2022
Natan
Brazilone person of the staff
great location and clean facilities
Stayed in April 2022
Reviewed: 7 April 2023
Andressa
IrelandThe building is in need of refurbishment, everything looked worn out.
The breakfast was good, lots of options
Stayed in March 2023
Reviewed: 17 July 2022
Alexandre
Brazilnothing
yes
Stayed in July 2022
Reviewed: 24 April 2022
Alessandro
BrazilThe bathroom had a faulire, the box shower had an infiltration
Location
Stayed in April 2022
Reviewed: 9 July 2021
Eduardo
United StatesGreat place....
Service.. Room.
Stayed in April 2021
Reviewed: 15 April 2024
Silvio
BrazilThere are no comments available for this review
Stayed in April 2024
Reviewed: 4 January 2024
Jose
BrazilThere are no comments available for this review
Stayed in January 2024
Reviewed: 23 October 2023
Gabriela
BrazilThere are no comments available for this review
Stayed in October 2023
Reviewed: 29 August 2023
Davi
BrazilThere are no comments available for this review
Stayed in August 2023
Reviewed: 21 August 2023
Guilherme
United StatesThere are no comments available for this review
Stayed in June 2023
Reviewed: 12 August 2023
Trang
United KingdomThere are no comments available for this review
Stayed in August 2023
Reviewed: 23 May 2023
Rafael
BrazilThere are no comments available for this review
Stayed in May 2023
Reviewed: 18 December 2022
Natan
BrazilThere are no comments available for this review
Stayed in December 2022
Reviewed: 15 November 2022
Wesley
BrazilThere are no comments available for this review
Stayed in November 2022
Reviewed: 7 July 2022
Guilherme
United StatesThere are no comments available for this review
Stayed in May 2022
Reviewed: 7 July 2022
Guilherme
United StatesThere are no comments available for this review
Stayed in July 2022
Reviewed: 23 June 2022
Gilberto
BrazilThere are no comments available for this review
Stayed in April 2022
Reviewed: 28 December 2021
Ruy
BrazilThere are no comments available for this review
Stayed in December 2021
Showing 1 – 25
Salt Lake City, USA
Couin, France
Port Aransas, USA
Bitez, Turkey
Noida, India
Arc 1800, France
Gröbming, Austria
Zafferana Etnea, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content