977 Rua Pedro de Toledo, Guarulhos, CEP 07140-000, Brazil
#10 of 42 hotels in Guarulhos
Guests' ChoiceBased on 1179 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.7
Facilities
8.5
Staff
8.5
Value for money
8.0
Free WiFi
8.2
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End of dialog contentReviewed: 10 May 2024
Zoe
United KingdomComfortable quiet and clean rooms very close to the airport with regular shuttles to get there.
Stayed in April 2024
Reviewed: 27 April 2024
Sabine
GermanyBreakfast is a little poor
Near the airport with a shuttle bus.
Stayed in March 2024
Reviewed: 27 April 2024
Marco
NetherlandsOld and not maintained equipment in the academy.
Location, easy access to the airport, good breakfast.
Stayed in April 2024
Reviewed: 22 April 2024
Darren
AustraliaEverything was comfortable for me.
Very nice hotel with great staff and a delicious breakfast.
Stayed in April 2024
Reviewed: 19 April 2024
Noseramone
BrazilArranged for a (paid) late check-out in the reception, but at check-ou time (12:00) the cleaning staff knocked at the door, even with the "do not disturb" sign out. A/C in room had very strange noises. Reception hall had a very annoying and strong scent spray, good for triggering allergy, no need for so much.
Good breakfast. Room and bathroom as expected, did the job. Transfer service to the airport is good.
Stayed in March 2024
Reviewed: 19 April 2024
Tsangaris
GreeceThey charge 12 reais for a small water and the windows barely open. This was necessary as the room smelt
Clean large room with a comfortable bed
Stayed in April 2024
Reviewed: 18 April 2024
Pornpun
ThailandThe frequency of shuttle is only one per hour.
Breakfast is good.
Stayed in April 2024
Reviewed: 11 April 2024
Martin
United StatesAirport Pickup was difficult at best, but mostly due to GRU airport congestion. I gave up on the airport shuttle and chose an UBER, which still took 40 minutes due to traffic to get a ride to the hotel.
Close to the airport, normal breakfast for Brazil. Staff Attentive and quick.
Stayed in January 2024
Reviewed: 11 April 2024
Megan
United StatesThe shuttle left early and no one bothered to call my room. So I had to take an Uber. It took me an hour to connect to the internet. You can hear everything in the hallways..
The most comfortable bed I had in three weeks in Brazil. Good food. Hot shower. Everything is brand new and very clean. Good massage option.
Stayed in April 2024
Reviewed: 11 April 2024
Soledad
Costa RicaIt´s location and the pillows!
The staff, from the shuttle to the check-in and check-out process, was great.
Stayed in April 2024
Reviewed: 2 April 2024
André
BrazilFood service, parking this one we usually loose some time to ask the staff to open/close the garage that is not integrated to the hotel.
Rooms, claniness
Stayed in February 2024
Reviewed: 31 March 2024
Rosalyn
CanadaClean comfortable room with quick access to the airport for an early morning flight. Lovely terrace for a nightcap and a more than generous breakfast buffet.
Stayed in March 2024
Reviewed: 30 March 2024
Carolyn
AustraliaBreakfast was very good. Room was comfortable. Location close to airport was what we wanted and shuttle bus availability was great. Not a lot of restaurants or coffee shops in the area.
Stayed in March 2024
Reviewed: 29 March 2024
Sandra
South Africa"Non-existant" shuttle from airport to hotel & indifference by hotel receptionist on arrival when we told her shuttle wasn't there & we had to take a taxi. Road noise in room
Free airport shuttle, although the times posted from airport to hotel were incorrect & we eventually had to take a taxi. From hotel back to airport was great. Room was clean & functional
Stayed in March 2024
Reviewed: 24 March 2024
Eleanor
BelgiumThere's no clear sign indicating the shuttle bus stop and no schedule displayed at the airport. Eventually, we just took a taxi to the hotel.
Close to the airport and the free shuttle. The room was clean and had just enough space. The hot water came really fast and the breakfast was tasty.
Stayed in March 2024
Reviewed: 15 March 2024
Tptini
United StatesParking is offered in a building next door, but it posed a slight challenge as I had to locate security to unlock the gate, which struck me as unusual. Unfortunately, the garage is inaccessible from the outside, so without someone to open the gate, accessing the car is impossible. It's worth noting that this situation leaves you dependent on someone with the remote, which, in my case, wasn't available, hence the inconvenience..
I arrived for check-in late, and I found both the check-in and check-out processes to be swift and efficient, which is crucial for an airport hotel. Additionally, the breakfast exceeded my expectations by far. The staff was attentive, and the facilities were suitable for an overnight stay, especially for someone like me with an early flight the next day. Despite driving myself, the shuttle service offered added convenience for travelers needing to commute to and from the airport.
Stayed in January 2024
Reviewed: 6 March 2024
Richard
United KingdomThe plastic mattress cover!! if I stay again I’ll take it off before I go to sleep. It made me hot and sticky just by sleeping on it, it was a horrible experience
Clean and modern
Stayed in March 2024
Reviewed: 3 March 2024
André
BrazilI would suggest different control of the garage, the access is slow and complicated as we do need ask the reception every time we need to go in or out by car.
Good, clean, the dinner, and food and bar could be better as the hotel in the front (Hampton Inn)
Stayed in March 2024
Reviewed: 26 February 2024
Iram
MexicoThe only issue I had during my stay, it was that I could not check-in before 2 pm and I totally understand that they need to clean the room after someone leaves, but I was a great example that they definitely have available rooms because I checked in at 2 pm and checked-out at 2 am in the morning meaning my room was available, they could clean it first thing in the morning and give it to someone else, it is very important when you have a connecting flight to have some rest and having to wait many hours for the check-in is not a nice experience
the hotel is very good, very well located near the airport and has a transfer that runs every hour. The staff is very nice and friendly and the rooms are very spacious and good, it has a restaurant
Stayed in February 2024
Reviewed: 23 February 2024
Yang
Chinathe room besides the main avenue is very noisy
Good location for overnight around the airport
Stayed in February 2024
Reviewed: 20 February 2024
Thália
SingaporeStaff, comfortable
Stayed in January 2024
Reviewed: 16 February 2024
Michael
CanadaClose to the airport and has an airport shuttle
Stayed in February 2024
Reviewed: 9 February 2024
Konstantinos
GreeceRather noisy.
Very polite and helpful staff. Decent breakfast. Nice patio between reception and breakfast room. For lack of any hotels at the airport itself, best location possible - though still a 15-minute taxi ride away. Absolute bargain for the price paid.
Stayed in February 2024
Reviewed: 7 February 2024
Andrea
AustraliaWorst meal I ever had in the hotel restaurant
Good location close to airport
Stayed in February 2024
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