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Reviews of Comfort Hotel Guarulhos Aeroporto 4 stars

977 Rua Pedro de Toledo, Guarulhos, CEP 07140-000, Brazil

#10 of 42 hotels in Guarulhos

Guests' Choice

Review score

Based on 1179 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.5

  • Staff

    8.5

  • Value for money

    8.0

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 10 May 2024

    8.0
    Convenient stay for early flights!
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Comfortable quiet and clean rooms very close to the airport with regular shuttles to get there.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is a little poor

    Near the airport with a shuttle bus.

    Stayed in March 2024

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Old and not maintained equipment in the academy.

    Location, easy access to the airport, good breakfast.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Close to the airport and modern facilities.
    • Leisure trip
    • Solo traveller
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Everything was comfortable for me.

    Very nice hotel with great staff and a delicious breakfast.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    Could come back, or not, just regular...
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    Arranged for a (paid) late check-out in the reception, but at check-ou time (12:00) the cleaning staff knocked at the door, even with the "do not disturb" sign out. A/C in room had very strange noises. Reception hall had a very annoying and strong scent spray, good for triggering allergy, no need for so much.

    Good breakfast. Room and bathroom as expected, did the job. Transfer service to the airport is good.

    Stayed in March 2024

  • Reviewed: 19 April 2024

    7.0
    All fine. Fair value for not missing early morning flights
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    They charge 12 reais for a small water and the windows barely open. This was necessary as the room smelt

    Clean large room with a comfortable bed

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Great airport hotel
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night

    The frequency of shuttle is only one per hour.

    Breakfast is good.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    normal
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    Airport Pickup was difficult at best, but mostly due to GRU airport congestion. I gave up on the airport shuttle and chose an UBER, which still took 40 minutes due to traffic to get a ride to the hotel.

    Close to the airport, normal breakfast for Brazil. Staff Attentive and quick.

    Stayed in January 2024

  • Reviewed: 11 April 2024

    7.0
    Comfortable but not perfect
    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The shuttle left early and no one bothered to call my room. So I had to take an Uber. It took me an hour to connect to the internet. You can hear everything in the hallways..

    The most comfortable bed I had in three weeks in Brazil. Good food. Hot shower. Everything is brand new and very clean. Good massage option.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night

    It´s location and the pillows!

    The staff, from the shuttle to the check-in and check-out process, was great.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    Fair
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Food service, parking this one we usually loose some time to ask the staff to open/close the garage that is not integrated to the hotel.

    Rooms, claniness

    Stayed in February 2024

  • Reviewed: 31 March 2024

    8.0
    Very nice airport hotel.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Clean comfortable room with quick access to the airport for an early morning flight. Lovely terrace for a nightcap and a more than generous breakfast buffet.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was very good. Room was comfortable. Location close to airport was what we wanted and shuttle bus availability was great. Not a lot of restaurants or coffee shops in the area.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Functional & clean
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    "Non-existant" shuttle from airport to hotel & indifference by hotel receptionist on arrival when we told her shuttle wasn't there & we had to take a taxi. Road noise in room

    Free airport shuttle, although the times posted from airport to hotel were incorrect & we eventually had to take a taxi. From hotel back to airport was great. Room was clean & functional

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There's no clear sign indicating the shuttle bus stop and no schedule displayed at the airport. Eventually, we just took a taxi to the hotel.

    Close to the airport and the free shuttle. The room was clean and had just enough space. The hot water came really fast and the breakfast was tasty.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    very convenient for travelers that need to spend overnight near GRU airport
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    Parking is offered in a building next door, but it posed a slight challenge as I had to locate security to unlock the gate, which struck me as unusual. Unfortunately, the garage is inaccessible from the outside, so without someone to open the gate, accessing the car is impossible. It's worth noting that this situation leaves you dependent on someone with the remote, which, in my case, wasn't available, hence the inconvenience..

    I arrived for check-in late, and I found both the check-in and check-out processes to be swift and efficient, which is crucial for an airport hotel. Additionally, the breakfast exceeded my expectations by far. The staff was attentive, and the facilities were suitable for an overnight stay, especially for someone like me with an early flight the next day. Despite driving myself, the shuttle service offered added convenience for travelers needing to commute to and from the airport.

    Stayed in January 2024

  • Reviewed: 6 March 2024

    7.0
    Good hotel but horrible plastic mattress cover
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The plastic mattress cover!! if I stay again I’ll take it off before I go to sleep. It made me hot and sticky just by sleeping on it, it was a horrible experience

    Clean and modern

    Stayed in March 2024

  • Reviewed: 3 March 2024

    7.0
    Fair
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    I would suggest different control of the garage, the access is slow and complicated as we do need ask the reception every time we need to go in or out by car.

    Good, clean, the dinner, and food and bar could be better as the hotel in the front (Hampton Inn)

    Stayed in March 2024

  • Reviewed: 26 February 2024

    7.0
    Good hotel, reasonable price, but they could do something about their check-in policy
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    The only issue I had during my stay, it was that I could not check-in before 2 pm and I totally understand that they need to clean the room after someone leaves, but I was a great example that they definitely have available rooms because I checked in at 2 pm and checked-out at 2 am in the morning meaning my room was available, they could clean it first thing in the morning and give it to someone else, it is very important when you have a connecting flight to have some rest and having to wait many hours for the check-in is not a nice experience

    the hotel is very good, very well located near the airport and has a transfer that runs every hour. The staff is very nice and friendly and the rooms are very spacious and good, it has a restaurant

    Stayed in February 2024

  • Reviewed: 23 February 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the room besides the main avenue is very noisy

    Good location for overnight around the airport

    Stayed in February 2024

  • Reviewed: 20 February 2024

    9.0
    Very good for a layover
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff, comfortable

    Stayed in January 2024

  • Reviewed: 16 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Close to the airport and has an airport shuttle

    Stayed in February 2024

  • Reviewed: 9 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Rather noisy.

    Very polite and helpful staff. Decent breakfast. Nice patio between reception and breakfast room. For lack of any hotels at the airport itself, best location possible - though still a 15-minute taxi ride away. Absolute bargain for the price paid.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    7.0
    Good location but terrible restaurant
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Worst meal I ever had in the hotel restaurant

    Good location close to airport

    Stayed in February 2024

Showing 1 – 25

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